Southern Ford

This experience occurred in January 2010. Bottom This experience occurred in January 2010. Bottom line up front: The staff at Hall Ford are true professionals. Specifically; Salesman Mark Stanle This experience occurred in January 2010. Bottom line up front: The staff at Hall Ford are true professionals. Specifically; Salesman Mark Stanley and General Sales Manager Daniel Nance make a great team. I highly recommend that anyone looking for a Ford go there and do business with these gentlemen. If they don't have the vehicle you are looking for in stock, they will find it! Situation: Discovered upon arrival at the Dealership that the vehicle I desired (2010 Escape Limited) was not available - in the color I desired. I was slightly irritated as I had just got off the phone (within the hour) with what turned out to be someone not at the Dealership who stated the vehicle WAS available. Turns out the person at the other end of the phone is probably dealing with online inventories and did not have up to date info. Mark and Daniel were both quite apologetic and immediately offerred to "find" another similar vehicle (known as a Dealer Exchange). Daniel quickly located several vehicles to choose from. Car was ultimately delivered as stated and the deal was sealed. Mark and Daniel made this experience pleasant. It is due to their great attitudes and demeanor that I would not hesitate to return to Hall Ford in Newport News for my next new car purchase! More

I called the day before and was able to bring my car in for its required service. Katie was able to make me an appointment in which I dropped it off early so I could get to work on time. Katie was able to for its required service. Katie was able to make me an appointment in which I dropped it off early so I could get to work on time. Katie was able to get my car in earlier than the appointment time and was able to get it back to me prior to lunch which allowed me to be able to pick up my son from school. I always receive friendly service when I come to Hall Ford and would recommend this dealership to my friends. I love the express service that has been added to the service department. More

I purchased my Ford Exployer at Hall Ford on Jefferson Avenue in Newport News, VA in 2007. From the day I had to visit the Service Department, I was greeted by Lisa Anderson. She is so easy to work with Avenue in Newport News, VA in 2007. From the day I had to visit the Service Department, I was greeted by Lisa Anderson. She is so easy to work with, understanding and always ready to satisfy you. Her attitude is always pleasant and upbeat. More

I purchased my Ford Exployer at Hall Ford on Jefferson Avenue in Newport News, VA in 2006. I was assigned to the Blue Team, From the first day I visited the Service Department, I was greeted by Lisa Ander Avenue in Newport News, VA in 2006. I was assigned to the Blue Team, From the first day I visited the Service Department, I was greeted by Lisa Anderson. She is so easy to work with, understanding and always ready to satisfy you. Her attitude is always pleasant and upbeat. I have enjoyed interracting with Lisa that I have made it a point that will I will not schedule maintenance appointments unless Lisa is there, if she is not there I will wait untill she is available before I bring my Ford in for service. Keep up the Good Work Lisa.... More

We were very satisfied with the service of Hall Automotive. We will recommend Hall to anyone that asks us where to go. We are also taking our kids to talk to Jimmie and Greg about getting a van for Automotive. We will recommend Hall to anyone that asks us where to go. We are also taking our kids to talk to Jimmie and Greg about getting a van for themselves. We feel that they really cared about us and what are needs were. We would like to thank Hall Automotive for their help. More

GREAT SERVICE! BEST EXPERIENCE AT A DEALERSHIP FOR ME! Everyone worked together to make sure my sales experience was quick and easy. The sales person was very knowledgable in all of the vehicles shown to Everyone worked together to make sure my sales experience was quick and easy. The sales person was very knowledgable in all of the vehicles shown to me and was able to answer all of my questions in regards to each vehicle. MANAGEMENT WAS GREAT ALSO! More

The sales person I worked with was very knowledgeable and professional. He was able to answer any question that I asked and provide me information about multiple cars that I was looking at. I could not have professional. He was able to answer any question that I asked and provide me information about multiple cars that I was looking at. I could not have asked for a better experience. I found a great car to meet my needs and at a price that I was able to pay. I did not feel pressured to make a decision right away and because of that I am completely confident with choosing the car that I did. I will recommend that anyone who is looking for a new car to stop here first. More

Great experience! Mark Stanley was the most friendly and forthright car salesman I've dealt with in over 25 years! I considered trading in my Ford Expedition in 2008 and Mark was just as polite then when I forthright car salesman I've dealt with in over 25 years! I considered trading in my Ford Expedition in 2008 and Mark was just as polite then when I didn't make the trade as he was this time when I did. He didn't try to push me into more vehicle than I wanted or needed... he just answered my questions, let me test drive vehicles without pressure or a sales pitch, and then he made the purchase and trade as painless and efficient as possible for me! More

Shane Suver was the original consultant I dealt with. He was helpful with my first test drive of an F-150. He was not pushy nor did he belittle me being female. On my second visit, Shane was busy with anoth was helpful with my first test drive of an F-150. He was not pushy nor did he belittle me being female. On my second visit, Shane was busy with another customer but made sure I was being helped by John Barron until he could be freed up. Once he helped me again he gave me his full attention. John Barron is a Sales Manager and was up front with me about my 2 trade ins and gave me a fair deal. I was pleased with all the staff I had contact with. Even the Finance guy, Cameron, was helpful in answering questions. I would happily do business at Hall Ford int he future. More

Katie Healy was very helpful and friendly ,I would recommend hall dealership to all my frind, my overall experience is always a good one when i come to hall ford all of the employee go out of the way. recommend hall dealership to all my frind, my overall experience is always a good one when i come to hall ford all of the employee go out of the way. to meet your need. The quaity of work and the price is outstanding More