
Southern Ford
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great Dealer Tony helped us out for two days to get me a used Ford. We had the first appointment in the morning and he was ready with the car I was looking at. He Tony helped us out for two days to get me a used Ford. We had the first appointment in the morning and he was ready with the car I was looking at. He explained everything plus was very patient since we had a special situation. I had a great experience and now have the car I want. I would highly recommend Tony! More
Great experience! I very much enjoyed working with Michael on my new F150. He was super helpful and made sure everything turned out as promised. Did all he said he woul I very much enjoyed working with Michael on my new F150. He was super helpful and made sure everything turned out as promised. Did all he said he would and I feel like a got a great value. I wasn't sure they could get the pricing I wanted but they made it work. Love my new truck! Would definitely go to this dealership again over others in the area. More
The Perfect Oil Change I am a home mechanic and like to change my own engine oil. Unfortunately i was unable to loosen the drain plug. I already had the oil and filter to ac I am a home mechanic and like to change my own engine oil. Unfortunately i was unable to loosen the drain plug. I already had the oil and filter to accomplish the task. I called CW who understood my predicament and provided the solution. Bring in your F150 and we'll change your oil for you using your provided oil and filter. Lisa Anderson my service advisor took care of my appointment and the task was accomplished today. Wonderful organization and personnel. Taking care of your customers is number one priority, often spoken, this proves Hall Ford believes - and allows their managers the ability to make you feel special. More
Tony got the job done. Tony Clark was my sale person from the time we came though the door he was so very helpful with everything helping us picking out the right vehicle. Tony Clark was my sale person from the time we came though the door he was so very helpful with everything helping us picking out the right vehicle. He was patient and really wanted to make sure we were happy with what we had. More
Exceptional Customer Service and Value I was searching for the perfect car for my budget, growing family, needs and wants - that in itself is a lot. Tony went above AND BEYOND to deliver al I was searching for the perfect car for my budget, growing family, needs and wants - that in itself is a lot. Tony went above AND BEYOND to deliver all of the above. My car search took nearly 3 months and Tony was patient, knowledgeable and responsive the entire time. He was able tp help me pick out an awesome vehie, only 1 model year old, low miles in warranty car in my budget! He was also great and understanding of me and my husband having our son in tow, providing snacks, water and even helping him color cars together! Tony is an outstanding, no pressure sales man who I will buy from again and recommend you to also! More
Tony is incredible I've been working with Tony for two days on buying a used car and all I can say is that Tony is an incredible salesman he's honest up front and is wil I've been working with Tony for two days on buying a used car and all I can say is that Tony is an incredible salesman he's honest up front and is willing to do anything to make the deal happen I highly recommend Tony if you're looking for a new or used vehicle. He's a hard-working man and deserves the chance to serve you More
I loved my experience with Michael Ham!! He really worked with me and made sure I was satisfied the best way possible. Go to him for your car he is awesome ! He had the best attitude and pers He really worked with me and made sure I was satisfied the best way possible. Go to him for your car he is awesome ! He had the best attitude and personality. More
Far from professional. I witnessed this finance person snapping photos and mocking another customer while I was at this dealership. Absolutely uncalled for. Never in my 20 p I witnessed this finance person snapping photos and mocking another customer while I was at this dealership. Absolutely uncalled for. Never in my 20 plus years as a career woman have I ever seen someone do this. She needs to be fired! I will never purchase a car from hear and I will never let my parents purchase another one from your facility!! It actually made me leave the dealership. More
Mustang Tony helped me out with the purchase of my new mustang. I know the "salesman" is always supposed to be the good cop, but he seemed to be on my side th Tony helped me out with the purchase of my new mustang. I know the "salesman" is always supposed to be the good cop, but he seemed to be on my side through the process. More
Service department/appointment Called & made appointment for 2pm on 7/5, immediately upon speaking with service tech,(Lisa) said she didn't have my appointment, funny, because I got Called & made appointment for 2pm on 7/5, immediately upon speaking with service tech,(Lisa) said she didn't have my appointment, funny, because I got a confirmation email. Said they were running 2 hours late. Already unhappy, because what should have been a 1 hour turned in to 3 hours, before I was informed that they couldn't fix my brake light, they had to order a module. 8 days later, going to pick it up. More