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Southern Ford
Newport News, VA
2,456 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,456 reviews
September 20, 2017
Very fair I have bought 2 cars from Henry great customer service from him and everyone from the dealership! I plan to go back for future purchases! I have bought 2 cars from Henry great customer service from him and everyone from the dealership! I plan to go back for future purchases! More
by Lekgek1310
Employees Worked With
Henry Copeland V
September 11, 2017
Awesome service We have used Hall Ford Lincoln for all our service needs since 2010 and have always received great service. This past week we needed service on our Ed We have used Hall Ford Lincoln for all our service needs since 2010 and have always received great service. This past week we needed service on our Edge for an issue we encountered while away on vacation. Chris worked us in for a Saturday repair and service. He was very attentive and accommodating and listened to our concerns regarding our issue. I will most definitely ask for Chris the next time we need to have our car serviced or repaired. More
by jkc15
Employees Worked With
Christopher Howard Eanes
September 07, 2017
I LOVE my new car!! I had a great experience car shopping with Tony. He was and patient with me. I'm not a fan of salesmen trying to pressure me into getting something, b I had a great experience car shopping with Tony. He was and patient with me. I'm not a fan of salesmen trying to pressure me into getting something, but not Tony. He made sure that I had all the information I needed to know for all the features my car has and is still in contact with me to make sure everything is going well. I am happy we went to Hall Ford and met Tony! I absolutely love my car! More
by Samandjay
Employees Worked With
Tony L Clark
September 07, 2017
Excellent all around Our car broke down late afternoon on the way to the beach. Had to stay overnight in Newport News. Got an appointment the next day at Hall Ford. Adviso Our car broke down late afternoon on the way to the beach. Had to stay overnight in Newport News. Got an appointment the next day at Hall Ford. Advisor Justin Tubach was super easy to work with and gave us updates from diagnosis (alternator) to repair as we waited in the nice waiting area. Made an unfortunate situation feel good! Price was as expected for this type of repair. More
by RandyNVa
Employees Worked With
Justin Paul Tubach
August 21, 2017
I Git the truck I always wanted Shopping for a used truck can really be a lot of time and stress. BUT Thanks to Tony Clark he really made the purchasing experience an ease. Without Shopping for a used truck can really be a lot of time and stress. BUT Thanks to Tony Clark he really made the purchasing experience an ease. Without a hold lot of haggling. More
by Trucker
Employees Worked With
Tony L Clark
August 20, 2017
Simple key cut In 2005 I bought a new Ford Escape from Wynne Ford in Hampton Va.. I faithfully scheduled my routine maintenance and repairs through them since the fi In 2005 I bought a new Ford Escape from Wynne Ford in Hampton Va.. I faithfully scheduled my routine maintenance and repairs through them since the first day I purchased my SUV.. In July this year I went to Wynne to get a spare key cut that was already programmed and ready to be matched to my original. They did it with no questions asked and I walked out a happy customer. Today, August 19th, I went to Hall Ford in Denbigh Newport News to make another duplicate key and the gentlemen behind the service desk told me if I didn't purchased a programmed key from them, that he couldn't do anything for me. I live in the Denbigh area and was looking to purchase a new Escape. I don't know if I should go to Hampton Wynne Ford or go to another model from another dealership??? this has left a bad taste in my mouth. More
by pfunkbail
Employees Worked With
Have to go back
August 18, 2017
Total package Immediately, I recognized Tony Clark as being a person of high morals and values. Regardless of what his schedule may be, if you are the customer,, h Immediately, I recognized Tony Clark as being a person of high morals and values. Regardless of what his schedule may be, if you are the customer,, he won't make you feel as if you're being rushed to make a decision. His honest customer service skills, along with his positive attitude, and infectious smile is what make him the "total package", and I'm sure you will want to make him your go-to person when in search of a vehicle. He will definitely be ours. More
by Asha B
Employees Worked With
Tony L Clark
August 15, 2017
Great experience Working Tony Clark was and assume experience he took the time to show me several cars and answered all my questions I will buy from him when I ready. Working Tony Clark was and assume experience he took the time to show me several cars and answered all my questions I will buy from him when I ready. More
by James
Employees Worked With
Tony L Clark
August 14, 2017
Great customer service I had a great experiance with Hall Ford and I will definitely be Back for future sales and trades! If anyone needs help, ask for Tony! I had a great experiance with Hall Ford and I will definitely be Back for future sales and trades! If anyone needs help, ask for Tony! More
by Chelsss
Employees Worked With
Tony L Clark
August 13, 2017
Tony is the BEST!! Tony is the BEST! I will always come back to see Tony! Nothing was too much for him as far as helping me with my car buying decision! He is friendly, Tony is the BEST! I will always come back to see Tony! Nothing was too much for him as far as helping me with my car buying decision! He is friendly, professional and dedicated. Exceptional customer service from an Exceptional human being! Thanks Tony!! More
by Rmickie64
Employees Worked With
Tony L Clark
