Southern Ford
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I brought my car in for repair.Everyone at the dealership was very friendly and helpful. Phil Causey was my service adviser and he took great care of me. He was very courteous and kept me up to date on the p was very friendly and helpful. Phil Causey was my service adviser and he took great care of me. He was very courteous and kept me up to date on the progress of my vehicle's repair. I was very satisfied with my service visit and will return again. Thanks More
AAA++++ SERVICE DEPARTMENT. EVERYONE IS VERY FRIENDLY. I FEEL VERY COMFORTABLE BRINGING MY VEHICLE IN FOR SERVICE WORK. MY SERVICE ADVISOR, PHIL CAUSEY IS ALWAYS OUTSTANDING. HE IS VERY NICE AND MAKES MY KI FEEL VERY COMFORTABLE BRINGING MY VEHICLE IN FOR SERVICE WORK. MY SERVICE ADVISOR, PHIL CAUSEY IS ALWAYS OUTSTANDING. HE IS VERY NICE AND MAKES MY KIDS LAUGH WHEN WE GO THERE. AS LONG AS THEY CONTINUE THE GOOD WORK I WILL BE BRINGING MY TWO VEHICLES IN FOR REPAIRS. THANKS AGAIN HALL FORD!!!!! More
Hello my name is Brigitte Smith and I have been going to Hall Ford now for 3 years now. I love the friendliness, customer service and price. Gus knows exactly what I want and I would recommend Hall Ford to Hall Ford now for 3 years now. I love the friendliness, customer service and price. Gus knows exactly what I want and I would recommend Hall Ford to anyone. Oh and I just purchased a 2009 Ford Fusion and love it! Thanks Gus! More
Recently purchased a'09 mustang. Sales staff(Chis Vandenheede)worked with me and got my price and payments under my expectations.A minor scratch was fixed in less than 2 hours with a new car for me t Vandenheede)worked with me and got my price and payments under my expectations.A minor scratch was fixed in less than 2 hours with a new car for me to drive while it was repaired.Highly recomend Hall Ford. More
I drove over 50 miles from our home to go to this Dealership. Phil Causey has to be the most competent service person I have ever dealt with! He is understanding and is always willing to go above a Dealership. Phil Causey has to be the most competent service person I have ever dealt with! He is understanding and is always willing to go above and beyond to make the customer happy. THANK YOU for the OUTSTANDING SERVICE!!!! More
Made buying a car virtually stress free. I feel confident that in the event of a problem I will be taken care of and things resolved. All involved with my purchase were very kind and understanding. I will re that in the event of a problem I will be taken care of and things resolved. All involved with my purchase were very kind and understanding. I will recommend this dealer to friends and family. Thank you. More
I'm a repeat customer, both service and sales. My last three cars were purchased at Hall. They provide a no-pressure environmnet with outstanding prices. The process of purchasing a vehicle is quick and s three cars were purchased at Hall. They provide a no-pressure environmnet with outstanding prices. The process of purchasing a vehicle is quick and simple. Their follow-up is also exceptional. The service they provide is also excellent. More
Ms. Anderson determined the service departmant could replace the drivers side mirror the garage wall didn't like. Also, saved us a bunch of money when I asked about replacing the front passenger carpet replace the drivers side mirror the garage wall didn't like. Also, saved us a bunch of money when I asked about replacing the front passenger carpet. She suggested dying the carpet was a better, less expensive, alternative. It worked out very well. More
i have been a faithful customer of hall ford for years. i have never been dissapointed with a service visit so far. the technician that i deal with, markus mitchell, is extremely knowledgable about all of i have never been dissapointed with a service visit so far. the technician that i deal with, markus mitchell, is extremely knowledgable about all of my vehicles, and own other makes than ford. i will probably always be a customer of hall ford. More
My vehicle is NOT a ford but I would not take it anywhere else. I always get very friendly service. Anytime I have a problem with the vehicle, which has been a few times in the past month, Jeff has taken t else. I always get very friendly service. Anytime I have a problem with the vehicle, which has been a few times in the past month, Jeff has taken the time to diagnosis the issue and always explains the details to me. I never have any problems getting the vehicle in immediately and the turnaround time is great. I appreciate the way Lisa (Jeff's team leader)handles followup as I am never left wondering what is going on nor have I had to make the calls to find out about my vehicle. I find the prices to be fair too. Would highly recommend others to this dealership. More