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Southern Ford

Newport News, VA

4.7
2,200 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 2,200 reviews

March 03, 2009

I come in to Hall Ford 4 of 5 times a year and am already greeted in a welcoming and timely manner. The service personnel that help me are always informative and do what they can to get my vehicle finished a More

by tamico1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Verones, Jeff Mays, Markus Mitchell, Duane Adams, Cassie Verones
March 02, 2009

The dealership did an outstanding job of cleaning my vehicle. It was a bit pricey but the level of service was worth the expense. They cleaned the interior, exterior and engine compartment and waxed t More

by d_gnoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Anderson, Lisa Gaye Anderson
February 24, 2009

My Husband had taken the car in for a inspection. The car failed due to a tire and back license plate light. My husband was given an appointment for the next day to get it reinspected. My husband had gotten More

by yvonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Anderson, Lisa Gaye Anderson
February 23, 2009

Hall Automotive service center automotive was very professional and assisted me in servicing my vehicle. Ms. Anderson provided excellent customer service. She returned my call promptly and ensured al More

by gburr001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LISA ANDERSON, Lisa Gaye Anderson
February 22, 2009

WE PURCHASED A FORD FIVE HUNDRED IN 2006 DUE TO THE 170 MILE PER DAY COMMUTE PER DAY; WE THOUGHT THE FIVE HUNDRED WOULD BE A SAFE AND RELIABLE VEHCILE. I CAN HONESTLY SAY I HAVE HAD NOTHING BUT GREAT RIDIN More

by gigi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PHIL CAUSEY
February 19, 2009

I am a college student and my car broke down during a very bad time. Phil and Ford Hall Automotive made my experience as easy as possible. While working with me and my father to make payment plans as wel More

by laurensteel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Causey
February 19, 2009

We purchased new from Hall in 2000 from Chris Moore and were so impressed that we came back this year to purchase a used vehicle. Ralph White met us at the door and helped us right away. Ralph W. and Gre More

by carlson993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph White, Greg Kohlenhoefer, Cameron
February 18, 2009

The assistant service manager, Lisa Anderson, that I dealt with is an outstanding employee and provided absolutely great service. She is extremely thorough, efficient, and customer friendly. A very plea More

by samcpherson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Anderson, Lisa Gaye Anderson
February 18, 2009

I called and was promply scheduled for service. Upon delivering my vehicle for service I was given a ride home and when the service was complete I was called and promptly picked up by the shuttle bus. More

by usndoc1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Anderson, Lisa Gaye Anderson
February 16, 2009

Mr Causey was very helpful in getting my car back on the road. The whole staff was very helpful and made me feel comfortable throughout the whole process. I am glad to have dealt with this dealership and More

by bmesi001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Causey