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Southern Ford

Newport News, VA

4.7
2,107 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 2,107 reviews

February 07, 2009

It Was a Wonderful Experience, My mom and I were a little nervous, and made the experience more pleasurable and worth the nervousness. Everthing turned out Great And We have our selves a new Expeditio More

by Huck2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vandenheede
February 06, 2009

I would like to share my experience at Hall Ford service since it was the only time I have gone to a dealer for service and didn't come away feeling screwed. In fact I was pleasantly surprised when I called More

by ALHANDS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Anderson, Lisa Gaye Anderson
February 05, 2009

I was able to get an appointment to have my 2001 Ford Expedition serviced in less than 24 hours from the time I made my request to bring it in. I arrived at 0900 hrs and in just over an hour my car was More

by moigra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Lisa Anderson, Lisa Gaye Anderson
February 05, 2009

Jim was so attentive to us, eventhough we were so wishy washy about buying a second car. We were so indecisive, and everytime we came in with questions he was quick with the answers. Thanks Hall ford and t More

by colonial
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM HOUSE, Jimmie House
February 02, 2009

I brought my car in for repair.Everyone at the dealership was very friendly and helpful. Phil Causey was my service adviser and he took great care of me. He was very courteous and kept me up to date on the p More

by WILSONSERV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Causey
January 30, 2009

AAA++++ SERVICE DEPARTMENT. EVERYONE IS VERY FRIENDLY. I FEEL VERY COMFORTABLE BRINGING MY VEHICLE IN FOR SERVICE WORK. MY SERVICE ADVISOR, PHIL CAUSEY IS ALWAYS OUTSTANDING. HE IS VERY NICE AND MAKES MY KI More

by NVa2STAY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phil Causey
January 28, 2009

Hello my name is Brigitte Smith and I have been going to Hall Ford now for 3 years now. I love the friendliness, customer service and price. Gus knows exactly what I want and I would recommend Hall Ford to More

by ontherivah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Griffin, Gus Griffin
January 27, 2009

Recently purchased a'09 mustang. Sales staff(Chis Vandenheede)worked with me and got my price and payments under my expectations.A minor scratch was fixed in less than 2 hours with a new car for me t More

by surfhound71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3 to 5
January 26, 2009

I drove over 50 miles from our home to go to this Dealership. Phil Causey has to be the most competent service person I have ever dealt with! He is understanding and is always willing to go above a More

by jbks69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Causey
January 26, 2009

Made buying a car virtually stress free. I feel confident that in the event of a problem I will be taken care of and things resolved. All involved with my purchase were very kind and understanding. I will re More

by alter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barron
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