Southern Ford
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,209 reviews
Jim is a helpful and knowledgable salesperson. He provided oversight without "smothering" or "steering" me. He made the process of purchasing a used car easy and rewarding. provided oversight without "smothering" or "steering" me. He made the process of purchasing a used car easy and rewarding. More
I had a great experience despite some complications. After purchasing a car that I ultimately disliked, the team at Hall Ford worked with me to find a car that meet my needs. I can't thank them enough f After purchasing a car that I ultimately disliked, the team at Hall Ford worked with me to find a car that meet my needs. I can't thank them enough for being patient and understanding! With so many places today dismissing the value of good customer service, it's great to see a company that really understands what keeps customers coming back for years. More
GREG was great to work with. very friendly and I loved the no haggle attitude Great overall experience. I will certainly return to Hall Ford and refer all my friends and family. the no haggle attitude Great overall experience. I will certainly return to Hall Ford and refer all my friends and family. More
Lauren was outstanding! No pressure, no back and forth haggling!!! Family-friendly dealership. They let you look at a vehicle without annoying you, but were there to answer our questions when we asked. haggling!!! Family-friendly dealership. They let you look at a vehicle without annoying you, but were there to answer our questions when we asked. Overall, an excellent buying experience, to include sales (i.e. Go see Lauren), new car sales management, and a wonderful experience in finance. Basically, just go see our salesperson, Lauren! More
My wife rented a Ford Edge while her GM Jimmy was being serviced. After this experience it was all over, she was hooked on the Edge. I immediately went to the website, spoke with a co-worker who happens serviced. After this experience it was all over, she was hooked on the Edge. I immediately went to the website, spoke with a co-worker who happens to own a Edge and spoke with those people I ran into driving one around. All feedback was positive. With that said, i went full steam ahead and now my wife and I are proud owners of a 2011 Edge! Thank you. More
Gus was great to work with. very fiendly and i loved the no haggle attitude. We old him what we wanted and he found it, we found the people there very easy to work with and would definately come back for a no haggle attitude. We old him what we wanted and he found it, we found the people there very easy to work with and would definately come back for another vehicle when the time comes. We have not had the pleasure of the service dept. but if they are as great as Gus was to us we know it will be good service. More
Outstanding customer service. No matter what type of situation you are in, Hall Ford will make sure you get the best deal for your budget. Great overall experience. situation you are in, Hall Ford will make sure you get the best deal for your budget. Great overall experience. More
Fair deal on the truck I wanted and I was in and out with my new purchase in about one hour. Everything was done as agreed, and they offered me refreshments while I waited. my new purchase in about one hour. Everything was done as agreed, and they offered me refreshments while I waited. More
Hall Ford was truly there for me. I was able to trade my Lincoln in and keep my payments reasonable. Since I bought a certified pre-owned car, I received an awesome warranty! I came in Saturday morning wit Lincoln in and keep my payments reasonable. Since I bought a certified pre-owned car, I received an awesome warranty! I came in Saturday morning with a goal in mind, and everybody working that day seemed to do all they could to help me out. I left that afternoon in my new car (2008 Ford Fusion SE) completely satisfied. I have gotten tons of compliments from my family and co-workers! I would recommend anyone looking for a car to come see you all up there! More
We were in need of a reliable car for our son who would be heading off to college. Mr. Kohlenhoefer helped us located an affordable car that met our needs: a dependable used car, in good physical conditio be heading off to college. Mr. Kohlenhoefer helped us located an affordable car that met our needs: a dependable used car, in good physical condition, worthy of being a graduation gift. Mr. Kohlenhoefer had the shop evaluate the car's mechanical condition, and found some things that needed to be corrected before we received the car. We are very pleased with the work that was done, and with the service he provided us. More