Southern Ford

My and my husband both are completely satified with the service and time we received when purchasing a used vehicle from this Hall Ford location. From the time we walked in, until the time we walked out we service and time we received when purchasing a used vehicle from this Hall Ford location. From the time we walked in, until the time we walked out we felt welcome. Everyone we talked to were very friendly, helpful and willing to answer all our questions pertaining to any vehicle we were interested in. Our sales person "Dave Cole" was awesome and had a great sense of humor which made the process fun as well. He stuck with us through the entire process and was very patient. He made sure we were satified no matter how many cars we wanted to test drive, Thanks Dave. Having good people showing awesome customer service really helps alot in the buying process. Thanks to Cameron Womack and Orlando Alston. They were very professional and welcoming as well and willing to answer any questions we had. In the end we were grateful and pleased with the cost, the condition and appearance of the vehicle we chose. Thanks Hall Automotive for hiring such great people. We will definitely refer friends and family members who want to purchase a vehicle in the future. More

Our salesman, Greg Knop...(can't remember how to spell his last name) was excellent. He showed a lot of patience as we looked at 4 or 5 cars and finally chose one to test drive. He and the other members o his last name) was excellent. He showed a lot of patience as we looked at 4 or 5 cars and finally chose one to test drive. He and the other members of the sales and finance team made this the most pleasant car buying experience I have ever encountered! As long as I live in Virginia, I will never buy another car from any other dealer!! More

We have given this rating because this is the first vehicle purchase in our collective experience (11 vehicles over 30 years) that was positive. Mark Stanley is 100% responsible for our experience and vehicle purchase in our collective experience (11 vehicles over 30 years) that was positive. Mark Stanley is 100% responsible for our experience and this comment. We looked at other dealers and kept coming back to Hall because of Mark's honesty and professionalism, which is unique in our vehicle purchasing experience. We have already referred him to our family, friends and neighbors. More

I've dealt with this dealership in the past, and I find they continue to provide great customer service. Not only are they eager to make the sale, they also strive to ensure the post sale service meets or they continue to provide great customer service. Not only are they eager to make the sale, they also strive to ensure the post sale service meets or exceeds the customer's expectations. I would not hesitate to recommend this dealership to anyone looking for an honest deal! More

It's been a while since I've bought a car. I've always had a good experience in the past. But since then I was pretty uptight and hesitant. I didnt feel like being prisoner to another car payment. I ca had a good experience in the past. But since then I was pretty uptight and hesitant. I didnt feel like being prisoner to another car payment. I came home from work and my wife told me about a car she found while surfing the net. I was like.."OK lets go check it out and let me get my daily dose of dissappointment." I went to the Hall Ford dealership and met Jimmie House. He made me and my wife feel at home there and the staff working there were "Professionals of Professionals". I was impressed with the way they work with you to get a good price. AND THEY DID! The sale was explained to me the way I like it....no details were left out..all questions were answered honestly and timely...we drove off the lot with a car that met our needs and my wife cant stay out of....and I wish I can get my turn driving too. This dealership has a great team and you wont be dissappointed! More

Hall Ford is a first-rate establishment. I purchased a 2010 Ford F150 SVT Raptor in September 2010 and couldn't be happier with my entire experience. I purchased my vehicle through the Internet Sales Team 2010 Ford F150 SVT Raptor in September 2010 and couldn't be happier with my entire experience. I purchased my vehicle through the Internet Sales Team (Mark Stanley). Mark was easy to work with and made the experience fun and memorable. I got a great price (much better than Richmond Ford) and feel confident that my owner experience will be hassle free when dealing with Hall. I highly recommend Hall to any potential Ford buyers. More

Purchasing a car is a pretty big deal, but for a single female, it can be even more so intimidating. I had been driving a 91 honda for about 10 years, and it finally died on me. So , with no other choice, female, it can be even more so intimidating. I had been driving a 91 honda for about 10 years, and it finally died on me. So , with no other choice, I had to purchase another vehicle. Now this is my very first experience purchasing a vehicle from a dealer, so naturally I was already nervous going at this alone. I first went in to the dealership and met with Mr. House in July, he made me feel like we had met each other before, very comfortable. He wasn't pushy or arrogant, as I thought car salesman usually are. Mr. House listened to me as a consumer, and found the right car to fit my needs and pricing. Now, my credit isn't great, but Mr.Camron really helped with getting the car to a manageable price. I wasn't quite ready to purchase, so Mr. House encouraged me to think about it and get back to him. Well I did, 1 month later, I came back ready to purchase a car, and again the process was painless. Mr. House and Mr. Camron were still very nice and I even made a new friend... Mr. Mark. I explained to them where my monthly payments would have to be in order to make this work and Mr. Mark came thru. I really appreciate everyone there that helped me with this process. Again I can't thank them enough. I'm now driving my 2007 Pontiac G-6...with a smile. Thank You. Keisha More

I purchased this car on-line through ebay without actually seeing the car, relying only on the pictures and description reported. After winning the bid and going to pick up the car, I was not disapp actually seeing the car, relying only on the pictures and description reported. After winning the bid and going to pick up the car, I was not disappointed. It was exactly as described. When we arrived to pick up the car, we were treated respectfully by professionals who were in the retail sales business and despite buying on an ebay auction, were provided with a 30 day used car warranty and return option. The ride home was 700 miles and we had no problems at all, again attesting to the dealer's assurance of the excellent maintenance history of the car. I've purchased many used cars in the past and this was my first sight unseeen purchase. I approached the auction with trepidation, doing due diligence on the dealer more so than the car itself. I recommend this dealer highly and only wish they were local to me for future purchases. More

From the beginning, Isa was helpful and direct with me. I appreciated that he was available when I called and stopped by to discuss the F-150 that I was searching for. Hall Ford gave me the best trade in I appreciated that he was available when I called and stopped by to discuss the F-150 that I was searching for. Hall Ford gave me the best trade in value for my car and dealt me a fair price. My wife wasn't so sure about this purchase, but after meeting Isa, knowing the trade in price and seeing the truck...I am the proud owner of a great 4x4! Thanks, Hall Ford and Isa Saunders. More

I can't say enough good thinks about my experience working with Mark Stanley. As a retired military member, Mark was able to relate to my wife and I... both in the military ourselves. I initially be working with Mark Stanley. As a retired military member, Mark was able to relate to my wife and I... both in the military ourselves. I initially began working with Mark while searching for a new vehicle (F150). Unfortunately for him, the deciciveness that I have to have on the job didn't carry over into my skills as a new car shopper. I wavered back and forth on various options that I wanted/didn't want and visited the dealership multiple times. I'm pretty sure my wife's patience wore out long before Mark's did :-) Even though he was aware that I was also considering purchasing a Dodge Ram, he didn't pressure me, gave me his honest opinions, always made time for me and made me feel as though I was one of his most important customers. Since the dealership didn't have exactly what I was looking for, he researched options at other dealerships and kept me up to date via e-mail and phone in a very hands off way that wasn't annoying or that made me feel pressured. Eventually, I made up my mind on a Ford, but decided to shop for a used vehicle. Mark continued to work with me, and once I FINALLY decided what I wanted; he located a vehicle that surpassed my expectations almost immediately. He worked with me every step of the way and made this the best car buying experience I've ever had. I trust Mark and highly recommend him to future customers. His attitude has given me a very positive impression of the dealership and of the Hall Automotive chain overall. If my job ever brings me back to the area, I'll start and most likely finish here to find the vehicle I'm looking for. More