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Southern Ford
Newport News, VA
2,378 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,378 reviews
February 28, 2025
Southern Ford has always done an excellent job servicing my cars. Thank you so much for your help. my cars. Thank you so much for your help. More
by L_T0R0
Verified CustomerEmployees Worked With
February 28, 2025
They took care of my needs and in record time for the work I needed. work I needed. More
by Ctzdancer
Employees Worked With
February 28, 2025
They were quick and communicated effectively about the status of your vehicle. They even order you a ride home if you need it!! status of your vehicle. They even order you a ride home if you need it!! More
by Daewilliams
Employees Worked With
February 27, 2025
Very good. Completed the requested service with no issues while I waited. Nice customer lounge Completed the requested service with no issues while I waited. Nice customer lounge More
by CPLOTT
Employees Worked With
February 26, 2025
Stephanie is the reason I use this dealership. She’s a pro of the first order. However, it’s hard to trust the work of the mechanic(s) when they overfill my transmission during a routine flush r She’s a pro of the first order. However, it’s hard to trust the work of the mechanic(s) when they overfill my transmission during a routine flush requiring me to return for a rework. Will have to think long and hard about using this dealership for any future service. More
by Bill T
Employees Worked With
February 26, 2025
Arrived a little early was checked in immediately. Was kept up to date on progress and sent a video. Always a good experience. Was kept up to date on progress and sent a video. Always a good experience. More
by BOBHOPEA
Employees Worked With
February 26, 2025
I have has nothing bit outstanding results. Jon is very professional, polite and knowledgeable. He's easy to talk with. Jon is very professional, polite and knowledgeable. He's easy to talk with. More
by Robin
February 25, 2025
They worked with my schedule, great customer service from parts department also. You let me know all the information about my vehicle for scheduled maintenance. Looking forward to doing business in the futur parts department also. You let me know all the information about my vehicle for scheduled maintenance. Looking forward to doing business in the future. More
by Peanut butter
February 25, 2025
A pleasure to work with the staff at Southern Ford. Always had positive experiences there Always had positive experiences there More
by thomasmorehouse
