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Southern Ford
Newport News, VA
2,455 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,455 reviews
April 19, 2025
Excellent service. Fast and courteous response. Short turn around. I do not like the requirement to input 15 words. That is totally unsatisfactory. Fast and courteous response. Short turn around. I do not like the requirement to input 15 words. That is totally unsatisfactory. More
by WARREN5281
Verified CustomerEmployees Worked With
April 18, 2025
Ok The valet gentleman was very nice as always Have a good safe and nice holiday good safe and nice holiday More
by Kathybrinca
April 18, 2025
The whole team seemed to have customer satisfaction in mind.i was pleased with their efforts. mind.i was pleased with their efforts. More
by Alex_11610
April 16, 2025
Dropped my car off in the morning and it was done by lunch. Everyone is always very helpful. I've been bringing my cars here for years and will continue to do so. lunch. Everyone is always very helpful. I've been bringing my cars here for years and will continue to do so. More
by Lincoln4me
Employees Worked With
April 15, 2025
Quick and easy write up upon check in at the Service Center and vehicle was completed the same day. Center and vehicle was completed the same day. More
by rdschee7707
Employees Worked With
April 12, 2025
I am very happy with the service at Southern Ford. I am especially pleased with the services from Alicia Chapman and the service team. I find Alicia knowledgeable, helpful and a joy to work with. T I am especially pleased with the services from Alicia Chapman and the service team. I find Alicia knowledgeable, helpful and a joy to work with. The service team have done everything I’ve asked for. Thanks so much. More
by maureencoon1
Employees Worked With
April 12, 2025
All my requests for service were handled. My interaction with Stephanie was great! She kept me informed as to the status of my vehicle and service recommendations or concerns that arose durin My interaction with Stephanie was great! She kept me informed as to the status of my vehicle and service recommendations or concerns that arose during routine servicing. More
by chertle24
April 12, 2025
As usual Stephanie was absolutely GREAT. Stephanie is the reason for my loyalty. I’ve been going to here for a very long time. Service was quandary efficient Stephanie is the reason for my loyalty. I’ve been going to here for a very long time. Service was quandary efficient More
by mdh2760
Employees Worked With
April 12, 2025
A very nice team of people they treat their customers very nice. I really like them. They were very friendly and gave good information. very nice. I really like them. They were very friendly and gave good information. More
by JOANHGGNS
April 11, 2025
Stephanie is absolutely outstanding. Always delivers what she promises and really knows her job. A pleasure dealing with her. Give her a raise! Always delivers what she promises and really knows her job. A pleasure dealing with her. Give her a raise! More
by mstout8895
Employees Worked With
