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Southern Ford
Newport News, VA
2,117 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,117 reviews
November 19, 2024
I am currently waiting to have two services completed. The dealership states they will Correct the issue,, but have yet to Complete the job. This issue has been ongoing Since September. The dealership states they will Correct the issue,, but have yet to Complete the job. This issue has been ongoing Since September. More
by crystal
Verified CustomerEmployees Worked With
Other Employees :
Maurice I am unaware of his last name, but he is truly a professional. He deserves 5 stars.
November 19, 2024
I was told I could only have my Lincoln service at Cavalier. Very happy knowing I could come to Southern for service on my Corsair....thanks guys! Cavalier. Very happy knowing I could come to Southern for service on my Corsair....thanks guys! More
by SALLEN20
Employees Worked With
November 19, 2024
I think the service was pretty good And they were on time Price a little high But good work Price a little high But good work More
by MeFields1
Employees Worked With
November 18, 2024
Great service, good pricing, and timely service. I had to take my vehicle to Southern Ford for front wiper stop working, and State Inspection. while there I had them take care of other maintenance r I had to take my vehicle to Southern Ford for front wiper stop working, and State Inspection. while there I had them take care of other maintenance recommendations. My appointment was at 8 am and I was out before 12 noon. More
by R.Johnson
Employees Worked With
November 18, 2024
Southern Ford in Newport News, did a great job on my vehicle: They were kind, courteous, patient, very helpful. I was in good hands. Thank you all. vehicle: They were kind, courteous, patient, very helpful. I was in good hands. Thank you all. More
by THORNTON.SAM1928
Employees Worked With
November 17, 2024
This dealership was helpful in getting my vehicle repaired and addressed any concerns that I had. repaired and addressed any concerns that I had. More
by msb
Employees Worked With
November 17, 2024
Southern Ford very polite, upfront, honest and professional. My service representative, Jon is awesome to work with, and explained in detail all the work needing to be done on our Expedition. Fol professional. My service representative, Jon is awesome to work with, and explained in detail all the work needing to be done on our Expedition. Folks can count on Jon and Southern Ford to get the job done with satisfaction. More
by DONAJIMTED
November 16, 2024
Had a very friendly service rep that made adjustments to my service request to include recommendations and an additional work item requested. my service request to include recommendations and an additional work item requested. More
by onefishdaniels
Employees Worked With
November 16, 2024
Excellent customer service and I have never been overcharged for any maintenance or sales items. Thank you for all you do. overcharged for any maintenance or sales items. Thank you for all you do. More
by Mikeegoods
Employees Worked With
November 16, 2024
Everyone was very professional and personable from start to finish. And very pleasant. I would definitely refer people to you. to finish. And very pleasant. I would definitely refer people to you. More
by terrid.savage
Employees Worked With
