Southern Ford
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Car of my dreams After 15 years of waiting I was finally able to get my dream car (Ford Mustang) all thanks to a great deal I got from Tony Clark. He worked tremendous After 15 years of waiting I was finally able to get my dream car (Ford Mustang) all thanks to a great deal I got from Tony Clark. He worked tremendously hard to get me a great deal and ensured that I actually got what I wanted instead of putting me in any vehicle. More
Damsel in Distress I give the dealership and Tony Clark (my salesman) a 5 star rating. I was not planning to purchase a car this year. The stress of having to purchase a I give the dealership and Tony Clark (my salesman) a 5 star rating. I was not planning to purchase a car this year. The stress of having to purchase a car was overwhelming. I encountered over 10 dealers that refused to help me stay within my budget. Then I encountered Tony Clark and his management staff. They went over and beyond to get me into a car of my liking. We bonded during this stressful time and they made car buying fun and relaxing. I appreciate this team for making me feel comfortable and getting me in a car that I absolutely love. I will definitely go back to get my next vehicle. They take care of you and ease your mind. More
2016 Escape Service see ratings below. it says it all they deserve the highest ratings available. also have a 2011 explorer and they treat it just like a new vehicle. see ratings below. it says it all they deserve the highest ratings available. also have a 2011 explorer and they treat it just like a new vehicle. More
Excellent Customer Service Initially, when I walked into the dealership I was not offered anywhere to sit while the gentleman who greeted me went to tell Tony Clark that I had a Initially, when I walked into the dealership I was not offered anywhere to sit while the gentleman who greeted me went to tell Tony Clark that I had arrived, however, a short moment later another gentleman offered me a seat while I was waiting which was nice because I had a lot in my hands. Once I met Tony, it was a very pleasant experience from then on. Tony Clark was very professional, patient and kind. Even when I couldn't get the vehicle I initially came in to buy he was very helpful in finding another vehicle that would be a better option for me. I was a bit heartbroken at first, but it was soon healed when I test drove a new Ford Explorer which was the same Ruby Red as the Ford Fusion I was trading in. I didn't, even know, this is the vehicle I actually needed anyway, due to the number of grandkids I have. I instantly fell in love with the Ford Explorer. It was exactly what I wanted and I didn't even know it. I believe Tony made the entire experience unique in that we had a chance to talk in the beginning which led to his being able to pick up on what I was really in need of for a new vehicle. I am so glad he took the time out to make this car buying experience a great one indeed!! I will definitely refer anyone I know who's in the market for a vehicle to him. I look forward to enjoying my new SUV for years to come and if I'm in need of another vehicle in the future, I will call Tony Clark. More
car buying Tony Clark was great to deal with.. We thank him for all the help he gave us.I was also please.with Hall Ford and the staff. Tony Clark was great to deal with.. We thank him for all the help he gave us.I was also please.with Hall Ford and the staff. More
Michael Ham was my salesman. From start to finish he help me through the process! I was very happy. Buying a car ? Ask for Michael he won't let you down. Ham was my salesman. From start to finish he help me through the process! I was very happy. Buying a car ? Ask for Michael he won't let you down. More
Very Helpful! Tony was our salesman. From start to finish he helped us through the process! We were very happy. Buying a car? Ask for Tony! He won't let you do Tony was our salesman. From start to finish he helped us through the process! We were very happy. Buying a car? Ask for Tony! He won't let you down. More
8:45am appointment 5 hours later Check in was seamless Justin had is ready! Routine maintenance add check engine light which I coded and told the service guys. Well what was supppse Check in was seamless Justin had is ready! Routine maintenance add check engine light which I coded and told the service guys. Well what was supppse to take an hour or two took 5! No snacks just water! Spent more in labor then any thing! When complained I got 30.00 off a 350.00 bill which 220.00 Was labor which breaks down to 44.00 an hour! Fluids where not top off at all, no antifreeze was all over the engine. Won't be back! More
Purchased Truck Wonderful experience! Nathan was great to work with, super friendly, professional, and genuine. He was very thorough and answered all of our questions Wonderful experience! Nathan was great to work with, super friendly, professional, and genuine. He was very thorough and answered all of our questions and concerns. The whole process was smooth, without any surprises. The entire staff was friendly. More
Purchased new car I had a very good experience purchasing from this dealership. I have gotten all mine and my husbands cars from them and I have recommended them to sev I had a very good experience purchasing from this dealership. I have gotten all mine and my husbands cars from them and I have recommended them to several people. I strongly recommend that you check them out they are all great. More