Southern Ford
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,123 reviews
Outstanding customer service. No matter what type of situation you are in, Hall Ford will make sure you get the best deal for your budget. Great overall experience. situation you are in, Hall Ford will make sure you get the best deal for your budget. Great overall experience. More
Fair deal on the truck I wanted and I was in and out with my new purchase in about one hour. Everything was done as agreed, and they offered me refreshments while I waited. my new purchase in about one hour. Everything was done as agreed, and they offered me refreshments while I waited. More
Hall Ford was truly there for me. I was able to trade my Lincoln in and keep my payments reasonable. Since I bought a certified pre-owned car, I received an awesome warranty! I came in Saturday morning wit Lincoln in and keep my payments reasonable. Since I bought a certified pre-owned car, I received an awesome warranty! I came in Saturday morning with a goal in mind, and everybody working that day seemed to do all they could to help me out. I left that afternoon in my new car (2008 Ford Fusion SE) completely satisfied. I have gotten tons of compliments from my family and co-workers! I would recommend anyone looking for a car to come see you all up there! More
We were in need of a reliable car for our son who would be heading off to college. Mr. Kohlenhoefer helped us located an affordable car that met our needs: a dependable used car, in good physical conditio be heading off to college. Mr. Kohlenhoefer helped us located an affordable car that met our needs: a dependable used car, in good physical condition, worthy of being a graduation gift. Mr. Kohlenhoefer had the shop evaluate the car's mechanical condition, and found some things that needed to be corrected before we received the car. We are very pleased with the work that was done, and with the service he provided us. More
Mr. John Barron was a life saver. I had a bad experience with another dealership, and he kept in touch with me in reference to the vehicle I had been tracking for 2 weeks. Fortunately for me, the person who with another dealership, and he kept in touch with me in reference to the vehicle I had been tracking for 2 weeks. Fortunately for me, the person who was originally buying the vehicle ended up not buying it, so I was able to put a hold on the car and pick it up Memorial Day (I spoke with him the Thursday prior.) When I arrived at the dealership Monday morning ( live in Woodbridge, VA; the dealership is in Newport News...over 2 hour away), several people recognized my name and had paperwork ready for me...and the car was detailed and ready to go (with a sign on the front seat that sead "sold".) The whole process took less that 3 hours (and that includes the 30 minutes I took driving the vehicle around before the sale.) Everyone I worked with was extremely professional and curteous. No one tried to haggle me into anything I didn't want, and they thoroughly explained anything I had questions about. I HIGHLY recommend this dealership to anyone looking to buy a Ford...regardless of where you are in Virginia! More
I stopped in to just look at a vehicle on the lot. I was greeted by Chris in a VERY friendly and professional manner right away. I ensured him not to waste his time with me because I'm not in the market an greeted by Chris in a VERY friendly and professional manner right away. I ensured him not to waste his time with me because I'm not in the market and his reply was, " I can still answer any questions about any vehicle we sell." Most sales people at other dealerships would have just walked away from me as soon as I said that but he spent more than 30 minutes with me, took me inside and showed me things about his products that I knew nothing about. Great Job, Chris!!! More
This was for me, and absolutely wonderful experience. The staff at Hall Ford are truly professional and knowledgable experts. they really went the extra mile to provide me with the vehicle I wanted and made staff at Hall Ford are truly professional and knowledgable experts. they really went the extra mile to provide me with the vehicle I wanted and made sure that that was the vehicle I left with. I will certainly return to Hall Ford and refer all my friends, family, and any one interested in a great buying experience. I have purchased several vehicles in the past and I have never had service like what I experienced today. Kudos to you, the staff at Hall Ford Newport News. More
I bought a new 2003 Expedition from Nat, and loved him and the experience..Whenever I would go in for service, we would chat. With gas prices what they are now, I needed to downsize to an economical car, and the experience..Whenever I would go in for service, we would chat. With gas prices what they are now, I needed to downsize to an economical car, and the experience was great again with Nat. This week I bought a 2012 Focus from him, He is so knowledgeable and friendly. He is my favorite "car guy" and we will always go back to Nat King Colter....love u sweetie, thanks for a great experience in car buying. More
Dave and Cameron at hall really helped me out getting approved for my first auto purchase. They were able to find a lender and really just took care of everything i needed and explained every step of the approved for my first auto purchase. They were able to find a lender and really just took care of everything i needed and explained every step of the way. They were both very understanding of my situation and worked very hard to go above and beyond the call of duty. I honestly HATE the car buying experience and had a bad outlook on auto dealers but Dave and Cameron changed my mind. I would gladly recommend them to family and friends and anyone else who is looking for direct honestly with an auto dealer. Thanks again to Dave and Cameron. More
Great Experience! Chris Cuthbertson was great to work with. He was more than happy to show us every vehicle on the lot in an attempt to find something we could live with. Never tried to sell us somethi with. He was more than happy to show us every vehicle on the lot in an attempt to find something we could live with. Never tried to sell us something we didnt want. I have no complaints what so ever! Thanks Chris fot the great job!!!! More