Southern Ford
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,123 reviews
I have purchased two cars from Hall Ford this year and both of my experiences with them were great. I have been to several dealerships here on the Peninsula and I can say that they (Hall Ford) are by far both of my experiences with them were great. I have been to several dealerships here on the Peninsula and I can say that they (Hall Ford) are by far the best. Purchasing a used automobile in itself can be stressful, but the staff at Hall Ford (especially the MANAGEMENT!) made both of my purchases there enjoyable! When I told them my goals, they helped me to meet them. They did not try and persuade me to make a bad decision, like buying something I could not afford. I am picky, and this can be frusterating for both the buyer and the seller when it comes to USED cars. Both of the cars I bought from them looked brand new! Especially the interiors! They do not play games. No sales gimmics. All of the information you want is printed on the vehicle, including the price! I feel very confident recommending this company to you! Jerry Henson More
Mark was great. The manager was great. They did everything that my husband and I could have asked for, including entertaining my children. Mark was ready understanding and helpful. I would definite everything that my husband and I could have asked for, including entertaining my children. Mark was ready understanding and helpful. I would definitely come back to him again if we stayed in the area. I will be recommending them to others. Thank you! More
I bought a new car from Hall Ford had the most frustrating experience with them - they have been EXTREMELY unhelpful with regard to necessary paperwork (three months after signing I am STILL tryin frustrating experience with them - they have been EXTREMELY unhelpful with regard to necessary paperwork (three months after signing I am STILL trying to get the title from them) and are only interested in the initial quick sale. No customer service or help whatsoever, and plenty of slight of hand and game-playing. If I call with questions I get the run-around from their office staff. I wholly regret purchasing here when there are so many other options. More
The best car buying experience I have ever had. (I've bought at least 10 cars over the years) Mark and Ezekiel in the used car section were courteous, patient, knowledgeable,and friendly. I also got a bought at least 10 cars over the years) Mark and Ezekiel in the used car section were courteous, patient, knowledgeable,and friendly. I also got a way better deal than the other dealers I looked at with both my trade-in and the vehicle I purchased. Top-notch in every way! More
Jim is a helpful and knowledgable salesperson. He provided oversight without "smothering" or "steering" me. He made the process of purchasing a used car easy and rewarding. provided oversight without "smothering" or "steering" me. He made the process of purchasing a used car easy and rewarding. More
I had a great experience despite some complications. After purchasing a car that I ultimately disliked, the team at Hall Ford worked with me to find a car that meet my needs. I can't thank them enough f After purchasing a car that I ultimately disliked, the team at Hall Ford worked with me to find a car that meet my needs. I can't thank them enough for being patient and understanding! With so many places today dismissing the value of good customer service, it's great to see a company that really understands what keeps customers coming back for years. More
GREG was great to work with. very friendly and I loved the no haggle attitude Great overall experience. I will certainly return to Hall Ford and refer all my friends and family. the no haggle attitude Great overall experience. I will certainly return to Hall Ford and refer all my friends and family. More
Lauren was outstanding! No pressure, no back and forth haggling!!! Family-friendly dealership. They let you look at a vehicle without annoying you, but were there to answer our questions when we asked. haggling!!! Family-friendly dealership. They let you look at a vehicle without annoying you, but were there to answer our questions when we asked. Overall, an excellent buying experience, to include sales (i.e. Go see Lauren), new car sales management, and a wonderful experience in finance. Basically, just go see our salesperson, Lauren! More
My wife rented a Ford Edge while her GM Jimmy was being serviced. After this experience it was all over, she was hooked on the Edge. I immediately went to the website, spoke with a co-worker who happens serviced. After this experience it was all over, she was hooked on the Edge. I immediately went to the website, spoke with a co-worker who happens to own a Edge and spoke with those people I ran into driving one around. All feedback was positive. With that said, i went full steam ahead and now my wife and I are proud owners of a 2011 Edge! Thank you. More
Gus was great to work with. very fiendly and i loved the no haggle attitude. We old him what we wanted and he found it, we found the people there very easy to work with and would definately come back for a no haggle attitude. We old him what we wanted and he found it, we found the people there very easy to work with and would definately come back for another vehicle when the time comes. We have not had the pleasure of the service dept. but if they are as great as Gus was to us we know it will be good service. More