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Southern Ford
Newport News, VA
2,466 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,466 reviews
July 17, 2020
Ryan was non pushy, extremely helpful, well informed, and professional. He went out of his way to make sure we were completly satisfied. Great price and even better service!!! professional. He went out of his way to make sure we were completly satisfied. Great price and even better service!!! More
by Mangrum24
Employees Worked With
Chardea Pride, Patrick George, Ryan Garriga
July 15, 2020
We made an appt for oil & filter change and was able to get it done for free due to rewards points earned from purchasing the vehicle. Process was convenient and Steve was very helpful. get it done for free due to rewards points earned from purchasing the vehicle. Process was convenient and Steve was very helpful. More
by Sara M
Employees Worked With
Steve Cook
July 14, 2020
Went to get tires, no tires in stock and got to go back when tires were come in. Wasted time, made appointment a week in advance, they knew I was buying tires when tires were come in. Wasted time, made appointment a week in advance, they knew I was buying tires More
by Wbailey110
Employees Worked With
William Rodgers
July 13, 2020
Found the issue and took care of it responsibly and fast very nice people there. Will continue to be servicing my vehicle there love that they vacuumed out my car and washed it also. very nice people there. Will continue to be servicing my vehicle there love that they vacuumed out my car and washed it also. More
by Gingerstuff16
Employees Worked With
Stephanie Spangler
July 11, 2020
Excellent service. I'm very happy with the work that was done on my Ford FLEX! I had a tire that was losing air. They found a nail and patched the hole, but they also found two of my other tires were seve done on my Ford FLEX! I had a tire that was losing air. They found a nail and patched the hole, but they also found two of my other tires were severely worn, showing the metal bands through the rubber. I had them replace both of these rear tires, and they waved the tire patch fee as thanks for the business. More
by Cenyuac
Employees Worked With
Steve Cook, Ted Desantis
July 09, 2020
The process was quick and seamless. Steve Cook is organized ,proficient , and friendly. The technicians are obviously well trained and take care to protect my car. organized ,proficient , and friendly. The technicians are obviously well trained and take care to protect my car. More
by marklinkenhoker9
Employees Worked With
Steve Cook
June 25, 2020
Scheduling this service was easy online and the service manager communicated well and had my vehicle done on time. The service manager communicated well. I like the text message service. manager communicated well and had my vehicle done on time. The service manager communicated well. I like the text message service. More
by m.mccabe07
Employees Worked With
William Rodgers
June 19, 2020
Very friendly efficient and courteous service! Purchased tires and felt I’ve got a very good price will return in the future for additional service. tires and felt I’ve got a very good price will return in the future for additional service. More
by Denis8
Employees Worked With
William Rodgers
June 14, 2020
Having my vehicle worked on at Hall Ford was a wonderful experience! I was treated like family, Very professionally and punctual.Highly recommend this parts and service department! experience! I was treated like family, Very professionally and punctual.Highly recommend this parts and service department! More
by Tracy C
Employees Worked With
Stephanie Spangler, Ron Huey
