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Southern Ford

Newport News, VA

4.7
2,219 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 2,219 reviews

December 30, 2017

Wonderful they kept in contact with us threw the whole time Wonderful great sales staff would recommend every person that I know to buy from hall Ford my wife and I appreciate the professional service and frie More

by Bugs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey John Meyer, Henry Copeland V, Cameron Oneil Womack, Kimberly Lemons
Dec 31, 2017 -

Southern Ford responded

Thank you so much for the positive review and recommendation of our dealership! We look forward to your next visit! Take care!

December 28, 2017

Awesome people I worked with Nelson, please ask for him! He helped us so much! He was so consistent and we got his undivided attention. He’s very caring and just a l More

by Jessicamm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Nelson McCann
Dec 29, 2017 -

Southern Ford responded

Jessica, thanks for your endorsement of Nelson. If there's anything additional we can do, please feel free to reach out!

December 23, 2017

Horrible Worst experience ever! Would never come to this dealership ever again. Would also not recommend them. The whole process was handled inappropriately. V More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Lemons was the only helpful person.
Jan 22, 2018 -

Southern Ford responded

We are very sorry to hear that you had a poor experience at our dealership. I would like to get more information so as to see what went wrong and if there's anything I can fix. If you would please contact me at 757-989-5700 or jeff.meyer@hallauto.com I would greatly appreciate it, and again, my apologies. Thank you, Jeff Meyer, General Manager

December 22, 2017

Perfect experience!! Every possible expectation we had was exceeded! Thank you Hall! Nelson you made this experience so simple and easy. This dealership gets the job done. More

by Tremblay757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Nelson McCann
Dec 22, 2017 -

Southern Ford responded

We are delighted our team exceeded your expectations. If you're ever in need of more help, please let us know!

December 19, 2017

Friendly Always quick friendly and willing to help or suggest a solution. This dealership is always available to us and we like the selection of new and used v More

by Mec1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Copeland V
Dec 20, 2017 -

Southern Ford responded

We're happy you've had a good experience with our team and like our selection. Please let us know if there is anything we can do for you; we are more than happy to help!

December 17, 2017

Great customer service I recently bought a truck from Jared. He was extremely knowledgeable on all the options and capabilities of the vehicle. I have and would recommend hi More

by Tommy24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared J Stark
Dec 18, 2017 -

Southern Ford responded

Tommy, we're glad you had a good experience purchasing your truck with Jared and are sure he'll be pleased with your recommendation of him. Feel free to reach out to us if you need anything. Have a wonderful day!

December 17, 2017

Great Experience I recently bought a vehicle from Jared as a first time buyer and he made sure I got what I wanted. I had my eyes set on a specific vehicle and he did More

by jcombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason M Kassman, Jared J Stark
Dec 18, 2017 -

Southern Ford responded

We are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Hall Ford Lincoln Newport News

December 15, 2017

Great!! Nelson really understood what I was looking for and did whatever he could to help me find the right car for my family. Got a good deal for the car I w More

by Whughes
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Daniel Carl Nance, Nelson McCann
Dec 18, 2017 -

Southern Ford responded

We are glad Nelson could help! If you have any further questions, please don't hesitate to reach out! Take care!

December 14, 2017

Best car buying experience I have ever had This was the most incredible car buying experience I could have ever asked for. My salesman, Jared, took such good care of me. He greeted me with a wa More

by shellz183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared J Stark
Dec 14, 2017 -

Southern Ford responded

Hello, thank you; we appreciate your feedback! We hope you love your new car! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2017

Nelson Mccann I recently purchased a 2016 F150 from Nelson Mccann. Nelson was professional, courteous, and most of all patient with me during the entire buying deci More

by mcdrive7270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Mccann. Outstanding service!!!, Nelson McCann
Dec 15, 2017 -

Southern Ford responded

Congratulations on your new F150! We are so pleased you enjoyed your visit to Hall Ford Lincoln Newport News! Please let us know if there is anything else we can do for you; we are more than happy to help!

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