Southern Ford

I was very happy with Christopher Vandenheede and Melinda Ve I was very happy with Christopher Vandenheede and my sales person Melinda Vere. They were a great team to have in way of finding the right truck for I was very happy with Christopher Vandenheede and my sales person Melinda Vere. They were a great team to have in way of finding the right truck for my situation. Melinda Vere used the discovery process in finding out my needs and wishes. I felt , my time spent was not wasted. They brought up a few trucks for me to see, as it was raining . They offered an umbrella to my wife and I. I sat in the ruck and Chris Vandenheede stood outside the truck in the rain answering my questions and was not concerned with getting wet but concerned in answering my questions and making sure that I understood. Melinda Vere was also in the rain answering questions with my wife. and had an umbrella which she held for my wife. They wanted to help us find a great truck for a good price and they did. I am very happy. thank-you Melinda and Chris. Anyone who works that hard can earn my business. More

Five star dealership with five star staff! We walked into Hall and were immediately greeted by a smiling Albert, who quickly asked if he could be of help to us. We informed him of what we were We walked into Hall and were immediately greeted by a smiling Albert, who quickly asked if he could be of help to us. We informed him of what we were looking for, and he immediately began searching for our request. Within minutes, 2 cars were pulled to the front so we could take them for a test drive. After the drive, Albert readily answered all questions that we had, and then left us alone so we could discuss everything. We decided to purchase, and Albert made sure everything went as smoothly and painlessly as possible! We were impressed by the very genuine Albert, and his eagerness to please. He was so easy to work with, and we could have not asked for a better salesman. He's quite a nice fellow! The rest of the staff was also very friendly...you've made these customers quite happy:) More

Excellent dealership with very helpful staff I went into Hall Automotive hoping to find something within my very narrow budget and after only a short time speaking with Albert (who possesses the I went into Hall Automotive hoping to find something within my very narrow budget and after only a short time speaking with Albert (who possesses the voice of an angel, by the way) regarding what I was looking for and what price range I was working with; and he managed to find me exactly what I wanted within minutes. After going through all the financing and paperwork I was driving home in my new vehicle. More

professional, courteous, and easy to do business with I drove 200 miles to buy this F250, I had been looking for this specfic model, color, and features for well over a month. Kaeley Johnson was a pleasu I drove 200 miles to buy this F250, I had been looking for this specfic model, color, and features for well over a month. Kaeley Johnson was a pleasure to deal with. She was professional and courteous. The whole buying process was painless. More

2nd time! This was the second car I've purchased from Hall...took my first one in for service...strolled the lot while waiting...next thing I knew I was trading This was the second car I've purchased from Hall...took my first one in for service...strolled the lot while waiting...next thing I knew I was trading it in for a newer model. Al Jones is a great salesman...no pressure, explained the process very personable. The service department is great. I'm definitely a customer for life...or at least until I move. oh yeah car in for service was a 2012 Lincoln MKS...purchased a '15 MKS. More

Great service! They made everything very easy and found the best deal to fit my budget. This was my first time buying a car and it was great! They made everything very easy and found the best deal to fit my budget. This was my first time buying a car and it was great! More

Great service department I've been dealing with Hall since 1997, when it was also Hall Mitsubishi. I bought a Mirage first, then an Eclipse Spyder convertible in 2007. I so I've been dealing with Hall since 1997, when it was also Hall Mitsubishi. I bought a Mirage first, then an Eclipse Spyder convertible in 2007. I so appreciate the service department for ease of scheduling, politeness, good prices, and, of course, free inspections. My only complaint has nothing to do with them; it's the difficulty using the call center telephone numbers to reach them. Yesterday (Feb. 17, 2016), I spent several useless minutes trying to reach Hall Ford Lincoln in Newport News by using the toll-free number provided on the website. How annoying to be connected to a person who had no idea how to help me. I needed an estimate on some body work, not knowing that Hall no longer had a body shop. The person at the call center told me I had an appointment today at 2:00 p.m. with Larry. When I arrived at Hall Ford Lincoln in Newport News to keep this appointment, naturally there was no such person. Fortunately, in keeping with their usual excellent service, the folks behind the counter used the computer to "find" me and explain that they no longer had a body shop. They called Bay Custom Auto nearby and set up an immediate appointment for me. They also gave me their local number so I won't have to use the call center ever again. I would be so happy if the Hall corporation would revert to using local numbers. More

friendly services Their services was very friendly and worked very well with what I was so trying to get. I never felt pressured in to buying something I did not want. Their services was very friendly and worked very well with what I was so trying to get. I never felt pressured in to buying something I did not want. I was very impressed with the service soon as I walked through the door. More

They never disappoint Jimmie House and Hall ford have been our choice for our automobile needs for the past 10 years or so, they never disappoint. These folks our truly pro Jimmie House and Hall ford have been our choice for our automobile needs for the past 10 years or so, they never disappoint. These folks our truly professional with a true desire to make sure your needs are met. I believe its a dealership unlike any other in the Hampton roads area and highly recommend them. More