Southern Ford

Endless search Ended After what seemed to be an endless search for the best customer service, transparency, product knowledge, and of course, the best deal... I left confi After what seemed to be an endless search for the best customer service, transparency, product knowledge, and of course, the best deal... I left confident after my purchase at Hall Ford of Newport News, VA. Nelson McCann was a "Top Shelf" representative who demonstrated integrity at the highest level! More

Best customer service Love my truck and am very greatful for the customer service Lisa Anderson provides , she goes above and beyond and I am very thankful , definitely an Love my truck and am very greatful for the customer service Lisa Anderson provides , she goes above and beyond and I am very thankful , definitely an asset to the Ford Family More

Best Service Department Ever Lisa does a great job tracking and coordinating my vehicle care. If only human health systems could be as efficient, it would be an awesome world. I'm Lisa does a great job tracking and coordinating my vehicle care. If only human health systems could be as efficient, it would be an awesome world. I'm in and out in the minimum time, the customer waiting area is comfortable, with multiple amenities. My favorite dealership, and Lisa is a huge part of why. More

Good experience with Nelson I have not bought my truck yet but was very impressed with Nelsons professionalism and knowledge. He found out what I wanted and was very quick to fo I have not bought my truck yet but was very impressed with Nelsons professionalism and knowledge. He found out what I wanted and was very quick to follow up with me and share his finds. Although I think I will buy more toward late winter Nelson has helped educate me on what Ford trucks offer and I will definitely revisit the dealership and work with Nelson once again. Dr Deborah Butler More

Justin is the real deal! Justin has and continues to fight for me with a warranty co that tries to get out of covered repairs! He is knowledgeable, candid, and upfront with me Justin has and continues to fight for me with a warranty co that tries to get out of covered repairs! He is knowledgeable, candid, and upfront with me about my repair needs. The diagnostics and repairs done so far have been on point. He has been there for me and I am considering buying my future cars from this dealership! Quality of service and the evidence that this dealership will not sell me a bad car/truck makes me a potential customer for life. More

Service, service I left Hall Ford with the feeling that they want to help me in first place and selling a car in second place. The experience was awesome. I left Hall Ford with the feeling that they want to help me in first place and selling a car in second place. The experience was awesome. More

Great customer service. Nelson McCann is the most efficient sales person I've dealt with at a car dealership. He made my car buying experience smooth, simple and quick. Nelson McCann is the most efficient sales person I've dealt with at a car dealership. He made my car buying experience smooth, simple and quick. More

Great Service and Help Nelson was exceptionally helpful during the process! He helped me with numerous vehicles and finding the right truck for me. His communication abo Nelson was exceptionally helpful during the process! He helped me with numerous vehicles and finding the right truck for me. His communication about everything was very good and it made the whole experience go smoothly. Hopefully the new truck will be the same way! More

Thanks Kenneth! I called Kenneth McGhee right after thanksgiving about a 2017 f150 and he was nothing but helpful! He said come on up and check it out and had it wait I called Kenneth McGhee right after thanksgiving about a 2017 f150 and he was nothing but helpful! He said come on up and check it out and had it waiting for me when I arrived. They were great to deal with and best dealership experience I’ve had. Loving my new F150. Thanks Kenneth- Kyle More

Awesome Service! My husband and I recently bought two new vehicles, a 2017 Ford Edge and a 2018 Ford Focus. Joe and Kenny both bent over backwards to make us happy! Th My husband and I recently bought two new vehicles, a 2017 Ford Edge and a 2018 Ford Focus. Joe and Kenny both bent over backwards to make us happy! They were both extremely professional and caring to our needs. Cam was also fantastic as well, going over all the paperwork and minimizing the headaches! We will forever be customers of hall Ford due to these two men! Thank you again so much for our new vehicles! More