Southern Ford

Finally fixed! Lisa Anderson is wonderful! After having a recalled fuel flange replaced, my gas gauge would not register correctly. After the 2nd time of going back Lisa Anderson is wonderful! After having a recalled fuel flange replaced, my gas gauge would not register correctly. After the 2nd time of going back to get this fixed, Lisa Anderson said she had a recent customer with the same issue. Ms. Anderson went back and worked with the technician to FiNALLY get my fuel gauge fixed! It is so wonderful to know that someone , like Ms. Anderson is willing to go above and beyond to help her customer. Words cannot express how grateful I am to have had her to assist with my issue!. Please give that lady a raise! More

Purchased Ford Escape My daughter purchased her first vehicle, 2011 Ford Escape and Jared Stark made the experience great. I will definitely purchase another vehicle with My daughter purchased her first vehicle, 2011 Ford Escape and Jared Stark made the experience great. I will definitely purchase another vehicle with him! He made us comfortable and very happy with our purchase. More

Service Quick and great service. We pay a lot of money for these vehicles when we take them in for service we should have a free wash service. Quick and great service. We pay a lot of money for these vehicles when we take them in for service we should have a free wash service. More

best ever! I recently bought a Ford Escape from Jared Stark at Hall Ford and I have to say that I couldn't be happier!!!! Jared and the staff at Hall Ford made t I recently bought a Ford Escape from Jared Stark at Hall Ford and I have to say that I couldn't be happier!!!! Jared and the staff at Hall Ford made this the best experience I have ever had. I have already told everyone I know to go see Jared when they need a new car. He just made me feel comfortable and I didn't feel pressure at all. He helped me select the best car for me and I love my new Escape. Thank you Jared for being so professional and taking the time to listen to me and help me get what I wanted. More

Fast service Great place to get your car serviced. Advisors were prompt with estimated repair time. Car was returned the same way I left it. Good job Great place to get your car serviced. Advisors were prompt with estimated repair time. Car was returned the same way I left it. Good job More

No Pressure After family bought from Hall, thought Id look for a truck. Though I didn't buy, Henry was friendly & professional, offered alternatives w/out pressur After family bought from Hall, thought Id look for a truck. Though I didn't buy, Henry was friendly & professional, offered alternatives w/out pressure. More

Fantastic value and excellent service We received the Navigator last night and it is awesome! Your team was quick to respond and made the buying process as simple as possible. Thank you We received the Navigator last night and it is awesome! Your team was quick to respond and made the buying process as simple as possible. Thank you for the continual updates and delivering the vehicle in the estimated time frame. I can say with ease that this was the best car buying experience I have ever had. Henry, the sales person who was sent to drop off the car, was excellent. He had a clear mastery of the electronics which is saying a lot as the menu options are endless. He spent a significant amount of time answering every question we had as well as even programming the garage doors to open which was incredibly helpful. This was above and beyond the level of service that I would have expected. Both my car and my wife’s are now from Mile One. We have and will continue to recommend our friends to go to your dealerships not only for a great value but a great experience. More

Outstanding! Hall Ford Lincoln dealership in Newport News is awesome! We showed up early this morning to look at a truck we had seen on the internet. It was everyt Hall Ford Lincoln dealership in Newport News is awesome! We showed up early this morning to look at a truck we had seen on the internet. It was everything we hoped for and more! Our sales associate Chris Hancock did an exceptional job. From showing us the vehicle to offering a place to relax as we waited on the paperwork to be finished. I highly recommend coming here. We passed our previous Ford dealership to come here,and absolutely happy we did! More

Pleasant experience Nelson turned what could have been a chaotic experience into a pleasant one. When the explorer we were hoping to purchase had been sold, Nelson went a Nelson turned what could have been a chaotic experience into a pleasant one. When the explorer we were hoping to purchase had been sold, Nelson went above and beyond to find us the perfect vehicle for our family. More

Best car buying experience!!! I just purchased my new Escape from Jared Stark and it was the best experience I have ever had buying a new car. I had been having mechanical problems I just purchased my new Escape from Jared Stark and it was the best experience I have ever had buying a new car. I had been having mechanical problems with my old car and Jared was so patient with me going over many options available for me. He took the time and he had genuine care for my wants and needs. I would recommend this young man to anyone that is looking to buy a new car. The entire staff is excellent and I wish I needed another car because I want the experience again! Thank you Jared, Jason and Manny! More