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Southern Ford

Newport News, VA

4.7
2,460 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 2,460 reviews

October 01, 2020

I was very impressed with the service that I received from Halls in Newport News. The GM Patrick was very accommodating & the rep Stephanie was very helpful. I would definitely return! Thank you, Helen More

by pattersca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler
October 01, 2020

Best car buying experience ever and Ryan was a big part of that! Highly recommended! Professional, courteous and knowledgeable. Very good experience and he definitely deserves five stars! More

by maryangela77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Garriga
October 01, 2020

William and his team did a great job on my vehicle I recommend hall ford Lincoln dealership too any one looking for a great place too have their vehicle service! Thanks again william rogers! More

by xblackwell48
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homer Jango, Steve Cook, William Rodgers
October 01, 2020

Byron Reese and Marvin Arrington did their best to overcome the many obstacles created by poor inventory control and extraordinarily sloppy accounting practices on my recent Nautilus purchase. While More

by Regina
Price
Recommend Dealer
No
Employees Worked With
Marvin Arrington, Byron Reese
Nov 05, 2020 -

Southern Ford responded

Regina, thank you for your feedback. Our General Manager, Patrick George, would like the opportunity to discuss your experience with you personally. Unfortunately, he has been unable to contact you up to this point. At your convenience, please call Patrick directly at 757.989.5750. Thank you.

September 26, 2020

Great customer service from my advisor Always leave with Great customer service from my advisor Always leave with feeling of satisfaction Marcus is the best He has taken care of my vehicles My truck h More

by Barracuda1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus, Xavier Hugo Blackwell, Stephanie Spangler
Sep 28, 2020 -

Southern Ford responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

September 25, 2020

He was respectful and assisted me with my purchase of a new car to me. I would recommend Mr Saunders to my family and friends. When I have called he has called me back or has answered questions that I hav More

by Tanya74williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isa Saunders, Cameron Oneil Womack
Sep 28, 2020 -

Southern Ford responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything additional we can do for you.

September 24, 2020

Was able to get fast appointment. I was early but they had me drive right in. Extremely friendly and courteous. Completed oil change and tire rotation rapidly. Very comfortable lounge area. More

by nancerp01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cook
Sep 28, 2020 -

Southern Ford responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

September 24, 2020

The level of care from you Mr. Sederski it is why Hall Lincoln is the place to shop for a vehicle......thank you, thank you, thank you. Many blessings and all the success in the world. More

by Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Booth., Justin Sederski
Sep 28, 2020 -

Southern Ford responded

Taylor, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

September 21, 2020

First time here, but definitely won't be the last. Customer service made me feel like a customer!!! Too bad oil changes aren't more often. More

by Walkerjohn3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
Sep 24, 2020 -

Southern Ford responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We're glad to hear your experience was wonderful! Thank you, and have a fantastic day!

September 19, 2020

Stephanie was friendly and accommodating ... Service was satisfactory ... I appreciated the truck being washed and vacuumed. I also appreciated the way she communicated with me through text More

by jrarango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler
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