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Southern Ford

Newport News, VA

4.7
2,123 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 2,123 reviews

June 20, 2017

C-Max new purchase Mr. Tony Clark was our sales representative and he did a fantastic job. He assisted in recommending the best options in purchasas well as leasing a ve More

by mddoxey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony L Clark
Jun 23, 2017 -

Southern Ford responded

Hall Ford Lincoln Newport News is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new C-Max. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

June 10, 2017

Great person to work with at Hall Ford Tony, Was a great sales member and even though I wasn't the easiest to make a deal with, he was and kept working on helping me. He was friendly and More

by Randie Hessler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony L Clark
Jun 13, 2017 -

Southern Ford responded

Hall Ford Lincoln Newport News is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Mustang. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

June 06, 2017

Car of my dreams After 15 years of waiting I was finally able to get my dream car (Ford Mustang) all thanks to a great deal I got from Tony Clark. He worked tremendous More

by Lamjpage2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony L Clark
Jun 13, 2017 -

Southern Ford responded

Good morning. Hall Ford Lincoln Newport News is delighted to hear that your car buying experience was a memorable one! We are also pleased that Tony was able to assist you with your new Ford Mustang purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

June 03, 2017

Damsel in Distress I give the dealership and Tony Clark (my salesman) a 5 star rating. I was not planning to purchase a car this year. The stress of having to purchase a More

by Tasha J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tavis Tabb, Tony L Clark
Jun 13, 2017 -

Southern Ford responded

Hi Tasha! We are glad to hear that you were happy with Tony’s assistance - that kind of feedback can go a long way. Hall Ford Lincoln Newport News appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Hall Ford Lincoln Newport News.

May 31, 2017

2016 Escape Service see ratings below. it says it all they deserve the highest ratings available. also have a 2011 explorer and they treat it just like a new vehicle. More

by esteban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gaye Anderson
Jun 13, 2017 -

Southern Ford responded

Thanks for the positive feedback Esteban! It was our pleasure servicing your 2016 Escape and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Hall Ford Lincoln Newport News would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

May 30, 2017

Excellent Customer Service Initially, when I walked into the dealership I was not offered anywhere to sit while the gentleman who greeted me went to tell Tony Clark that I had a More

by Karen Carlisle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony L Clark
Jun 13, 2017 -

Southern Ford responded

Karen, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new Ford Explorer! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again Karen and have a great day.

May 30, 2017

car buying Tony Clark was great to deal with.. We thank him for all the help he gave us.I was also please.with Hall Ford and the staff. More

by moe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony L Clark
Jun 14, 2017 -

Southern Ford responded

Good afternoon Moe! Hall Ford Lincoln Newport News would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you Moe, and be sure to visit us soon!

May 26, 2017

Michael Ham was my salesman. From start to finish he help me through the process! I was very happy. Buying a car ? Ask for Michael he won't let you down. More

by trini7570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lamont Ham
Jun 14, 2017 -

Southern Ford responded

Thank you for taking the time to send us a positive review. We love that you had a memorable experience here at Hall Ford Lincoln Newport News and we sincerely appreciate you sharing your experience with us. We would love to welcome you back for any future purchase/service needs, as we are always here to help! Thank you again and we hope you have a great day.

May 24, 2017

Very Helpful! Tony was our salesman. From start to finish he helped us through the process! We were very happy. Buying a car? Ask for Tony! He won't let you do More

by A Happy Tyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa helped us finance and Chris has been awesome in service!, Tony L Clark
Jun 14, 2017 -

Southern Ford responded

Thank you Tyler for taking the time to send us a positive review. We love that you had a memorable experience here at Hall Ford Lincoln Newport News and we sincerely appreciate you sharing your experience with us. We would love to welcome you back for any future purchase/service needs, as we are always here to help! Thank you again Tyler and we hope you have a great day.

March 20, 2017

8:45am appointment 5 hours later Check in was seamless Justin had is ready! Routine maintenance add check engine light which I coded and told the service guys. Well what was supppse More

by Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin
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