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Southern Ford
Newport News, VA
2,457 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,457 reviews
October 28, 2020
The service department has always been very professional and courteous. We have always been very satisfied with the service and the sales department. We have bought 2 vehicles from Hall and won’t hesitate and courteous. We have always been very satisfied with the service and the sales department. We have bought 2 vehicles from Hall and won’t hesitate to purchase from them again. More
by cnfrey
Employees Worked With
Justin Sederski, William Rodgers
October 26, 2020
Marvin was absolutely PHENOMENAL in my car buying experience! We met him earlier in the year and was impressed by his attentiveness he displayed to us. So quite naturally, when we were finally ready experience! We met him earlier in the year and was impressed by his attentiveness he displayed to us. So quite naturally, when we were finally ready to purchase, we came back to him for the sale of our 2020 Lincoln Aviator. And we couldn’t be more pleased with his customer service!! We will definitely recommend Marvin to any and everyone. More
by Ebony G.
Employees Worked With
Marvin Arrington
October 26, 2020
Fast, friendly, and totally uncharacteristic of your typical car dealership. I am very glad to be be doing business with them. It is a joy. typical car dealership. I am very glad to be be doing business with them. It is a joy. More
by greytim73
Employees Worked With
Alicia Marie Chapman Jones, Chardea Pride
October 22, 2020
Appreciated the email reminder for service due and ability to make appointment that way. Was also able to include appointment for overdue state inspection. Do not appreciate being forced to use a ability to make appointment that way. Was also able to include appointment for overdue state inspection. Do not appreciate being forced to use a MINIMUM of 25 words in completing this VOLUNTARY survey. More
by dt
Employees Worked With
Mike Lewis
October 21, 2020
From start to finish, we had an excellent experience! Stephanie Spangler, CSR, was, as always, very attentive to detail & excellent service!! 👏🏼 Thank you so much!! 😃👍🏼 Stephanie Spangler, CSR, was, as always, very attentive to detail & excellent service!! 👏🏼 Thank you so much!! 😃👍🏼 More
by Steve & Regina M.
Employees Worked With
Stephanie Spangler
October 21, 2020
Thank you for GREAT customer service from Stephanie and Eddie!!! Always top notch!!! Thank you for going above and beyond!! Serviced and coordinated both our vehicles in one day on short notice. Eddie!!! Always top notch!!! Thank you for going above and beyond!! Serviced and coordinated both our vehicles in one day on short notice. More
by B Gentry
Employees Worked With
Stephanie Spangler, Eddie Marshall
October 20, 2020
Always very professional and courteous. Explains service problems thoroughly. Work is always well done and completed in a timely manner. I have not purchased a vehicle from this location but I would recomme problems thoroughly. Work is always well done and completed in a timely manner. I have not purchased a vehicle from this location but I would recommend to anyone for service related matters. More
by dwatts128
Employees Worked With
Stephanie Spangler
October 20, 2020
Great Service Department at Hall Ford. The young lady who always helps me, Stephanie Spangler, is a jewel. I am so thankful I purchased my Lincoln MKX there. always helps me, Stephanie Spangler, is a jewel. I am so thankful I purchased my Lincoln MKX there. More
by Teblafem
Employees Worked With
Stephanie Spangler
October 19, 2020
Very clean and efficient check-in area. You pull up and your service manager greets you by name, takes your keys and that’s it. They confirm what you are here for and that’s it! Very courteous and profess your service manager greets you by name, takes your keys and that’s it. They confirm what you are here for and that’s it! Very courteous and professional. More
by Grover1587
Employees Worked With
Stephanie Spangler
