Southern Ford
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Initial visit was fine Initial visit seemed to go ok, other than nothing being accomplished, as I knew with my situation that it would take some time to make it work out. Ho Initial visit seemed to go ok, other than nothing being accomplished, as I knew with my situation that it would take some time to make it work out. However, after that day it all went downhill. No one called me when they said they would, I had to call them, "I'll call you back in 15 minutes" turned into 2 and a half hours for a 45 second call that said they were still trying. After not receiving any kind of communication for 4 days, I decided to take my business elsewhere as it felt that my business was not wanted there to begin with. I wanted to stick with Hall as I had previously bought a car from them before, but I will never shop at Hall again. More
They had what I was looking for Tony is really not a bad guy. He definitely wants to help you out as much as he can. I gave him the requirements of what I needed and he definitely tr Tony is really not a bad guy. He definitely wants to help you out as much as he can. I gave him the requirements of what I needed and he definitely tried his best to help me out. More
Make it happen Tony was a very good salesman. He showed us cars that we were interested in and made it happen. He was nice and courteous and professional. He is a p Tony was a very good salesman. He showed us cars that we were interested in and made it happen. He was nice and courteous and professional. He is a people person. He knows how to get the job done in a respectful way. More
Excellent Customer service I had an appointment for a recall notice on my Mustang. When I arrived my service specialist was not at his desk. That's when Chris Eanes stepped ove I had an appointment for a recall notice on my Mustang. When I arrived my service specialist was not at his desk. That's when Chris Eanes stepped over and checked me in so I didn't have to wait. He continued to help me when Justin was tied up helping another customer. Chris was so pleasant and professional. The work was completed that day just as promised. I will definitely continue to go to Hall Ford on Jefferson Ave for my repair work. More
Great experience Great dealership, with high quality service, great prices wonderful atmosphere and I would definitely refer others to this place and to the sales men Great dealership, with high quality service, great prices wonderful atmosphere and I would definitely refer others to this place and to the sales men great job. More
Very satisfied When visiting dealership I am always greeted by good people l tell them who l am looking for they direct me to him las Saunders he is one of the most When visiting dealership I am always greeted by good people l tell them who l am looking for they direct me to him las Saunders he is one of the most humble an straight to the business man I've seen ready to please and make happy so keep doing what you are doing you are a God's send to people thank you More
Great Sales Staff Visited Hall Ford Lincoln. Checked out the Fusion Platinum with Tony Clark while my car was being maintained. Told Tony upfront I was "browsing" the P Visited Hall Ford Lincoln. Checked out the Fusion Platinum with Tony Clark while my car was being maintained. Told Tony upfront I was "browsing" the Platinum. Tony was superb! Knowledgeable and friendly. I will certainly look him up when I decide to buy! Highly recommend! More
A Great Team Effort Helped Get The Car I Wanted I was looking for a 2014 - 2016 Chevy Malibu. I had checked the dealerships near my home but overlooked Hall Ford for a Chevy. Well none of the other I was looking for a 2014 - 2016 Chevy Malibu. I had checked the dealerships near my home but overlooked Hall Ford for a Chevy. Well none of the other dealers had the car I was looking for with the bells and whistles I wanted. Imagine my surprise when I was looking on their website and discovered they had a 2016 Malibu LTZ in the colored I loved and at a price that might work. I called Hall and Tony called me back to arrange for me to visit and to have the car transferred to their location from another Hall dealership. Right away i recognized that Tony would be a pleasure to deal with on my car buying quest. The car was delayed for our initial attempt at an appointment, which Tony graciously apologized for and had the car there for our later appointment. He and Nathan Nurse were easy to talk to, pleasant, listened to what my needs were, and worked very hard to get the price and payment where I neede it to be. I was so thrilled. This was the used car I was looking for with almost all the options I wanted save one. And it is A BEAUTIFUL CAR - A real head turner. Tony and Nathan Made it happen. Thanks Tony and Nathan for all your help. More
Quick Service When I arrived at the dealership all of my paperwork was ready. All I had to do is review documents that was previously discussed and sign. This was t When I arrived at the dealership all of my paperwork was ready. All I had to do is review documents that was previously discussed and sign. This was the quickest process I ever experience when purchasing a vehicle. I would recommend Mr Clark for my car buying needs. More
Quick, professional, very satisfied Purchased a 2011 FX4. Saw it on Autotrader. Good price right miles. Called and was connected to Tony Clark. Set up a time to meet that worked with Purchased a 2011 FX4. Saw it on Autotrader. Good price right miles. Called and was connected to Tony Clark. Set up a time to meet that worked with my schedule. Tony had the truck out front waiting for me. Vehicle was clean and ready to go. 20 minute test drive and I was sold. Tony listened to what I wanted, worked with management to get the vehicle for aprice I felt was beneficial for both the dealership and myself. Tony had the paperwork processed and I was out the door. Trying to buy a truck in the Virginia Beach area has been a nightmare for what I wanted and a respectable price. I got it all and The next time I'm in the market I will be checking their dealership first. More