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Southern Ford

Newport News, VA

4.7
2,123 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 2,123 reviews

July 09, 2017

Initial visit was fine Initial visit seemed to go ok, other than nothing being accomplished, as I knew with my situation that it would take some time to make it work out. Ho More

by SatisfiedGuest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony L Clark
July 09, 2017

They had what I was looking for Tony is really not a bad guy. He definitely wants to help you out as much as he can. I gave him the requirements of what I needed and he definitely tr More

by nsulli23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony L Clark
Jul 18, 2017 -

Southern Ford responded

Hello, Hall Ford Lincoln Newport News would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Toni and the team! Thank you again for your review.

July 08, 2017

Make it happen Tony was a very good salesman. He showed us cars that we were interested in and made it happen. He was nice and courteous and professional. He is a p More

by Alice Armstrong-Blanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony L Clark
Jul 18, 2017 -

Southern Ford responded

Greetings Alice! Thank you for stopping by Hall Ford Lincoln Newport News. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

July 02, 2017

Excellent Customer service I had an appointment for a recall notice on my Mustang. When I arrived my service specialist was not at his desk. That's when Chris Eanes stepped ove More

by Mimiof#8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Howard Eanes, Justin Paul Tubach
June 30, 2017

Great experience Great dealership, with high quality service, great prices wonderful atmosphere and I would definitely refer others to this place and to the sales men More

by Nadarius23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony L Clark
June 29, 2017

Very satisfied When visiting dealership I am always greeted by good people l tell them who l am looking for they direct me to him las Saunders he is one of the most More

by Shorty123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isa Saunders
Jun 29, 2017 -

Southern Ford responded

Good afternoon! In response to your review, I want to take the time to thank you for praising Hall Ford Lincoln Newport News. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

June 27, 2017

Great Sales Staff Visited Hall Ford Lincoln. Checked out the Fusion Platinum with Tony Clark while my car was being maintained. Told Tony upfront I was "browsing" the P More

by B Mart
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony L Clark
Jun 28, 2017 -

Southern Ford responded

Greetings! Thank you for stopping in at Hall Ford Lincoln Newport News. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform our team of your kind comments. Please stop back in or call should you have any questions regarding your vehicle, as we would love to see you again! Thank you and have a great day.

June 24, 2017

A Great Team Effort Helped Get The Car I Wanted I was looking for a 2014 - 2016 Chevy Malibu. I had checked the dealerships near my home but overlooked Hall Ford for a Chevy. Well none of the other More

by Blaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony L Clark, Shearson Nurse
Jun 26, 2017 -

Southern Ford responded

Greetings Blaine! Thank you for stopping in at Hall Ford Lincoln Newport News. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform our team of your kind comments. Please stop back in or call should you have any questions regarding your new 2016 Chevrolet Malibu, as we would love to see you again! Thank you and have a great day.

Jun 26, 2017 -

Southern Ford responded

Greetings Blaine! Thank you for stopping in at Hall Ford Lincoln Newport News. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform our team of your kind comments. Please stop back in or call should you have any questions regarding your new 2016 Chevrolet Malibu, as we would love to see you again! Thank you and have a great day.

June 24, 2017

Quick Service When I arrived at the dealership all of my paperwork was ready. All I had to do is review documents that was previously discussed and sign. This was t More

by Quick and Convenient
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony L Clark
Jun 26, 2017 -

Southern Ford responded

Good afternoon and thank you for your complimentary feedback of Hall Ford Lincoln Newport News. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

June 23, 2017

Quick, professional, very satisfied Purchased a 2011 FX4. Saw it on Autotrader. Good price right miles. Called and was connected to Tony Clark. Set up a time to meet that worked with More

by MasterDiver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony L Clark
Jun 26, 2017 -

Southern Ford responded

Good afternoon – Hall Ford Lincoln Newport News would like to congratulate you on your new 2011 FX4! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your FX4 as you settle in, please don’t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!

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