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Southern Ford
Newport News, VA
2,123 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,123 reviews
July 28, 2017
Tony got the job done. Tony Clark was my sale person from the time we came though the door he was so very helpful with everything helping us picking out the right vehicle. Tony Clark was my sale person from the time we came though the door he was so very helpful with everything helping us picking out the right vehicle. He was patient and really wanted to make sure we were happy with what we had. More
by Drew4179
Employees Worked With
Tony L Clark
July 25, 2017
Exceptional Customer Service and Value I was searching for the perfect car for my budget, growing family, needs and wants - that in itself is a lot. Tony went above AND BEYOND to deliver al I was searching for the perfect car for my budget, growing family, needs and wants - that in itself is a lot. Tony went above AND BEYOND to deliver all of the above. My car search took nearly 3 months and Tony was patient, knowledgeable and responsive the entire time. He was able tp help me pick out an awesome vehie, only 1 model year old, low miles in warranty car in my budget! He was also great and understanding of me and my husband having our son in tow, providing snacks, water and even helping him color cars together! Tony is an outstanding, no pressure sales man who I will buy from again and recommend you to also! More
by Kiara Stoner
Employees Worked With
Tony L Clark, Melissa Gary
July 23, 2017
Tony is incredible I've been working with Tony for two days on buying a used car and all I can say is that Tony is an incredible salesman he's honest up front and is wil I've been working with Tony for two days on buying a used car and all I can say is that Tony is an incredible salesman he's honest up front and is willing to do anything to make the deal happen I highly recommend Tony if you're looking for a new or used vehicle. He's a hard-working man and deserves the chance to serve you More
by Crit4513
Employees Worked With
Tony L Clark
July 21, 2017
I loved my experience with Michael Ham!! He really worked with me and made sure I was satisfied the best way possible. Go to him for your car he is awesome ! He had the best attitude and pers He really worked with me and made sure I was satisfied the best way possible. Go to him for your car he is awesome ! He had the best attitude and personality. More
by Stephanie Kershaw
Employees Worked With
Michael Lamont Ham
July 19, 2017
Far from professional. I witnessed this finance person snapping photos and mocking another customer while I was at this dealership. Absolutely uncalled for. Never in my 20 p I witnessed this finance person snapping photos and mocking another customer while I was at this dealership. Absolutely uncalled for. Never in my 20 plus years as a career woman have I ever seen someone do this. She needs to be fired! I will never purchase a car from hear and I will never let my parents purchase another one from your facility!! It actually made me leave the dealership. More
by Jh12345
Employees Worked With
Shearson Nurse, Melissa Gary, Cameron Oneil Womack
July 14, 2017
Mustang Tony helped me out with the purchase of my new mustang. I know the "salesman" is always supposed to be the good cop, but he seemed to be on my side th Tony helped me out with the purchase of my new mustang. I know the "salesman" is always supposed to be the good cop, but he seemed to be on my side through the process. More
by Marma
Employees Worked With
Lisha Haley, Tony L Clark
July 13, 2017
Service department/appointment Called & made appointment for 2pm on 7/5, immediately upon speaking with service tech,(Lisa) said she didn't have my appointment, funny, because I got Called & made appointment for 2pm on 7/5, immediately upon speaking with service tech,(Lisa) said she didn't have my appointment, funny, because I got a confirmation email. Said they were running 2 hours late. Already unhappy, because what should have been a 1 hour turned in to 3 hours, before I was informed that they couldn't fix my brake light, they had to order a module. 8 days later, going to pick it up. More
by Debbie Williams
Employees Worked With
Justin, Lisa Gaye Anderson
July 13, 2017
Good service TONY WAS EXTREMELY HELPFUL. He ensured that I got the vehicle that I wanted. It's my first brand new car and I was pleased. I WOULD RECOMMEND Frie TONY WAS EXTREMELY HELPFUL. He ensured that I got the vehicle that I wanted. It's my first brand new car and I was pleased. I WOULD RECOMMEND Friends. More
by Happy1234
Employees Worked With
Tony L Clark
July 11, 2017
DeMack I must say that Hall Ford Lincoln Newport News Employees shows great customer service. One in particular and his name is Tony Clark. This salesperson I must say that Hall Ford Lincoln Newport News Employees shows great customer service. One in particular and his name is Tony Clark. This salesperson is very welled manner and polite. Tony shows great customer service, if all dealerships have employees like Tony, then there inventory will always be low. Keep up the good work Tony. More
by DeMack
Employees Worked With
Tony L Clark
July 10, 2017
Great to work with got us what we wanted He was informative ,helpful .would ask his help for future deals. Great place to buy a vehicle. So remember to see Tony Clark when you stop by. He was informative ,helpful .would ask his help for future deals. Great place to buy a vehicle. So remember to see Tony Clark when you stop by. More
by Butterflylady
Employees Worked With
Tony L Clark, Melissa Gary
