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Southern Ford

Newport News, VA

4.7
2,124 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 2,124 reviews

September 07, 2017

I LOVE my new car!! I had a great experience car shopping with Tony. He was and patient with me. I'm not a fan of salesmen trying to pressure me into getting something, b More

by Samandjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony L Clark
Oct 06, 2017 -

Southern Ford responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Tony led you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Hall Ford Lincoln Newport News. Thank you again and have a great day!

September 07, 2017

Excellent all around Our car broke down late afternoon on the way to the beach. Had to stay overnight in Newport News. Got an appointment the next day at Hall Ford. Adviso More

by RandyNVa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Paul Tubach
Oct 06, 2017 -

Southern Ford responded

Good morning Randy! Thank you so much for your kind comments. Hall Ford Lincoln Newport News is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Randy for the highly praised review.

August 21, 2017

I Git the truck I always wanted Shopping for a used truck can really be a lot of time and stress. BUT Thanks to Tony Clark he really made the purchasing experience an ease. Without More

by Trucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony L Clark
Sep 20, 2017 -

Southern Ford responded

Good morning! In response to your review, I want to take the time to thank you for praising our dealership. Hall Ford Lincoln Newport News works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again, and have a great day!

August 20, 2017

Simple key cut In 2005 I bought a new Ford Escape from Wynne Ford in Hampton Va.. I faithfully scheduled my routine maintenance and repairs through them since the fi More

by pfunkbail
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Have to go back
Sep 20, 2017 -

Southern Ford responded

Good morning, Here at Hall Ford Lincoln Newport News we hold ourselves to a high standard in customer service, so I am very sorry to hear that you had a less than pleasant visit to our store. I would like the opportunity to speak with you further about this, but have not been able to locate you in our records. I can be reached at 757-989-5700. Thank you, CW Fitzgerald, Service Manager Hall Ford Lincoln Newport News

August 18, 2017

Total package Immediately, I recognized Tony Clark as being a person of high morals and values. Regardless of what his schedule may be, if you are the customer,, h More

by Asha B
Recommend Dealer
Yes
Employees Worked With
Tony L Clark
August 15, 2017

Great experience Working Tony Clark was and assume experience he took the time to show me several cars and answered all my questions I will buy from him when I ready. More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony L Clark
August 14, 2017

Great customer service I had a great experiance with Hall Ford and I will definitely be Back for future sales and trades! If anyone needs help, ask for Tony! More

by Chelsss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony L Clark
August 13, 2017

Tony is the BEST!! Tony is the BEST! I will always come back to see Tony! Nothing was too much for him as far as helping me with my car buying decision! He is friendly, More

by Rmickie64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony L Clark
August 08, 2017

Great Dealer Tony helped us out for two days to get me a used Ford. We had the first appointment in the morning and he was ready with the car I was looking at. He More

by Manda3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony L Clark
August 04, 2017

Great experience! I very much enjoyed working with Michael on my new F150. He was super helpful and made sure everything turned out as promised. Did all he said he woul More

by Diarho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lamont Ham
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