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Southern Ford

Newport News, VA

4.7
2,457 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 2,457 reviews

December 18, 2020

I appreciate the personal care I receive from Stephany. The service department is excellent and professional. I have been a Hall Lincoln customer for 6 years More

by mab94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler
Dec 22, 2020 -

Southern Ford responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 18, 2020

Everything went well there were no problems. The work was finished in a timely manner. I have a couple of questions that I am sure have a simple answer. More

by MarloweKatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Rodgers
December 15, 2020

Ryan made our entire car buying process easy, stress-free and informative. He was eager to show us the vehicle we were interested in and also provided information on other options. My husband and I never fel More

by Sarah Bowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Garriga
Dec 16, 2020 -

Southern Ford responded

Hi Sarah, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

December 12, 2020

We had a wonderful car buying experience thanks to Marvin Arrington! From the minute we arrived, Marvin took great care of us! He was very knowledgeable about the vehicles and was also down to earth. He di More

by mary j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler, Cameron Oneil Womack, Marvin Arrington
Dec 22, 2020 -

Southern Ford responded

Hello Mary, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We're glad to hear we delivered such a great experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 11, 2020

Marvin provide my husband and I superb customer service. He was very attentive and listened to what we wanted in a new auto and delivered what we wanted in a brand new Aviator. We appreciated all your hard More

by The Warrens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Marvin Arrington
Dec 13, 2020 -

Southern Ford responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 05, 2020

I use Hall Ford all the time for my maintenance work. The service department is always friendly and easy to work with. I trust the people there to do the work right and they have met my needs. Good place to More

by lpayne9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
Dec 07, 2020 -

Southern Ford responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

December 05, 2020

General Manager Byron is the best! He assisted salesperson with my used vehicle purchase. I got it at a fair price and monthly payments like I wanted. More

by Mslisalisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Reese
Dec 07, 2020 -

Southern Ford responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

December 03, 2020

The staff was prompt in taking my vehicle at the stated appointment time. My questions were answered to my satisfaction. Overall, great experience at Hall Ford. More

by Kingranch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisha Cardwell, William Rodgers, Mike Lewis
November 27, 2020

Definitely a pleasure working with Mr. Marvin. He made everything quick and easy. If I had to do it again and again I’d come to him. I came, I saw, WE conquered. I drove off the lot in my dream car no mon More

by Sdklein88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Arrington
Nov 30, 2020 -

Southern Ford responded

Thank you for taking the time to leave a review for us at Hall Ford Lincoln Newport News. We're happy we could meet your expectations! Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Ford Lincoln Newport News!

November 23, 2020

I’m so pleased with the service I received. They are very responsive to text and email. I received a list including the prices of the recommended services to choose from. The work was done and I received a More

by Mimiof#8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
Nov 24, 2020 -

Southern Ford responded

Hello, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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