
Southern Ford
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Make my appointment and I'm in and out with excellent service as always. They wash and vacuum my truck and service is so wonderful. My birthday was Friday the 8th and I received a call from them wishing service as always. They wash and vacuum my truck and service is so wonderful. My birthday was Friday the 8th and I received a call from them wishing me happy birthday 🎂 🥳 and I was so tickled couldn't believe it. They are one of the best. Thank you More
Transmission specialist did horrible job. Recommended new transmission due to car age. Took to transmission specialist. Fluid in car just extremely low. No transmission needed. transmission due to car age. Took to transmission specialist. Fluid in car just extremely low. No transmission needed. More
I have NEVER had a better experience purchasing a vehicle before. Mr. Arrington is a man of his word and gets the job done for his customer! I ABSOLUTELY LOVE my new car and it was such a non stressful purch before. Mr. Arrington is a man of his word and gets the job done for his customer! I ABSOLUTELY LOVE my new car and it was such a non stressful purchase to add on to that experience. I highly recommend Mr. Arrington for all of your car buying needs! He is my go to CAR GUY from now on! More
This was by far the most frustrating experience I've had with a dealership. My vehicle was in the shop here for over two weeks. I could never get Stephanie on the phone to talk to her about my questions and with a dealership. My vehicle was in the shop here for over two weeks. I could never get Stephanie on the phone to talk to her about my questions and concerns. The only way I could ever get in contact with her was via text message and that was if she even responded to my text messages at all. I would ask very basic questions like if my vehicle had been looked at yet (which they had my vehicle 2 business days before it was actually brought into the shop to be diagnosed). I was very disappointed with my experience here and More
Marvin is THE MAN! No challenge was too great for this outstanding sales consultant. He walked us through the online process, answered our plethora of questions with clarity and courtesy. We won't be doi outstanding sales consultant. He walked us through the online process, answered our plethora of questions with clarity and courtesy. We won't be doing th I s again for a couple years, but when we're ready we'll be back to Hall Ford. Thank you Marvin, it was a pleasure working with you. God bless in 2021. The Stunsons More
Service work was fine. Found service rep a little condescending. Insinuated that the tires on the vehicle "what did you have somebody do it in the yard". Not sure why he would make this comment. I am condescending. Insinuated that the tires on the vehicle "what did you have somebody do it in the yard". Not sure why he would make this comment. I am going to assume it was either because I am African-American or because Mr. Lewis concluded I didnt have the funds to have tires put on somewhere professionally. His comment was not only offensive but not appreciated. More
Always professional and gets the job done right. I really appreciated the sales associate today for getting me a discount with my reward points. Every little bit helps. appreciated the sales associate today for getting me a discount with my reward points. Every little bit helps. More
I had my F150 crewcab towed to Hall Ford. They had it fixed the next day. Thank you William! The service was finished faster than expected. Thanks Hall Ford! fixed the next day. Thank you William! The service was finished faster than expected. Thanks Hall Ford! More
The service was great. However, I was quite apprehensive with about half the people I saw wearing masks riding below their nose, both staff and customers. with about half the people I saw wearing masks riding below their nose, both staff and customers. More