Southern Ford

Quick, hassle free transaction Did two test drives and wasn't pressured. Hassle free process and very happy with the service and price. All three sales reps were accommodating and r Did two test drives and wasn't pressured. Hassle free process and very happy with the service and price. All three sales reps were accommodating and respectful. More

New Raptor Purchase Hall Ford of Newport News, VA is an awesome dealership. The sales rep Evan helped me out with getting me the best deal he could. They even gave me a g Hall Ford of Newport News, VA is an awesome dealership. The sales rep Evan helped me out with getting me the best deal he could. They even gave me a great deal on my trade in. I would definitely recommend Hall Ford to anybody looking to buy a new vehicle. More

Great experience! Chris Hancock and Joe Jensen treated us like gold. The car buying experience is always a bit stressful, but, Chris and Joe really went to bat for us a Chris Hancock and Joe Jensen treated us like gold. The car buying experience is always a bit stressful, but, Chris and Joe really went to bat for us and we got a nicer care than we ever expected. I can't recommend Hall more highly. A very different experience from other local dealerships. This team will get the job done for you. More

Great Truck, but mislead On November 2, 2018, I purchased a 2017 Ford Explorer xlt. Although I love my new truck, promises were made that weren't fulfilled. I was promised tha On November 2, 2018, I purchased a 2017 Ford Explorer xlt. Although I love my new truck, promises were made that weren't fulfilled. I was promised that my first payment would be set 45 days from the day of purchase, but that wasn't the case . Now all they can promise me is a 10 day grace period. Not feeling so good about this purchase anymore...found myself in a pickle, especially now that my "hearty" car payment is due the same time as my mortgage. More

Enjoyable car buying experience One of the best car buying experiences I have ever had! Chris was amazing during the process and very attentive and knowledgeable on the vehicle that One of the best car buying experiences I have ever had! Chris was amazing during the process and very attentive and knowledgeable on the vehicle that I purchased. There was no pressure that I felt with other dealers in the local area based on past experience. I will definitely recommend Hall Ford to all my friends and share the outstanding experience I had with Chris and the dealership. More

Greatest Experience of my life Chris was absolutely phenomenal throughout the process and was very patient knowing it was my first car purchase. Gordon and Joe did everything they c Chris was absolutely phenomenal throughout the process and was very patient knowing it was my first car purchase. Gordon and Joe did everything they could to make sure payments fit my needs!. Manny and Cam with finance did a fantastic job finding me very affordable coverages to fully protect my new vehicle! Wouldn’t trade this experience for anything! I wouldn’t have been able to find such a great vehicle without the help of Henry and his knowledge of the industry! More

Amazing Sales Rep; Jury out on Service Dept Jared ensured my needs and desires for a Certified Preowned Lincoln were net and exceeded! Always made time for follow up questions I had after the sa Jared ensured my needs and desires for a Certified Preowned Lincoln were net and exceeded! Always made time for follow up questions I had after the sale. Service department was helpful at first recall issue. Called to schedule service last week starting Monday stopped Thursday. No call back received from ANYONE even after 2 direct messages left. More

Great Service I had a really good experience with the kind staff there- service with a smile is always welcome! Thanks for going the extra mile to help me! I had a really good experience with the kind staff there- service with a smile is always welcome! Thanks for going the extra mile to help me! More

Bad customer service Bought a car from this dealership but didn’t get my Title until 6 months later because they didn’t know how to process the DMV paperwork. Ask them to Bought a car from this dealership but didn’t get my Title until 6 months later because they didn’t know how to process the DMV paperwork. Ask them to help me but nobody responded. Will never do business with them again. More

Great experience Great service.,salesmanship,very professional.Evan Commons was a pleasure to work with. I loved that 90% of everthing was taken care before hand. I pm Great service.,salesmanship,very professional.Evan Commons was a pleasure to work with. I loved that 90% of everthing was taken care before hand. I pm oved not having to seat for hours!! More