Southern Ford
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Nelson answered many questions I had within a timely manner. He even suggested I get my vehicle appraised and sold to CarMax so I could get the most for it answered many questions I had within a timely manner. He even suggested I get my vehicle appraised and sold to CarMax so I could get the most for it which is what we did. He did not have to do that. He could have just paid off my trade-in and be done with it but he went the extra mile. Excellent front and back end follow up. I would use him again in the future. Nice young man. More
Taylor Keever I came in looking for a cheaper used car, Taylor helped me finding the best car in my price range. Taylor was helpful in answering all my questions, a I came in looking for a cheaper used car, Taylor helped me finding the best car in my price range. Taylor was helpful in answering all my questions, and finding the answer if she didn’t know. Taylor also helped me fix minor problems after I had bought the car! More
Brought a new Truck from Nelson Nelson is great! Very knowledgeable and went above and beyond to make sure we got the truck we wanted. Stayed over two nights working with us and neve Nelson is great! Very knowledgeable and went above and beyond to make sure we got the truck we wanted. Stayed over two nights working with us and never complained. Great salesman will recommend him to anyone looking to buy. More
Exceptional Service This dealership and its employees have all been extremely helpful when assisting me. They worked together in a quick and friendly atmosphere, and stro This dealership and its employees have all been extremely helpful when assisting me. They worked together in a quick and friendly atmosphere, and strove hard to get me just what I needed at just the right price. They have all continued to be very helpful and attentive even after I've since purchased my car. I would definitely recommend this team to others shopping in the area. More
Smooth Sale person Taylor work hard she tried to meet my needs and I got the truck I wanted color black and space I needed thanks Sale person Taylor work hard she tried to meet my needs and I got the truck I wanted color black and space I needed thanks More
Very Helpful Staff While my daughter was away at school this Ford Dealer took good care of her vehicle. We are lifetime Ford owners and appreciate the kindness and helpf While my daughter was away at school this Ford Dealer took good care of her vehicle. We are lifetime Ford owners and appreciate the kindness and helpfulness of the staff. On my last call to the dealer, Service Manager "Alicia" was prompt to assist in our needs of a complete service record of the vehicle. As my daughter is now out of the state; it will be helpful to have this report for past and future reference. Thank you for your understanding and helpfulness! More
Very friendly Taylor was very nice and great costumer service. I would recommend this dealership to anyone. They weren't rushing me to buy but were very helpful and Taylor was very nice and great costumer service. I would recommend this dealership to anyone. They weren't rushing me to buy but were very helpful and cooperative with my parents and insurance. Taylor even picked me up so I didn't have to take a taxi. More
Felt like family Nelson was so kind to me. I recently lost my husband and traded in his Explore for an Escape. Taylor called me first and was so nice. Nelson had om Nelson was so kind to me. I recently lost my husband and traded in his Explore for an Escape. Taylor called me first and was so nice. Nelson had ompassion forr my loss, did not "push" me into something I did not want. When I stated everything I was looking for, he found the right vehicle at the right price. Jason the Sales Manager extended the kindness. I highly recommend Hall Ford. They treat their customers with the upmost respect, friendly atmosphere, no "pushy salesperson" and work with you so your satisfaction is their priority. Thank you Nelson!!!!!! More
Nelson is the man I walked in not to sure what I wanted and kind of in fear but that I would get ripped of or be pressured into buying something with a high interest ra I walked in not to sure what I wanted and kind of in fear but that I would get ripped of or be pressured into buying something with a high interest rate but Nelson asked what I was looking for as far in a vehicle and what I enjoyed doing in life. He combined the two and walked me though the whole process, it was a quite enjoyable and very laid back. I walked out with a great car and low payments with and interest rate so low you wouldn’t believe it if I posted it in this review. More
Nelson is a great salesman!! He got us the 2016 Lincoln Navigator that we wanted & at the price we requested!! No issues whatsoever!!! Everyone was very kind & supportive. I’d re He got us the 2016 Lincoln Navigator that we wanted & at the price we requested!! No issues whatsoever!!! Everyone was very kind & supportive. I’d recommend him to everyone!!!!! Thank you Nelson McCann!!! More