Southern Ford

Stephanie is just an amazing representative of Hall Ford. Her customer service, professionalism, and caring attitude is truly remarkable. Her honesty, integrity, and loyalty to her customers is why I continu Her customer service, professionalism, and caring attitude is truly remarkable. Her honesty, integrity, and loyalty to her customers is why I continue to have my vehicles serviced at Hall Ford. More

The work was done very timely, the people were friendly and informative, waiting room is clean and comfortable. Coffee would have been nice, hopefully returning. and informative, waiting room is clean and comfortable. Coffee would have been nice, hopefully returning. More

Things worked as I expected them to work. Usually, whoever tells me what they did to the vehicle on the way to the cashier. But, this was a fairly simple job. whoever tells me what they did to the vehicle on the way to the cashier. But, this was a fairly simple job. More

I just had the best car buying experience with Marvin Arrington. I actually returned the car I originally purchased after second thoughts. He made sure I was completely happy with my final purchase. He a Arrington. I actually returned the car I originally purchased after second thoughts. He made sure I was completely happy with my final purchase. He and his colleagues went above and beyond to identify the right car and price for me. The end result is a happy customer who LOVES her new car. If you’re looking for excellent service from stay to finish, ask for Marvin Arrington at Hall Austin in Newport News. He and his team are a class act. Thank you! More

Mike explained my vehicles recall situation and discussed my heater repair with me.  He also checked on possible warranty coverage for the heater repair. Both the recall and heater repair were completed on t my heater repair with me.  He also checked on possible warranty coverage for the heater repair. Both the recall and heater repair were completed on time without a hitch. More

Stephanie was outstanding she explained to me what was needed for my car and kept me informed. Stephanie was very patient and understanding and personal . needed for my car and kept me informed. Stephanie was very patient and understanding and personal . More

Brought vehicle in for service on 1/7/2021 and as usual Stephanie Spangler provided outstanding customer service. So happy she is back! Thank you Stephanie!!! M. Powell Stephanie Spangler provided outstanding customer service. So happy she is back! Thank you Stephanie!!! M. Powell More

Ryan was great! He really listened and worked really hard to find us the right vehicle. His communication was on point, very quick to respond and was not pushy. We had a great car buying experience thanks to to find us the right vehicle. His communication was on point, very quick to respond and was not pushy. We had a great car buying experience thanks to Ryan. More

Poor mechanics. I brought my car in for an oil change and the car was returned to me with the check engine light on. The check engine light was NOT on when the car was dropped off. This is very poor custome the car was returned to me with the check engine light on. The check engine light was NOT on when the car was dropped off. This is very poor customer service. This is my second time having an issue at this location. If I could do zero stars, I would. More

Stephanie Spangler Is very professional,Kind,helpful and know what she is doing,She explained everything thoroughly.Excellent service, I definitely recommend Hall Ford Lincoln. know what she is doing,She explained everything thoroughly.Excellent service, I definitely recommend Hall Ford Lincoln. More