Southern Ford

Excellent service Ordered a new tire. Gave me the best price in town. It was here in 2 days and installed in record time. He is an asset to the company for sure. Ordered a new tire. Gave me the best price in town. It was here in 2 days and installed in record time. He is an asset to the company for sure. More

Still a satisfied customer I have been having my vehicle serviced at this location for almost 2 years. I have been very pleased with the professionalism, punctuality and efficie I have been having my vehicle serviced at this location for almost 2 years. I have been very pleased with the professionalism, punctuality and efficiency of the staff as well as service team. On my last visit I had an issue which I addressed with management and it was taken care of promptly. The service manager went above and beyond to correct the problem. I will continue taking my vehicle to Hall Ford for my service needs. More

Best salesman Chris is the best salesman that I've ever dealt with in ever buying a car he was not pushy was straight forwards very honest right on the spot answeri Chris is the best salesman that I've ever dealt with in ever buying a car he was not pushy was straight forwards very honest right on the spot answering all my questions. I will never buy a car from anyone else except Chris More

Ive been going here for decades. Its the only place i get Hall Ford has been my dealer for over 20 year and Xavier has always been my "go to" guy. He's a great salesman, no pressure, very professional and ple Hall Ford has been my dealer for over 20 year and Xavier has always been my "go to" guy. He's a great salesman, no pressure, very professional and pleassant to work with. More

TWO NEW CARS!!! We had an awesome experience with Isa and his fellow employees. We went to the dealership just to get an oil change and ended up trading that car and We had an awesome experience with Isa and his fellow employees. We went to the dealership just to get an oil change and ended up trading that car and our truck for two new ones. Hall Ford Newport News did an awesome job with getting us in some new vehicles with no miles and less equity.... We could not be happier!!! WE will return in several years for new ones again... More

So good it felt wrong The whole team was great and made it easy to buy a car. Chris was extremely helpful and got me the perfect car for a good price, even shipped it in fr The whole team was great and made it easy to buy a car. Chris was extremely helpful and got me the perfect car for a good price, even shipped it in from another dealership. I would shop here again More

Great Customer Service Great working with all the staff especially with Isa, Whitney & Cameron. They were very attentive to my needs. Very patient answering all my million Great working with all the staff especially with Isa, Whitney & Cameron. They were very attentive to my needs. Very patient answering all my millions of questions. They never made me feel unimportant or rushed. It showed that my satisfaction was important to them, not just to sell me a car but for me to have the car I truely wanted without settling for something just to say I brought a car. More

Rushed to do the job I brought my wife’s 2013 Escape in to be worked on for a recall. Customer service I do have to say are friendly. Unfortunately that’s about all I can I brought my wife’s 2013 Escape in to be worked on for a recall. Customer service I do have to say are friendly. Unfortunately that’s about all I can say. The car has been having more issues then when we took it there to be worked on. Screws in reservoirs have not been tightened, windshield washer fluid hose line was either not connected back or a hole was punched in it. I’m just sorry I didn’t listen to my wife when she first got the car back. The day she got her car out of service it shut off on her before she left the parking lot and they said nothing was wrong with it. I believed them and shouldn’t have. Found out after it happened again, the battery terminals were never tightened. I can go on and on about all the things that were and still are loose. More

Walked in for an oil change walked out with a new truck. Chris Hancock and they sales team at Hall Ford are awesome! I bought my last truck with Chris last year and when I saw my new truck I immediately look Chris Hancock and they sales team at Hall Ford are awesome! I bought my last truck with Chris last year and when I saw my new truck I immediately looked for Chris again. I was only browsing while I was getting my oil changed. The new truck was parked in the same spot where I saw my old truck. It was meant to be. Chris walked out and saw me and recognized me from the last year. The rest is history. More

Wonderful customer service Although the dealership was an hour out of my way the dealers made it a vet quick easy and painless process and everyone was very pleasant. Great cust Although the dealership was an hour out of my way the dealers made it a vet quick easy and painless process and everyone was very pleasant. Great customer service 10/10 ! More