Back

Southern Ford

Newport News, VA

4.7
2,125 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

12896 Jefferson Ave

Newport News, VA

23608

Directions

By Type

Showing 2,125 reviews

January 11, 2018

Justin is the real deal! Justin has and continues to fight for me with a warranty co that tries to get out of covered repairs! He is knowledgeable, candid, and upfront with me More

by Day109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Paul Tubach
Jan 12, 2018 -

Southern Ford responded

It is great to hear that Justin has been taking such good care of you! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 09, 2018

Service, service I left Hall Ford with the feeling that they want to help me in first place and selling a car in second place. The experience was awesome. More

by De Fiesta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Taylor R Keever
Jan 09, 2018 -

Southern Ford responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2018

Great customer service. Nelson McCann is the most efficient sales person I've dealt with at a car dealership. He made my car buying experience smooth, simple and quick. More

by rjaii7522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Nelson McCann
Jan 10, 2018 -

Southern Ford responded

Thank you for your kind words and congratulations on your new car! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 09, 2018

Great Service and Help Nelson was exceptionally helpful during the process! He helped me with numerous vehicles and finding the right truck for me. His communication abo More

by maxlindsay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Nelson McCann
Jan 10, 2018 -

Southern Ford responded

We are pleased to hear that Nelson was so helpful in the purchase of your new truck! Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2018

Thanks Kenneth! I called Kenneth McGhee right after thanksgiving about a 2017 f150 and he was nothing but helpful! He said come on up and check it out and had it wait More

by 2017f150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Joseph Jensen, Kenneth J McGhee
Jan 04, 2018 -

Southern Ford responded

We are pleased you enjoyed dealing with Kenneth and our dealership! We are so happy you love your new F-150! Please don't hesitate to reach out if there's anything additional we can do for you.

January 02, 2018

Awesome Service! My husband and I recently bought two new vehicles, a 2017 Ford Edge and a 2018 Ford Focus. Joe and Kenny both bent over backwards to make us happy! Th More

by ashoemaker94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Jensen, Kenneth J McGhee, Cameron Oneil Womack
Jan 04, 2018 -

Southern Ford responded

Congratulations on the purchase of your new vehicles! If you have any further questions, please give us a call. We're always happy to help! Safe travels!

December 30, 2017

Wonderful they kept in contact with us threw the whole time Wonderful great sales staff would recommend every person that I know to buy from hall Ford my wife and I appreciate the professional service and frie More

by Bugs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey John Meyer, Henry Copeland V, Cameron Oneil Womack, Kimberly Lemons
Dec 31, 2017 -

Southern Ford responded

Thank you so much for the positive review and recommendation of our dealership! We look forward to your next visit! Take care!

December 28, 2017

Awesome people I worked with Nelson, please ask for him! He helped us so much! He was so consistent and we got his undivided attention. He’s very caring and just a l More

by Jessicamm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Nelson McCann
Dec 29, 2017 -

Southern Ford responded

Jessica, thanks for your endorsement of Nelson. If there's anything additional we can do, please feel free to reach out!

December 23, 2017

Horrible Worst experience ever! Would never come to this dealership ever again. Would also not recommend them. The whole process was handled inappropriately. V More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Lemons was the only helpful person.
Jan 22, 2018 -

Southern Ford responded

We are very sorry to hear that you had a poor experience at our dealership. I would like to get more information so as to see what went wrong and if there's anything I can fix. If you would please contact me at 757-989-5700 or jeff.meyer@hallauto.com I would greatly appreciate it, and again, my apologies. Thank you, Jeff Meyer, General Manager

December 22, 2017

Perfect experience!! Every possible expectation we had was exceeded! Thank you Hall! Nelson you made this experience so simple and easy. This dealership gets the job done. More

by Tremblay757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Nelson McCann
Dec 22, 2017 -

Southern Ford responded

We are delighted our team exceeded your expectations. If you're ever in need of more help, please let us know!

...
183
...