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Southern Ford
Newport News, VA
2,224 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,224 reviews
March 19, 2019
Great Customer service!! He is very professional and helpful. He helped to find the car I need and I love. Also make sure I goer the best deal. Thank you Mr.Hancock! He is very professional and helpful. He helped to find the car I need and I love. Also make sure I goer the best deal. Thank you Mr.Hancock! More
by Hunter
Employees Worked With
Chris Hancock
March 19, 2019
Chris Hancock is the bees knees Chris is an honest guy and wants the best for his customers. I’ll definitely be back again just because of his customer service expertise. Chris is an honest guy and wants the best for his customers. I’ll definitely be back again just because of his customer service expertise. More
by Liftedfoz
Employees Worked With
Chris Hancock
March 19, 2019
Great experience Chris was very patient and helpful in finding the exact vehicle that I wanted. Everyone in the dealership was very kind. I will definitely be buying m Chris was very patient and helpful in finding the exact vehicle that I wanted. Everyone in the dealership was very kind. I will definitely be buying my next vehicle from them. More
by Lincoln4me
Employees Worked With
Chris Hancock
March 19, 2019
Incredible experience! I had a lot of questions going into the dealer, Chris Hancock was able to answer all of them! Amazing customer service! If there was ever a man that w I had a lot of questions going into the dealer, Chris Hancock was able to answer all of them! Amazing customer service! If there was ever a man that was perfect for the job, it’s Chris! More
by JvkeHolmes
Employees Worked With
Chris Hancock
March 19, 2019
Chris is awesome!!!! Chris is amazing at his job. He made checking out cars a breeze and was very helpful with answering all my questions. If you are in the market for a c Chris is amazing at his job. He made checking out cars a breeze and was very helpful with answering all my questions. If you are in the market for a car definitely contact chris. 😁 More
by Cquillin757
Employees Worked With
Chris Hancock
March 19, 2019
Mr. Hancock Awesome guy to work with! Gets after it day in and day out! Will definitely get you into the perfect ride of your needs. Would 100% recommend! Awesome guy to work with! Gets after it day in and day out! Will definitely get you into the perfect ride of your needs. Would 100% recommend! More
by Hedge44
Employees Worked With
Chris Hancock
March 19, 2019
Outstanding service! Chris was very respectful and patient with me (and my toddler). He was very approachable and was so kind to help me and answer all of my questions. I Chris was very respectful and patient with me (and my toddler). He was very approachable and was so kind to help me and answer all of my questions. I will definitely be back soon ready to buy! More
by Mama llama
Employees Worked With
Chris Hancock
March 14, 2019
Spectacular Customer Service Your employee Chris Hancock was pleasant to deal with, informative and not high pressured. Awesome job!! I will definitely be visiting him again once Your employee Chris Hancock was pleasant to deal with, informative and not high pressured. Awesome job!! I will definitely be visiting him again once my finances are more stable. More
by Shellysapple
Employees Worked With
Homer Jango, James Paulhamus, Rachel Strothers, Kimberly Lemons, C.W. Fitzgerald, Chris Hancock, Marcus DeSouza
March 12, 2019
Excellent Service! Chris was great to work with and we went through a seamless process to get me into my dream car! He was friendly, professional, and patient throughout Chris was great to work with and we went through a seamless process to get me into my dream car! He was friendly, professional, and patient throughout the entire process. More
by Ccaplan
Employees Worked With
Chris Hancock
February 24, 2019
treated very well. chris has been great, i'll only buy from Hall Ford. there the best dealership. i'm improving my credit score, i like the new ford rangers. chris has been great, i'll only buy from Hall Ford. there the best dealership. i'm improving my credit score, i like the new ford rangers. More
by Jrcox4461
Employees Worked With
Jared J Stark, Chris Hancock
