Southern Ford

Fast service Great place to get your car serviced. Advisors were prompt with estimated repair time. Car was returned the same way I left it. Good job Great place to get your car serviced. Advisors were prompt with estimated repair time. Car was returned the same way I left it. Good job More

No Pressure After family bought from Hall, thought Id look for a truck. Though I didn't buy, Henry was friendly & professional, offered alternatives w/out pressur After family bought from Hall, thought Id look for a truck. Though I didn't buy, Henry was friendly & professional, offered alternatives w/out pressure. More

Fantastic value and excellent service We received the Navigator last night and it is awesome! Your team was quick to respond and made the buying process as simple as possible. Thank you We received the Navigator last night and it is awesome! Your team was quick to respond and made the buying process as simple as possible. Thank you for the continual updates and delivering the vehicle in the estimated time frame. I can say with ease that this was the best car buying experience I have ever had. Henry, the sales person who was sent to drop off the car, was excellent. He had a clear mastery of the electronics which is saying a lot as the menu options are endless. He spent a significant amount of time answering every question we had as well as even programming the garage doors to open which was incredibly helpful. This was above and beyond the level of service that I would have expected. Both my car and my wife’s are now from Mile One. We have and will continue to recommend our friends to go to your dealerships not only for a great value but a great experience. More

Outstanding! Hall Ford Lincoln dealership in Newport News is awesome! We showed up early this morning to look at a truck we had seen on the internet. It was everyt Hall Ford Lincoln dealership in Newport News is awesome! We showed up early this morning to look at a truck we had seen on the internet. It was everything we hoped for and more! Our sales associate Chris Hancock did an exceptional job. From showing us the vehicle to offering a place to relax as we waited on the paperwork to be finished. I highly recommend coming here. We passed our previous Ford dealership to come here,and absolutely happy we did! More

Pleasant experience Nelson turned what could have been a chaotic experience into a pleasant one. When the explorer we were hoping to purchase had been sold, Nelson went a Nelson turned what could have been a chaotic experience into a pleasant one. When the explorer we were hoping to purchase had been sold, Nelson went above and beyond to find us the perfect vehicle for our family. More

Best car buying experience!!! I just purchased my new Escape from Jared Stark and it was the best experience I have ever had buying a new car. I had been having mechanical problems I just purchased my new Escape from Jared Stark and it was the best experience I have ever had buying a new car. I had been having mechanical problems with my old car and Jared was so patient with me going over many options available for me. He took the time and he had genuine care for my wants and needs. I would recommend this young man to anyone that is looking to buy a new car. The entire staff is excellent and I wish I needed another car because I want the experience again! Thank you Jared, Jason and Manny! More

Endless search Ended After what seemed to be an endless search for the best customer service, transparency, product knowledge, and of course, the best deal... I left confi After what seemed to be an endless search for the best customer service, transparency, product knowledge, and of course, the best deal... I left confident after my purchase at Hall Ford of Newport News, VA. Nelson McCann was a "Top Shelf" representative who demonstrated integrity at the highest level! More

Best customer service Love my truck and am very greatful for the customer service Lisa Anderson provides , she goes above and beyond and I am very thankful , definitely an Love my truck and am very greatful for the customer service Lisa Anderson provides , she goes above and beyond and I am very thankful , definitely an asset to the Ford Family More

Best Service Department Ever Lisa does a great job tracking and coordinating my vehicle care. If only human health systems could be as efficient, it would be an awesome world. I'm Lisa does a great job tracking and coordinating my vehicle care. If only human health systems could be as efficient, it would be an awesome world. I'm in and out in the minimum time, the customer waiting area is comfortable, with multiple amenities. My favorite dealership, and Lisa is a huge part of why. More

Good experience with Nelson I have not bought my truck yet but was very impressed with Nelsons professionalism and knowledge. He found out what I wanted and was very quick to fo I have not bought my truck yet but was very impressed with Nelsons professionalism and knowledge. He found out what I wanted and was very quick to follow up with me and share his finds. Although I think I will buy more toward late winter Nelson has helped educate me on what Ford trucks offer and I will definitely revisit the dealership and work with Nelson once again. Dr Deborah Butler More