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Southern Ford

Newport News, VA

4.7
2,125 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 2,125 reviews

February 07, 2018

Gibson Lisa in the service department is awesome!! She got my car repaired in less than 24 hours while having to order the part to be delivered the next day. More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gaye Anderson
Feb 09, 2018 -

Southern Ford responded

Hi Janet, thank you for taking the time to leave a review for us at Hall Ford Lincoln Newport News. We're happy that Lisa could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 07, 2018

Professional My salesmen was Chris Hancock first and foremost. Made the experience fun and enjoyable. Professionalism was there and it couldn't have gone better. More

by Sharkbait
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Chris Hancock
Feb 09, 2018 -

Southern Ford responded

Hi, we are so happy to hear that Chris was able to assist you! We truly appreciate your recommendation, and hope to be of service to you again! Take care!

February 07, 2018

Great service Always great service, explains all work before doing it. Lisa always helps me find discounts if applicable! I can say honestly that I will always cont More

by Jennl73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gaye Anderson
Feb 09, 2018 -

Southern Ford responded

Hi, thank you for your amazing review, we truly appreciate it! We hope you will consider us again in the future. Take care!

Feb 09, 2018 -

Southern Ford responded

Hi, thank you for your amazing review, we truly appreciate it! We hope you will consider us again in the future. Take care!

February 07, 2018

Fast and Friendly Service. Very happy with the service provided from Ms. Lemons and the dealership team. I would absolutely recomend this place to as many people I can! More

by C Pavlov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Lemons
Feb 09, 2018 -

Southern Ford responded

Hi, thank you so much for your amazing review! We are pleased to hear that we were able to assist you! We appreciate your recommendation, and look forward to your next visit! Take care!

February 06, 2018

Superb Buying Experience I spent two weeks dealing with dealerships in VA, FL, NC, GA, SC, and AL searching for just the right vehicle. Nelson McCann at Hall Ford in Newport More

by 1SG(R) M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson McCann
Feb 07, 2018 -

Southern Ford responded

Thank you for this wonderful feedback about your experience with our team. We are delighted to have delivered excellent service and earned your business. We greatly appreciate your strong recommendation of our dealership. If we can be of any more help, please feel free to reach out!

February 05, 2018

Great! Taylor was an absolute gem to work with! Thanks for making this a pleasant experience and for laughing at all my bad jokes (blinker fluid for life!). More

by BEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Taylor R Keever
Feb 06, 2018 -

Southern Ford responded

We are glad you had a pleasant experience working with Taylor. We are always more than happy to assist you if anything else comes up. Take care!

February 05, 2018

Finally fixed! Lisa Anderson is wonderful! After having a recalled fuel flange replaced, my gas gauge would not register correctly. After the 2nd time of going back More

by Free2play
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gaye Anderson
Feb 07, 2018 -

Southern Ford responded

We are happy Lisa could help resolve the issue with your fuel flange. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2018

Purchased Ford Escape My daughter purchased her first vehicle, 2011 Ford Escape and Jared Stark made the experience great. I will definitely purchase another vehicle with More

by Sharkwmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Jared J Stark
Feb 06, 2018 -

Southern Ford responded

We are glad James could help your daughter in the purchase of her first vehicle. Please don't hesitate to reach out to us if there's anything more we can do!

February 02, 2018

Service Quick and great service. We pay a lot of money for these vehicles when we take them in for service we should have a free wash service. More

by Lightell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Paul Tubach, Kimberly Lemons
Feb 06, 2018 -

Southern Ford responded

Thank you so much for all of your feedback. We are glad we could provide you with quick and great service! We look forward to your next visit! Take care!

January 31, 2018

best ever! I recently bought a Ford Escape from Jared Stark at Hall Ford and I have to say that I couldn't be happier!!!! Jared and the staff at Hall Ford made t More

by thart189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared J Stark
Feb 02, 2018 -

Southern Ford responded

Hi, we are so pleased to hear that Jared was able to assist you! Congratulations on your new Ford Escape! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

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