Back

Southern Ford

Newport News, VA

4.7
2,457 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

12896 Jefferson Ave

Newport News, VA

23608

Directions

By Type

Showing 2,457 reviews

April 24, 2021

Brought car and explain the problems. Exactly everything was taken care of. I was impressed again!! Stephanie did an excellent job as usual very impressed with her as a service representative. She is one in More

by Mburns45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler
Apr 24, 2021 -

Southern Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Stephanie here at Hall Ford Lincoln Newport News! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 21, 2021

I was visiting from another state, what a difference in service. My experience at Hall was wonderful. Very thorough service. My car drove better. I appreciate the attentiveness of the entire staff to make More

by jjane19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler, William Rodgers
Apr 21, 2021 -

Southern Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 20, 2021

I had a great buying experience with Hall. Mr Arrington was very informative and helpful, throughout the car buying experience. His ability to connect with the customer is very comforting and reassuring. G More

by antoniopannell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Oneil Womack, Marvin Arrington
Apr 21, 2021 -

Southern Ford responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 18, 2021

Stephanie spangler the Lincoln rep is the best, friendly courteous professional . A true example of a great tech manager. I don’t think I ever want anyone else to help me More

by Marcella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler
Apr 19, 2021 -

Southern Ford responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 14, 2021

Had my truck in for services and Hall Ford did their usual great job. I was met with a nice greeting and everything proceeded from there just fine. I waited a reasonable time in the waiting area and the More

by Lspayne1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Rodgers
Apr 15, 2021 -

Southern Ford responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

April 06, 2021

Our experience her in buying a car was outstanding. He worked persistently on our behalf and got us amazing results. He walked us through the process step by step and made sure we understood everything th More

by evangelistonthego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Oneil Womack, Marvin Arrington
Apr 06, 2021 -

Southern Ford responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Ford Lincoln Newport News! Have a great day!

April 06, 2021

Well organized, informative, open and honest, comforting and understanding just to say a few strong point. Made the process easy and non-confusing. Works hard for the customer to get the most from the deal. More

by douglasbenjamin44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Arrington
Apr 06, 2021 -

Southern Ford responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Ford Lincoln Newport News! Take care!

March 31, 2021

Both Went above and beyond in providing exceptional service . Addressed and answered all my questions. Key focus was on satisfying the customer . Very dedicated team. More

by Rhondamagras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Dakota Booth
Apr 01, 2021 -

Southern Ford responded

Hi Rhondamagras, we're so glad that we were able to go above and beyond your expectations! Thank you so much for choosing Hall Ford Lincoln Newport News as your first choice for service! Have a nice day.

March 30, 2021

Went for a ten K milage service. Appointment at 9AM. Service took the car in at the proper time and had it finished , washed and back to me within an hour. Reps. very friendly and helpful. More

by valaw0020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler
Mar 31, 2021 -

Southern Ford responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

March 30, 2021

Very happy with the service and car buying experience here at Hall Ford. Today visit was was for a routine service related. My service advisor listened to my issues and provided a solution right away. Wh More

by AmarliaOsouna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isa Saunders, William Rodgers
Mar 31, 2021 -

Southern Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hall Ford Lincoln Newport News. Thank you so much for choosing Hall Ford Lincoln Newport News as your first choice for service! Have a great day!

...
181
...