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Southern Ford

Newport News, VA

4.7
2,125 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 2,125 reviews

February 27, 2018

So much more then a sales rep Ever since I got my truck back in Oct 2017 Jared has be a big help. Anytime I have a question about the truck he is there to answer. We were driving b More

by Sulli38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared J Stark
Mar 02, 2018 -

Southern Ford responded

Thank you for taking the time to share your experience. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 27, 2018

Henry was great! Henry was awesome! He did a great job and answered all the questions I had. I ended up buying an Altima from another dealership. Keep up the great wor More

by Pscho002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Copeland V
Mar 02, 2018 -

Southern Ford responded

Thank you for letting us know what a great job Henry has been doing. Take care!

February 21, 2018

Excellent experience Awesome job. I had a great experience with this dealership!! It was quick and easy, the dealership was great and the staff friendly and respectful of More

by mdecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson McCann
Feb 27, 2018 -

Southern Ford responded

We're so glad to hear you had such an excellent experience at our dealership! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2018

Extremely customer satisfaction focused Hall Ford it’s definitely the best people to have your vehicle serviced in a timely manner. Extremely friendly and always attentive to their customers More

by AARON 42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
Feb 27, 2018 -

Southern Ford responded

We're so glad that everything was completed quickly and to your satisfaction! If there is anything additional that we can do for you, please let us know! Take care!

February 19, 2018

Professionalism The professionalism is outstanding that he provides I'm a first-time Hall Ford Lincoln customer he was very polite very much experienced he worked wit More

by Karen Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isa Saunders
Feb 27, 2018 -

Southern Ford responded

Karen, we are pleased Isa delivered such wonderful customer service. We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2018

Hall Ford!!! YOU ROCK If you need a new or used car go see Taylor K at Hall ford. Wonderful sales associate. No hassle. No fuss. Very transparent. Easiest thing I have done More

by Ashleigh45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor R Keever
Feb 27, 2018 -

Southern Ford responded

Ashleigh, we're glad you had such a great experience working with Taylor. Thanks for the recommendation, and have an amazing day!

February 13, 2018

Best Truck Buting Experience ok the south side or Peninsula Was just looking to see what’s new with ford vehicles. Well after waking around with Nelson McCann and him showing us all the vehicles we were interes More

by Donwelch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Nance , Manny Patel, Daniel Carl Nance, Nelson McCann
Feb 27, 2018 -

Southern Ford responded

We are happy you had such a great experience working with Nelson and Manny. If you have any further questions about your new F-150 XL, please give us a call. We're always happy to help!

February 12, 2018

Henry was attentive and knowledgeable Henry showed me several cars at the Hall Ford dealership. He also kept me informed about the arrival of two cars from another dealership I wanted to t More

by Kantignano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Copeland V
Feb 27, 2018 -

Southern Ford responded

We are pleased you had such a pleasant visit with Henry. If there's anything more we can do for you, please give us a call!

February 09, 2018

Great Service Experience Already had an appointment for later that day but had a scheduling conflict. Was able to call Hall Ford and they told me come in now and they would ha More

by MEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Lemons
Feb 27, 2018 -

Southern Ford responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

February 09, 2018

Excellent service They were quick and very professional. I felt they actually cared about my concerns. I would recommend this store to anyone who need car service. More

by Nathan Meyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gaye Anderson
Feb 27, 2018 -

Southern Ford responded

Nathan, we are happy our team delivered quick and professional service. We look forward to your next visit! Take care!

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