
Southern Ford
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I came to the dealership with a pacific goal .Marvin listen to what I wanted and customize my experience.One of the best car buying experience listen to what I wanted and customize my experience.One of the best car buying experience More
Great Dealership that is customer focused. New and used Sales and service are all wonderful. They explain the process and accurately estimate time and cost. Sales and service are all wonderful. They explain the process and accurately estimate time and cost. More
I had a inspection done. May 13th. The park light, is still out (was out before I arrived) Had to ask for another appointment to have the oil changed. Sticker from the last oil changed showed 148000 mile still out (was out before I arrived) Had to ask for another appointment to have the oil changed. Sticker from the last oil changed showed 148000 miles. The mileage was 150,000 on the car. I’m assuming because of the pandemic things are a little harder to maintain More
What can I say about Marvin.. (Class Act!!, Top Shelf!!, Honest!!, Good Guy!!) I've bought a few vehicles and I've never felt so important and well taken care of as I did going into Hall Ford. Marvin made Honest!!, Good Guy!!) I've bought a few vehicles and I've never felt so important and well taken care of as I did going into Hall Ford. Marvin made sure I was e planned my options on my purchase, gave his opinion on some of my choices, and made me not feel pressured or 2nd thoughts on my purchase. Great customer service!!! Hall has gained a customer for the long haul!! More
I have only used this dealership for repairs. Stephanie I have only used this dealership for repairs. Stephanie Spangler is the person who helps us. She always remember our name and we feel that we can tr I have only used this dealership for repairs. Stephanie Spangler is the person who helps us. She always remember our name and we feel that we can trust her opinion when she tell us what work is needed in repairs More
After having issues with several areas, from warranty to services and miscommunication, I contacted Mr Jeff Dodson with my concerns. I am now a satisfied customer! services and miscommunication, I contacted Mr Jeff Dodson with my concerns. I am now a satisfied customer! More
We were going out of town when we noticed the tire sensor light. Hall Ford was the first place we saw. We were greeted by William. He saw the valve stem was bent. He fixed the stem, put air in and check light. Hall Ford was the first place we saw. We were greeted by William. He saw the valve stem was bent. He fixed the stem, put air in and checked all four tires. He wouldn't take money for the service or a tip. A situation that could have put a damper on our trip left us with a great story to tell and a reminder that there are good people in this world! More
Best dealer I ever experienced. Great person and absolutely a great car sales man . He should be a financial manager or sales manager. Great job! absolutely a great car sales man . He should be a financial manager or sales manager. Great job! More
I was very impressed with the knowledge of the vehicle and my salesman. Ryan was a pleasure to work with and I felt no pressure. He still keeps in touch and that is what customer satisfaction is all about and my salesman. Ryan was a pleasure to work with and I felt no pressure. He still keeps in touch and that is what customer satisfaction is all about. More