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Southern Ford

Newport News, VA

4.7
2,125 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 2,125 reviews

August 16, 2018

the best thing about Hall Stephanie is the best thing about the service department. I bought my Lincoln in 2014, and dreaded taking it in for service. I would wait for hours, t More

by Sammys mom
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler
Aug 19, 2018 -

Southern Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2018

Excellent Salesman and Knowledgeable Jared goes above and beyond to find the right vehicle and answer any and all questions. He is quick to respond and ensured all was in order to quickl More

by FordFocus
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Jared J Stark
Aug 17, 2018 -

Southern Ford responded

Hello, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hall Ford Lincoln Newport News

August 07, 2018

Excellent Customer Service Henry Copeland was an amazing salesman. His extensive knowledge of the vehicle I was interested in was a contributing factor in purchasing the car. More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Copeland V, Joseph Jensen, Cameron Oneil Womack
Aug 10, 2018 -

Southern Ford responded

Shannon, we strive for 100% satisfaction, and it is great to see you had such a positive experience dealing with Henry and our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 01, 2018

All expectations met The salesperson was extremely helpful, patient, and knowledgeable regarding the F350 that I wanted. She took my request to have my vehicle which was u More

by Fordctruckuser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Taylor R Keever, Kyle William Kilgore
Aug 02, 2018 -

Southern Ford responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

July 19, 2018

General Manager Completed review portions as well as completed over all standing of the dealership involved in the review. No questions at this time. Please contact w More

by Madness0921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey John Meyer
Jul 20, 2018 -

Southern Ford responded

Thank you so much for taking the time to leave us your feedback! Feel free to reach out to us if you need anything. Have a wonderful day!

May 29, 2018

First time buying a car and it went amazingly well We had a wonderful car buying experience, Chris went above and beyond to get us into the car that we wanted. They found a lender to finance us even wi More

by Acoberley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hancock
Jun 07, 2018 -

Southern Ford responded

We are so glad we could exceed your expectations and make this an easy buying experience! We hope to be of service to you again in the future. Best wishes, Hall Ford Lincoln Newport News

May 04, 2018

Awesome experience I bought a vehicle from Jared and hall auto from out of state. He made the sale quick and easy. Was able to do all the paperwork in a timely manner. 5 More

by Michael37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Jared J Stark
May 07, 2018 -

Southern Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hall Ford Lincoln Newport News! We are always more than happy to assist you if anything else comes up. Take care!

May 04, 2018

Excellent customer service and overall experience Buying a car can be a real ordeal, or it can be an exciting event, especially considering how much of an investment new cars, and all of the major imp More

by njrjammr
Recommend Dealer
Yes
Employees Worked With
Nelson McCann
May 07, 2018 -

Southern Ford responded

Njrjammr, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a wonderful day!

May 02, 2018

ABOVE EXCELLENT.... I am please with my experience....at this dealership from the time I walked through the door I received above excellent customer service from every More

by ALENA....
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey John Meyer, Manny Patel, Daniel Carl Nance, Cameron Oneil Womack, Chris Hancock
May 04, 2018 -

Southern Ford responded

Alena, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hall Ford Lincoln Newport News! Congratulations on your new SUV! Please don't hesitate to reach out to us if there's anything more we can do!

April 29, 2018

Well done Stephanie Stephanie has provided excellent oversight on the entire maintenance experience for my Lincoln MKZ. In particular she acts as a 'noise free' intermed More

by EPMueller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Spangler
Apr 30, 2018 -

Southern Ford responded

Thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

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