Southern Ford
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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the best thing about Hall Stephanie is the best thing about the service department. I bought my Lincoln in 2014, and dreaded taking it in for service. I would wait for hours, t Stephanie is the best thing about the service department. I bought my Lincoln in 2014, and dreaded taking it in for service. I would wait for hours, then had a long drive home. Just when I was about to give up and find somewhere else to service my car, along came Stephanie. She is like a whirlwind, she has me in and out quickly. Thanks for putting a woman who can do her job better than most men, in charge. And she does it all in high heels. She is your best asset. More
Excellent Salesman and Knowledgeable Jared goes above and beyond to find the right vehicle and answer any and all questions. He is quick to respond and ensured all was in order to quickl Jared goes above and beyond to find the right vehicle and answer any and all questions. He is quick to respond and ensured all was in order to quickly purchase the vehicle and followed up to ensure we were happy with our purchase. Manny was great to work with and answered all questions regarding options available to purchase while signing paperwork. More
Excellent Customer Service Henry Copeland was an amazing salesman. His extensive knowledge of the vehicle I was interested in was a contributing factor in purchasing the car. Henry Copeland was an amazing salesman. His extensive knowledge of the vehicle I was interested in was a contributing factor in purchasing the car. He was extremely polite and professional and we enjoyed working with him. Joe Jensen was also wonderful to deal with, he truly went above and beyond to meet our purchasing needs. At closing, Cameron Womack made the paperwork process a breeze, he constantly had a smile on his face in which I truly enjoyed. Hall Ford is a dealership I would highly recommend for anyone in the market for a new or used vehicle. I don't think you could find a better group of people to work with to make this a pleasurable process. More
All expectations met The salesperson was extremely helpful, patient, and knowledgeable regarding the F350 that I wanted. She took my request to have my vehicle which was u The salesperson was extremely helpful, patient, and knowledgeable regarding the F350 that I wanted. She took my request to have my vehicle which was undergoing maintenance appraised and get back with me. She addressed my request in a far shorter time than expected and provided what I considered a reasonable value for my vehicle. She conducted an extensive search and came back with exactly what I wanted within hours. The entire experience was good. I moved to Hall so that I could get better service for my previous vehicle and the salesperson made my fishing exercise so painless I ended up buying.i strongly suggest contacting Taylor if you are considering a vehicle purchase. More
General Manager Completed review portions as well as completed over all standing of the dealership involved in the review. No questions at this time. Please contact w Completed review portions as well as completed over all standing of the dealership involved in the review. No questions at this time. Please contact with any questions. More
First time buying a car and it went amazingly well We had a wonderful car buying experience, Chris went above and beyond to get us into the car that we wanted. They found a lender to finance us even wi We had a wonderful car buying experience, Chris went above and beyond to get us into the car that we wanted. They found a lender to finance us even with not so great credit and they ensured we got the monthly payments we needed. They also were incredibly accommodating while they were fixing the few things we wanted done to the vehicle. Easiest car buying experience yet :) More
Awesome experience I bought a vehicle from Jared and hall auto from out of state. He made the sale quick and easy. Was able to do all the paperwork in a timely manner. 5 I bought a vehicle from Jared and hall auto from out of state. He made the sale quick and easy. Was able to do all the paperwork in a timely manner. 5 star salesman and dealership More
Excellent customer service and overall experience Buying a car can be a real ordeal, or it can be an exciting event, especially considering how much of an investment new cars, and all of the major imp Buying a car can be a real ordeal, or it can be an exciting event, especially considering how much of an investment new cars, and all of the major improvements to the quality and features they have these days. Nelson McCann at Hall Ford made sure that I was able to find the best match for what I wanted, what I needed, and what was available. No annoying "let me talk to this manager, that manager" or back and forth over compromises. Always willing to talk, and make sure you're happy with what you're getting! This day and age, many folks are quite informed, either due to researching every option, cost, and configuration on dealer websites, or surfing forums and various pricing websites. For dealers to succeed, they need to realize customer service and transparency is what makes the difference. I had just that experience, and recommend you ask for Nelson the next time you're in the market for a ford. More
ABOVE EXCELLENT.... I am please with my experience....at this dealership from the time I walked through the door I received above excellent customer service from every I am please with my experience....at this dealership from the time I walked through the door I received above excellent customer service from every person that crossed my path whether they was working closely with me in buying a car or not....and I got a nice SUV..I am beyond Happy....thank everyone...who help me today with my purchase... More
Well done Stephanie Stephanie has provided excellent oversight on the entire maintenance experience for my Lincoln MKZ. In particular she acts as a 'noise free' intermed Stephanie has provided excellent oversight on the entire maintenance experience for my Lincoln MKZ. In particular she acts as a 'noise free' intermediary between myself and the maintenance technician performing the work on the car. This service is invaluable when it comes to addressing an intermittent or chronic problem with the vehicle. I could not ask for a more charming and capable concierge to interact with for the care of my Lincoln vehicle. More