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Southern Ford

Newport News, VA

4.7
2,125 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 2,125 reviews

October 19, 2018

Bad customer service Bought a car from this dealership but didn’t get my Title until 6 months later because they didn’t know how to process the DMV paperwork. Ask them to More

by ftageek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Carl Nance, Jared J Stark
Dec 17, 2018 -

Southern Ford responded

We have attempted to get in contact with you but have been unsuccessful in our attempts - could you please email me at daniel.nance@hallauto.com if you would like to speak about your experience further? Thank you. Daniel Nance, General Manager

October 11, 2018

Great experience Great service.,salesmanship,very professional.Evan Commons was a pleasure to work with. I loved that 90% of everthing was taken care before hand. I pm More

by Stuart1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Hugo Blackwell, Cameron Oneil Womack, Evan Cannon
Oct 16, 2018 -

Southern Ford responded

Stuart, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Ford Lincoln Newport News! Please reach out to us if there is anything else we can do for you! Take care!

October 06, 2018

Helpful and courteous went in to see if I have gotten approved from an application I submitted online and I drove off with a great vehicle. Satisfied Customer!! More

by Loboferozno1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Evan Cannon
Oct 12, 2018 -

Southern Ford responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hall Ford Lincoln Newport News. If you're ever in need of more help, please let us know!

October 04, 2018

Great experience I have to say from the very second I walked in, from the time I left it was such an amazing experience. The sales representative Evan that was with me More

by Cburn8966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Oneil Womack, Evan Cannon
Oct 12, 2018 -

Southern Ford responded

Our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know!

October 01, 2018

Great Customer Service Our salesman was Evan Cannon. He was extreamly patient, answered all of our questions completely, and took his time to make sure we left with a vehic More

by Sage.brandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Cannon
Oct 10, 2018 -

Southern Ford responded

Brandi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hall Ford Lincoln Newport News. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 19, 2018

Service review I was completely satisfied with the service on my MKZ. This service was completed on 6 Sept and involved a recall plus oil/filter and basic maintenanc More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lot attendant courteous and helpful, Stephanie Spangler
Sep 20, 2018 -

Southern Ford responded

Mike, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2018

Thanks so very much😉😉😉 This was the best car buying experience that I’ve ever had. Thanks so very much for the kindness shown to me. I love my new edition😘💙🙏🏽 More

by StaClynette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Oneil Womack, Chardea Pride, Evan Cannon
Sep 15, 2018 -

Southern Ford responded

This is great to hear! Our staff is dedicated to providing our customers with the best automotive experience. Feel free to reach out to us if you need anything. Have a wonderful day.

September 11, 2018

My experience was the best I’ve ever had! After being to several dealerships Isa and Evan were the most helpful. They answered all my questions and they gave me the best deal it was wonderful! More

by Awhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isa Saunders, Manny Patel, Evan Cannon
Sep 14, 2018 -

Southern Ford responded

Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

August 31, 2018

Hall Ford great place to shop for a car Taylor and the staff made my car shopping experience a smooth and by far the easiest one I have had in my 20 plus years in buying a car More

by Cowboys 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor R Keever, Cameron Oneil Womack
Sep 04, 2018 -

Southern Ford responded

Hello, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2018

The best service, the best sales consultant...THE BEST I have been buying cars since I was 16 and now I am 61; and this has been the THE BEST experience ever! Mr.Daniel, Mr. Saunders, Mr. Cameron and the t More

by GW Servant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isa Saunders, Daniel Carl Nance, Cameron Oneil Womack
Aug 31, 2018 -

Southern Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Ford Lincoln Newport News! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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