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Southern Ford

Newport News, VA

4.7
2,127 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 2,127 reviews

March 14, 2019

Spectacular Customer Service Your employee Chris Hancock was pleasant to deal with, informative and not high pressured. Awesome job!! I will definitely be visiting him again once More

by Shellysapple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homer Jango, James Paulhamus, Rachel Strothers, Kimberly Lemons, C.W. Fitzgerald, Chris Hancock, Marcus DeSouza
Mar 19, 2019 -

Southern Ford responded

We are very happy Chris could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2019

Excellent Service! Chris was great to work with and we went through a seamless process to get me into my dream car! He was friendly, professional, and patient throughout More

by Ccaplan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hancock
Mar 14, 2019 -

Southern Ford responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2019

treated very well. chris has been great, i'll only buy from Hall Ford. there the best dealership. i'm improving my credit score, i like the new ford rangers. More

by Jrcox4461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared J Stark, Chris Hancock
Feb 27, 2019 -

Southern Ford responded

Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

February 23, 2019

Second Time Around My 2015 MKZ was totaled and I needed to replace it. Since I was already familiar with this particular model, I definitely wanted another one. Isa wa More

by Lanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isa Saunders
Feb 25, 2019 -

Southern Ford responded

Congratulations on your new vehicle, Lanie! We're happy to hear our staff was able to provide you with such a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Hall Ford Lincoln Newport News

February 07, 2019

Excellent service Ordered a new tire. Gave me the best price in town. It was here in 2 days and installed in record time. He is an asset to the company for sure. More

by Big Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homer Jango
Feb 13, 2019 -

Southern Ford responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 21, 2019

Still a satisfied customer I have been having my vehicle serviced at this location for almost 2 years. I have been very pleased with the professionalism, punctuality and efficie More

by E Dix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Lemons
Jan 24, 2019 -

Southern Ford responded

Thanks for taking the time to leave your honest feedback. We appreciate your business and look forward to seeing you again on your next visit!

January 10, 2019

Best salesman Chris is the best salesman that I've ever dealt with in ever buying a car he was not pushy was straight forwards very honest right on the spot answeri More

by Chris 9151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hancock
Jan 11, 2019 -

Southern Ford responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

December 30, 2018

Ive been going here for decades. Its the only place i get Hall Ford has been my dealer for over 20 year and Xavier has always been my "go to" guy. He's a great salesman, no pressure, very professional and ple More

by sniffme.langtry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Hugo Blackwell
Jan 02, 2019 -

Southern Ford responded

Hi, thank you so much for your positive comments about Hall Ford Lincoln Newport News! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2018

TWO NEW CARS!!! We had an awesome experience with Isa and his fellow employees. We went to the dealership just to get an oil change and ended up trading that car and More

by Camper6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isa Saunders, Manny Patel
Jan 02, 2019 -

Southern Ford responded

Hello, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2018

So good it felt wrong The whole team was great and made it easy to buy a car. Chris was extremely helpful and got me the perfect car for a good price, even shipped it in fr More

by #1ChrisHancockFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hancock
Dec 28, 2018 -

Southern Ford responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

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