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Southern Ford
Newport News, VA
2,127 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,127 reviews
June 16, 2019
New Car Purchase Daniel Cumbo was great to work with in the purchase of my new car. He is knowledgeable and takes the time needed to make this decision. Everyone inv Daniel Cumbo was great to work with in the purchase of my new car. He is knowledgeable and takes the time needed to make this decision. Everyone involved in this process did a fantastic job. More
by newcargal
Employees Worked With
Joseph Jensen, Marcus DeSouza, Daniel Cumbo
March 19, 2019
Phone call I spoke with Chris Hancock over the phone regarding a vehicle that I am interested in. He was very helpful in explaining some financing options. Overa I spoke with Chris Hancock over the phone regarding a vehicle that I am interested in. He was very helpful in explaining some financing options. Overall, great experience and will be looking into coming in person to speak with Chris. More
by juliacostello10
Employees Worked With
Chris Hancock
March 19, 2019
Great experience Chris made the car buying experience efficient and stress free. As a first time buyer, he made me feel right at home. Customer for life. Chris made the car buying experience efficient and stress free. As a first time buyer, he made me feel right at home. Customer for life. More
by jlp21658
Employees Worked With
Chris Hancock
March 19, 2019
Great Customer service!! He is very professional and helpful. He helped to find the car I need and I love. Also make sure I goer the best deal. Thank you Mr.Hancock! He is very professional and helpful. He helped to find the car I need and I love. Also make sure I goer the best deal. Thank you Mr.Hancock! More
by Hunter
Employees Worked With
Chris Hancock
March 19, 2019
Chris Hancock is the bees knees Chris is an honest guy and wants the best for his customers. I’ll definitely be back again just because of his customer service expertise. Chris is an honest guy and wants the best for his customers. I’ll definitely be back again just because of his customer service expertise. More
by Liftedfoz
Employees Worked With
Chris Hancock
March 19, 2019
Great experience Chris was very patient and helpful in finding the exact vehicle that I wanted. Everyone in the dealership was very kind. I will definitely be buying m Chris was very patient and helpful in finding the exact vehicle that I wanted. Everyone in the dealership was very kind. I will definitely be buying my next vehicle from them. More
by Lincoln4me
Employees Worked With
Chris Hancock
March 19, 2019
Incredible experience! I had a lot of questions going into the dealer, Chris Hancock was able to answer all of them! Amazing customer service! If there was ever a man that w I had a lot of questions going into the dealer, Chris Hancock was able to answer all of them! Amazing customer service! If there was ever a man that was perfect for the job, it’s Chris! More
by JvkeHolmes
Employees Worked With
Chris Hancock
March 19, 2019
Chris is awesome!!!! Chris is amazing at his job. He made checking out cars a breeze and was very helpful with answering all my questions. If you are in the market for a c Chris is amazing at his job. He made checking out cars a breeze and was very helpful with answering all my questions. If you are in the market for a car definitely contact chris. 😁 More
by Cquillin757
Employees Worked With
Chris Hancock
March 19, 2019
Mr. Hancock Awesome guy to work with! Gets after it day in and day out! Will definitely get you into the perfect ride of your needs. Would 100% recommend! Awesome guy to work with! Gets after it day in and day out! Will definitely get you into the perfect ride of your needs. Would 100% recommend! More
by Hedge44
Employees Worked With
Chris Hancock
March 19, 2019
Outstanding service! Chris was very respectful and patient with me (and my toddler). He was very approachable and was so kind to help me and answer all of my questions. I Chris was very respectful and patient with me (and my toddler). He was very approachable and was so kind to help me and answer all of my questions. I will definitely be back soon ready to buy! More
by Mama llama
Employees Worked With
Chris Hancock
