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Southern Ford

Newport News, VA

4.7
2,127 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 2,127 reviews

November 05, 2019

Everything went well. Highly satisfied with the Everything went well. Highly satisfied with the purchase. Everything went fast and efficient. They answer all my questions for me. Everybody was k More

by DJ
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Cameron Oneil Womack, Deangello Bryant, Justin Sederski
Dec 20, 2019 -

Southern Ford responded

Dj, thank you for your support! We're happy we could help. Thank you so much for choosing Hall Ford Lincoln Newport News!

November 05, 2019

Hall Ford continues to impress me with devoted customer service whether I am buying one of my three cars purchases there or getting them regularly serviced. They always treat me like i am important and qu More

by Savvy Buyer
Recommend Dealer
Yes
Employees Worked With
Justin Paul Tubach, Cameron Oneil Womack, Jennifer Cristie Vandenheede, Marcus DeSouza, Steve Cook, Abigail Van Hout, Patrick George, Justin Sederski, Ted Desantis, Ciara Woods
Dec 20, 2019 -

Southern Ford responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

November 01, 2019

Scheduled services were completed in a very short time and at a reasonable cost. The waiting area was very comfortable. Personnel were very knowledgeable and answered all my questions. More

by Jimlewis
Recommend Dealer
Yes
Employees Worked With
Larry Slemp
Dec 20, 2019 -

Southern Ford responded

Jim, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

November 01, 2019

William Rodgers was very responsive & courteous. I will use them again for my 2019 Nautilus. I was initially frustrated by the Phone system to schedule a simple oil change but William addressed that. Thank More

by Ksschulz
Recommend Dealer
Yes
Employees Worked With
William Rodgers-service, Manny Patel, Deangello Bryant
Dec 20, 2019 -

Southern Ford responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

October 30, 2019

Issa was very helpful and goes above and beyond to help me. He is very attentive to what I am looking for and my financial needs. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isa Saunders
Dec 20, 2019 -

Southern Ford responded

Mark, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

October 30, 2019

Services were outstanding like always never had a problem or issues with this Ford dealerships in Newport News, Va. All the agents are very friendly More

by Wolfgang
Recommend Dealer
Yes
Employees Worked With
Joseph Wilson Jr
Dec 20, 2019 -

Southern Ford responded

Thank you for your positive review. We're glad to hear that you found our team here at Hall Ford Lincoln Newport News so helpful. We want all our customers to feel this way when leaving our dealership! Safe travels!

October 29, 2019

Traded in my older Mazda 3 to get a VW jetta GLI and found the whole experience very easy, was in and out with my new car within a couple of hours More

by danman1998
Recommend Dealer
Yes
Employees Worked With
Kenneth J McGhee, Cameron Oneil Womack, Justin Sederski
Dec 20, 2019 -

Southern Ford responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

October 26, 2019

Excellent service . We came in to purchase and Nautilus on a budget and we were able to get the vehicle with the monthly payment within our budget. We receive More

by Sharon Beckett
Recommend Dealer
Yes
Employees Worked With
Manny Patel, Joseph Jensen, Deangello Bryant, Patrick George, Justin Sederski
Dec 20, 2019 -

Southern Ford responded

Sharon, thank you for your support! We're happy we could help. If you have any additional questions, we will be more than happy to assist you! Safe travels!

October 24, 2019

Service Great experience, so easy to schedule & just an easy experience. Larry is so pleasant to deal with, I always schedule with him. Would recommend Hall F More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Slemp
Dec 20, 2019 -

Southern Ford responded

Jessica, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

October 24, 2019

Great customer service! I visited the dealership for my state inspection and to get a nail removed from my tire. Willie provided excellent customer service and had me in and More

by Scott S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie
Dec 20, 2019 -

Southern Ford responded

Scott, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help. Safe travels!

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