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Southern Ford
Newport News, VA
2,364 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,364 reviews
January 10, 2025
Edwin was very helpful and pleasant to work with. He kept me updated in my vehicle’s progress and was knowledgeable when I had questions. The service completed by Southern was done efficiently and co He kept me updated in my vehicle’s progress and was knowledgeable when I had questions. The service completed by Southern was done efficiently and correctly. I would recommend them to family and friends. More
by HUNAKELEALEX
Verified CustomerEmployees Worked With
January 09, 2025
Very friendly and quick service and very helpful and knowledgeable about my vehicle and what it needed. knowledgeable about my vehicle and what it needed. More
by Amirahj50
Employees Worked With
January 09, 2025
They knew the ins and outs of the truck that I purchased. I bought from them because of product knowledge. Everything went smooth once I picked the right truck. I bought from them because of product knowledge. Everything went smooth once I picked the right truck. More
by uprighthomes
January 09, 2025
The team at southern were very. with helping me with my issues.good job team with helping me with my issues.good job team More
by melvintanksjr58
Employees Worked With
January 09, 2025
Very professional and knowledgeable. Service completed in a timely manner and waiting area is clean and comfortable Service completed in a timely manner and waiting area is clean and comfortable More
by FEANWILLIAMS
Employees Worked With
January 09, 2025
I had a good experience getting my car serviced. Ihad everything done that needed to be done with my car in a timely manner. Thank you very much. Ihad everything done that needed to be done with my car in a timely manner. Thank you very much. More
by TERRIBDG
Employees Worked With
January 09, 2025
My service appointment was timely and efficient. The technicians was knowledgeable and informative about repairs, but not pushy. The technicians was knowledgeable and informative about repairs, but not pushy. More
by KILLANDWEW
Employees Worked With
January 07, 2025
Dropped my vehicle off for state inspection and have rear hatch looked at button does not work. Pleased with service and had vehicle back within a day. hatch looked at button does not work. Pleased with service and had vehicle back within a day. More
by JLSHAD
Employees Worked With
January 07, 2025
Stephanie Spangler provided excellent customer service during a difficult defective transmission issue and service manager Jeff Dobson was helpful as well. during a difficult defective transmission issue and service manager Jeff Dobson was helpful as well. More
by lcmorina
January 05, 2025
Very clean comfortable waiting lounge. ...getting my car fixed was fast.....service representative was very nice ...getting my car fixed was fast.....service representative was very nice More
by wkaren2759
Employees Worked With
