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Southern Ford
Newport News, VA
2,127 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,127 reviews
January 09, 2020
Had a appointment and spent three hours waiting for an oil change. This was extremely too long. Hall is no longer trying to make customer service a priority. oil change. This was extremely too long. Hall is no longer trying to make customer service a priority. More
by cynthiapanz
Employees Worked With
Do not want to name
January 09, 2020
Brought my truck in for front, rear brakes and an oil change it was done under the time they quoted me and done correctly! I would recommend them for all you’re Ford and Lincoln service... change it was done under the time they quoted me and done correctly! I would recommend them for all you’re Ford and Lincoln service... More
by Fobbyphoto
Employees Worked With
James Paulhamus, Steve Cook
January 08, 2020
As always, this dealership is top notch! Very professional and efficient. Mr Rodgers took care of my needs and checked with me during my service visit, making sure to keep me informed of the prog professional and efficient. Mr Rodgers took care of my needs and checked with me during my service visit, making sure to keep me informed of the progress. I knew Mr Rodgers from Acura and he has brought his professionalism and dedication to Hall Lincoln. Thank you. More
by Grover1587
Employees Worked With
William Rodgers
January 03, 2020
Got the service I needed for my vehicle without any problems Mr Rodgers provided great customer service to me and really appreciate it. Finally someone took care of me problems Mr Rodgers provided great customer service to me and really appreciate it. Finally someone took care of me More
by Adwalker
Employees Worked With
William Rodgers
December 26, 2019
I was in for state inspection. My car was inspected in timely manner at no charge. Justin was great. The waiting area was clean and comfortable. timely manner at no charge. Justin was great. The waiting area was clean and comfortable. More
by Sykesdel
Employees Worked With
Justin Paul Tubach
December 19, 2019
Larry provided my husband and I with outstanding customer service. His knowledge on the issue concerning our vehicle was very helpful. We appreciate his help. service. His knowledge on the issue concerning our vehicle was very helpful. We appreciate his help. More
by GIEWELL
Employees Worked With
Larry Slemp
December 08, 2019
I really want to thank William Rogers of Hall Ford Lincoln for his support and service professionalism in providing me with quick responses to my questions and needs to ensure that my Lincoln is maint Lincoln for his support and service professionalism in providing me with quick responses to my questions and needs to ensure that my Lincoln is maintaining at it’s top performance. More
by brothersbc
Employees Worked With
William Rogers
December 04, 2019
The people at Hall Ford all care about what you need and to get you what you can afford. From the moment I walked in I was treated with respect and not like a ‘sale’. Jimmy House took the time to show diff to get you what you can afford. From the moment I walked in I was treated with respect and not like a ‘sale’. Jimmy House took the time to show different options and was greatly knowledgeable about the vehicles. Manny Patel made sure to work out the number to make sure that I was getting a vehicle that I could afford. When it came time to sign the paperwork, Cameron Womack had all the required documentation prepared which made it a smooth transaction. When I brought the vehicle in for the protection application Justin Tubach had a rental vehicle set up and ready for me so I was not waiting unnecessarily. More
by Tim
Employees Worked With
Jimmy House, Manny Patel, Justin Paul Tubach, Cameron Oneil Womack
December 03, 2019
Great service! Was in and out in no time was greeted promptly and vehicle was worked on as agreed . Thumbs up highly recommend this service department promptly and vehicle was worked on as agreed . Thumbs up highly recommend this service department More
by Ford tough
Employees Worked With
Justin Paul Tubach
December 02, 2019
Worked closely to diagnose/fix problems while trying to track down warranty coverage & holding vehicle a week until could pick up, while keeping in contact throughout. track down warranty coverage & holding vehicle a week until could pick up, while keeping in contact throughout. More
by RR
Employees Worked With
Justin Paul Tubach
