Southern Ford

I bought my 2019 F150 at Hall Ford and a factor in buying there was the service dept. I had a 2005 F150 that I had taken there for service for years. So using them for my new truck was a no brained. I use there was the service dept. I had a 2005 F150 that I had taken there for service for years. So using them for my new truck was a no brained. I used the FordPass online app and scheduled this last maintenance myself. I went to Hall the next day and had a great experience. Short wait in a nice lounge area and I was done. Happy camper More

Slow service. Bad communication. They only texted me. It took two days and still never fixed the issue. I can’t say I have ever had GOOD service here. I won’t be back to this service department. took two days and still never fixed the issue. I can’t say I have ever had GOOD service here. I won’t be back to this service department. More

I've dealt with Chardea Pride and she is very personable and professional. She was more of an adviser than s sales person. I would highly recommend her to anyone and professional. She was more of an adviser than s sales person. I would highly recommend her to anyone More

Service was excellent. Desk rep was very quick and courteous to meet my needs. Shop was honest and did not take goods on seat. A plus for any business. Would recommmend hall to my freinds or even a courteous to meet my needs. Shop was honest and did not take goods on seat. A plus for any business. Would recommmend hall to my freinds or even a More

This was my 3rd visit to your shop. I was kinda apprehensive to go back and have some work on my vehicle done due to my past unpleasant visit. I have to tell you that my visit this time was really apprehensive to go back and have some work on my vehicle done due to my past unpleasant visit. I have to tell you that my visit this time was really good. There was a time that I swear would not go back there anymore for anything. The visit this time specially with Mr. Williams was very professional and customer service was excellent. Thank you for this positive attitude. This company needs people like you. More

Great place and wonderful people to do business with. Brought my 2019 Lincoln MKC in for a last minute, overdue oil change. I did not have an appointment, however, Mr. Steve Cook was very kind and helpful Brought my 2019 Lincoln MKC in for a last minute, overdue oil change. I did not have an appointment, however, Mr. Steve Cook was very kind and helpful and took care of my vehicle right away. After the oil change was completed (in less than an hour), they washed and vacuumed it also (courtesy to all Lincoln customers). A trustworthy, professional team to entrust your vehicle with! Thank you Mr. Steve Cook and Service Department for your friendliness, professionalism and excellent work. Highly recommend Hall Ford Lincoln. More

The reason for my 2 stars is integrity. I took my F350 here for oil and filter change. Before I took it in I noticed that I had a right turn signal out. After my servicing the turn signal was still out. T here for oil and filter change. Before I took it in I noticed that I had a right turn signal out. After my servicing the turn signal was still out. The problem is that it showed they do a check of all fluids and lights. No one mentioned my signal light was out. It makes me question what else did they not check. Did they just reset the lights? More

Larry was extremely nice & informative. He was pro-active by taking us to the bay to show us our brakes. The time he gave for the estimate was almost on the button. by taking us to the bay to show us our brakes. The time he gave for the estimate was almost on the button. More

Great service - quick and efficient. Arrived at 0730 without an appointment, asked for an oil change and tire rotation on my F150. Was out at 0945, and payed for it with loyalty points. Very satisfied w without an appointment, asked for an oil change and tire rotation on my F150. Was out at 0945, and payed for it with loyalty points. Very satisfied with the service department! More

Its a really nice place to go to and they are really fast with there work..but to me the only problem they have I dont think they should discuss any problem with your car in front of every one they should at with there work..but to me the only problem they have I dont think they should discuss any problem with your car in front of every one they should at lease take you to the side and discuss any information they need about your car to u only .. More