Southern Ford

Was told my stuck rear half door was causing horn to go off at random times. Was told it was fixed, get in truck after paying, push horn and it immediately gets stuck, blaring non stop. Have to pull fuse t off at random times. Was told it was fixed, get in truck after paying, push horn and it immediately gets stuck, blaring non stop. Have to pull fuse to stop the horn. Somehow the truck passed state inspection, not sure how. Now I have to take it back in next week for them to try fixing the horn again. Frustrating. More

Top quality work from tech Josh Harris and services writer William Rodgers they took great care of me and my 15 mustang I will definitely have them service my mustang ! writer William Rodgers they took great care of me and my 15 mustang I will definitely have them service my mustang ! More

I have every confidence in Hall Ford. For well over the last two decades the Hall dealership has always proved to be a reliable, talented, and professional resource for me and my wife. We have every intent last two decades the Hall dealership has always proved to be a reliable, talented, and professional resource for me and my wife. We have every intention of continuing our patronage of Hall for all our transportation needs. More

Service was excellent. Work was done in a timely fashion. Ford always does a good job on my vehicle when I bring it in for service. Ford always does a good job on my vehicle when I bring it in for service. More

Timely and efficient! The service team did excellent work. I called in the morning and they were able to service my Explorer that afternoon. Great job. work. I called in the morning and they were able to service my Explorer that afternoon. Great job. More

Two great salesmen. Made us feel welcome and explained everything. Will come back to get my Fusion. Just need to get my car traded in everything. Will come back to get my Fusion. Just need to get my car traded in More

Larry was great! But honestly, I was a little disappointed with my visit. Although I came in for routine maintenance, I also needed my signal light replaced in the front. I specifically asked how disappointed with my visit. Although I came in for routine maintenance, I also needed my signal light replaced in the front. I specifically asked how much would it cost for replacement and labor. I was very much pleased with the original amount given. Time passes, and then I’m told that the amount is changing (much higher than what I was told previously) because the bumper would have to be removed so that they could get to the signal light. I as a customer/car owner did know that the bumper would have to be removed in order to complete the following. I was displeased to know that a Ford employee/technician had no knowledge that the bumper would have to be removed-especially after the Year, Make, and Model we presented with full disclosure. I do understand the change in charges because of the labor, but initially, I did ask about the price for assurance. I will be returning for service. I can not deny the amazing customer service that this Hall dealer provides. More

Everything was great. Easy and quick! Friendly! Took care of me from beginning to end. Thank you Steve Cook! I am going to find Steve every time I ever come to have service done in the future. of me from beginning to end. Thank you Steve Cook! I am going to find Steve every time I ever come to have service done in the future. More

Looking for a Vehicle I actually came by this dealership twice on two different times with plans on getting a new Truck i was in the parking lot for 15 min and no one even I actually came by this dealership twice on two different times with plans on getting a new Truck i was in the parking lot for 15 min and no one even came outside so I left. I figured that I would give them then the benefit of the doubt I was there last week in the parking lot again and noone even came outside that's sad. If I have to go inside and ask for a salesman to buy a Vehicle then I just need to keep moving. I actually like Ford and I was also going to bring my Dad not in this life time poor customer service i was told that by a friend and he bought a truck from some where else but I personally went through it. More

I feel if you bring a car a day before need it should be ready at least by3 a clock . You have had the car all day and you dont get it ready till 6 o'clock not good service ready at least by3 a clock . You have had the car all day and you dont get it ready till 6 o'clock not good service More