Southern Ford
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Having my vehicle worked on at Hall Ford was a wonderful experience! I was treated like family, Very professionally and punctual.Highly recommend this parts and service department! experience! I was treated like family, Very professionally and punctual.Highly recommend this parts and service department! More
Ppl in Hall’s service center are attentive & competent. The work is always done very well. My only problem is price/ cost!!! For instance: A brake job or 4 Michelin tires costs me more @ Halls then if The work is always done very well. My only problem is price/ cost!!! For instance: A brake job or 4 Michelin tires costs me more @ Halls then if I went to Brake King 4 brakes or Sams 4 tires. I will be putting tires on my Ford P/u early next year, it will likely not be done @ Hall 4 this reason. More
William took good care of me. I had been very spoiled with Justin who was a joy to work with. I have been very pleased with the service at Hall Ford. Please change your records to Maureen Coon as my hus with Justin who was a joy to work with. I have been very pleased with the service at Hall Ford. Please change your records to Maureen Coon as my husband Paul passed away. More
Hall Ford has always been a great service station for me and my vehicle. There customer service is great and there waiting area is clean and pleasant. Don't hesitate to use there service. and my vehicle. There customer service is great and there waiting area is clean and pleasant. Don't hesitate to use there service. More
Used the internet to make appointment. Arrived at dealership, vehicle was taken in 5 minutes. By the time I walk around dealership, it was finished! dealership, vehicle was taken in 5 minutes. By the time I walk around dealership, it was finished! More
I was happy with the service not happy with the customer service I told him I needed a early appointment because I need to make it to work they told me to be there at 7:30 first appointment they had theirs service I told him I needed a early appointment because I need to make it to work they told me to be there at 7:30 first appointment they had theirs or take about 40 minutes due to a change to about 815 I went back into check and he told me they just started that the mechanics not even start till 8 o’clock they can explain to me why they told me I had a 730 appointment and be there at 7:30 when they don’t even start work until eightSo needless to stay I didn’t get out of there till after 830 and ended up being late for work More
I can’t say anything bad about my experience with Hall Ford. The service department was great Mike Lewis went out of his way to provide me with a loaner car and got the parts and service done in a timely Ford. The service department was great Mike Lewis went out of his way to provide me with a loaner car and got the parts and service done in a timely manner and all the people I interacted with were very friendly I would definitely recommend this place More
Stephanie is the best service rep.Hall Ford has a real Stephanie is the best service rep. Hall Ford has a real jewel. She is an asset to this dealership. Hall overall Is a quality company. Stephanie is the best service rep. Hall Ford has a real jewel. She is an asset to this dealership. Hall overall Is a quality company. More
I originally came to dealership to collect a spare part for my ageing Expedition, however after also enquiring about service costs to install the part, William Rodgers gave me a clear outline and costs wer for my ageing Expedition, however after also enquiring about service costs to install the part, William Rodgers gave me a clear outline and costs were very reasonable. Although there was a slight delay due to the age of my vehicle, William kept me appraised and exceeded my expectations, in addition he also sorted me a loan vehicle, to ensure my family wasn’t inconvenienced. Always polite and easy to engage with, it was a pleasure to deal with him. He is a great asset to Hall Ford Lincoln NN and would happily use their services again. More
Mike was the one who waited on me both days. He was a pleasure and very helpful. He made my appointment very good. Hall always treats their customers right! pleasure and very helpful. He made my appointment very good. Hall always treats their customers right! More