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Southern Ford
Newport News, VA
2,283 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,283 reviews
December 31, 2024
There was a mistake in the quote once i noticed it, i messaged my rep and was taken care of immediately. I found this to be a very pleasant experience! messaged my rep and was taken care of immediately. I found this to be a very pleasant experience! More
by akguarino
Verified CustomerEmployees Worked With
December 29, 2024
They care and accommodate customer’s’ needs for example they offered to take me all the way to Gloucester while repairing my car they offered to take me all the way to Gloucester while repairing my car More
by MBACIC
Employees Worked With
December 29, 2024
He was nice and courteous, relaxed and helpful about life situations. I just want.say thank you situations. I just want.say thank you More
by EPSHEFF001
Employees Worked With
December 29, 2024
Fast, friendly, service to maintain my cars in peak operating conditions. Thank you Southern Ford. operating conditions. Thank you Southern Ford. More
by L_T0R0
Employees Worked With
December 28, 2024
My Work on the car was done as promised and scheduled. Thank you as always. Thank you as always. More
by MARYNHI50
Employees Worked With
December 28, 2024
Southern Ford has went over and beyond on a truck that was under warranty that CMA Ford in Williamsburg not to mention where we purchased from would not fix unless it did it in front of them. I will alway was under warranty that CMA Ford in Williamsburg not to mention where we purchased from would not fix unless it did it in front of them. I will always use and moving forward make sure my purchasing our through Southerns dealership. More
by tamikeith89
December 28, 2024
Stephanie is always great and takes excellent care of me. The service department needs to stop recommending maintenance items that I have already had completed. The service department needs to stop recommending maintenance items that I have already had completed. More
by dennisalbers2
Employees Worked With
December 28, 2024
Always a friendly group of people willing to help. They also make sure to explain things so I understand everything. They also make sure to explain things so I understand everything. More
by MCCARDELLGW
December 28, 2024
Eddie is a top notch and straight forward guy who won a customer for life. customer for life. More
by KGUIN5
Employees Worked With
December 28, 2024
Always make appt. Jon and overall service Always very good. Accommodations also very clean. Wayne Riley Jon and overall service Always very good. Accommodations also very clean. Wayne Riley More
by WRILEY502279
Employees Worked With
