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Southern Ford
Newport News, VA
2,401 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,401 reviews
February 10, 2025
Good and knowledgeable service advisor, service completed in a very timely fashion. Will definitely continue to have my vehicles serviced here in a very timely fashion. Will definitely continue to have my vehicles serviced here More
by HARKNI
Verified CustomerEmployees Worked With
February 10, 2025
I’m receiving this survey and i haven’t even received a phone call letting me know what’s going on with my car. I brought my car in to be re checked because after spending 4500 dollars with southern ford i phone call letting me know what’s going on with my car. I brought my car in to be re checked because after spending 4500 dollars with southern ford in car repairs it still not right my car has been in the shop for almost 2 weeks now. More
by TimothyAdams74
Employees Worked With
February 10, 2025
The scheduling process was simple, drop off was convenient, state inspection was quick, and service team courteous! convenient, state inspection was quick, and service team courteous! More
by mattwinterkia
Employees Worked With
February 10, 2025
Your rates are far too high. You folks charged me a $100 fee for “diagnostics” to replace a fuse! You folks charged me a $100 fee for “diagnostics” to replace a fuse! More
by mikemeier086
Employees Worked With
February 10, 2025
The service was excellent. Knowledgeable sales rep and delivered above expectations . Appreciated the attention to detail. Knowledgeable sales rep and delivered above expectations . Appreciated the attention to detail. More
by WLittreal
Employees Worked With
February 09, 2025
The process was very easy and quick. There was current communication from the service department, it is greatly appreciated. There was current communication from the service department, it is greatly appreciated. More
by BILLYINGE
Employees Worked With
February 09, 2025
Great service. Jimmy, the driver, is particularly awesome. What an incredible asset. Thx Jimmy! Great work! Jimmy, the driver, is particularly awesome. What an incredible asset. Thx Jimmy! Great work! More
by bartholomew.hennessey
Employees Worked With
February 09, 2025
This dealership excels at customer service and cost realization. Stephanie represents the dealership in a super manner. realization. Stephanie represents the dealership in a super manner. More
by lpgross0
Employees Worked With
February 09, 2025
No appointment just thought I’d try my luck and they took care of me had it ready by the end of the day. Very welcoming and pleasant to deal with. care of me had it ready by the end of the day. Very welcoming and pleasant to deal with. More
by FREEKISHLIKE
Employees Worked With
February 09, 2025
Great work, clean interior! Love it love it love it! Great service, fast and efficient, thank you! Love it love it love it! Great service, fast and efficient, thank you! More
by jshursey@yahoo.com
