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Southern Ford
Newport News, VA
2,378 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,378 reviews
March 02, 2025
Awesome service ! In and out no problems! Had my info pulled as I rolled in In and out no problems! Had my info pulled as I rolled in More
by 1941FISH
Verified CustomerEmployees Worked With
March 02, 2025
Good ppl. Slow and VERY EXPENSIVE. Gave me a free Uber ride home and picked me up. Slow and VERY EXPENSIVE. Gave me a free Uber ride home and picked me up. More
by steve
Employees Worked With
March 02, 2025
Cleaner than a hospital, very professional , great communication , Quick work, I will return here. Thanks communication , Quick work, I will return here. Thanks More
by popsandjazz
Employees Worked With
March 02, 2025
It was Easy to schedule. The people were friendly and the service was quick. Thanks The people were friendly and the service was quick. Thanks More
by clayball1219
Employees Worked With
March 02, 2025
Very disappointed with your phone service. You can never get a real person. It has taken me more than two call to get a response. You can never get a real person. It has taken me more than two call to get a response. More
by DANNYEWTON
Employees Worked With
March 02, 2025
Clayton was amazing and helped us get exactly what we wanted. Joe was also great. wanted. Joe was also great. More
by Stephany Sirr-Brooks
March 02, 2025
Everyone was very courteous. They were able to schedule my appointment promptly and complete my recall repairs in one day with no issues. They were able to schedule my appointment promptly and complete my recall repairs in one day with no issues. More
by Elena
Employees Worked With
March 02, 2025
Failure to follow through on my continued service required on my new 2024 Ranger. Service not communicate with me either even after weeks of waiting. I regret buying my new Ranger from Southern Ford. required on my new 2024 Ranger. Service not communicate with me either even after weeks of waiting. I regret buying my new Ranger from Southern Ford. More
by BAKER06
March 01, 2025
The service department personnel are very professional and courteous. I am kept informed about the status of my vehicle and quetions or concerns are responded to in a timely manner as well. and courteous. I am kept informed about the status of my vehicle and quetions or concerns are responded to in a timely manner as well. More
by lovettjpk
Employees Worked With
March 01, 2025
I know It was really good And the Service department staff was very helpful and very curious staff was very helpful and very curious More
by saidtila53
