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Southern Ford
Newport News, VA
2,283 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,283 reviews
January 30, 2025
Stephanie remains in communication to advise issues or concerns with my vehicle. Her professionalism is great. I continue to patronize the dealership due to Stephanie as my service provider concerns with my vehicle. Her professionalism is great. I continue to patronize the dealership due to Stephanie as my service provider More
by JAYLONDA89
Verified CustomerEmployees Worked With
January 30, 2025
Alisha was a pleasure to work with , one of the best I e experienced period experienced period More
by Mattdriley23
Employees Worked With
January 30, 2025
Took care of my needs and questions. Stephanie is an outstanding representative and takes care of people. Stephanie is an outstanding representative and takes care of people. More
by Gerald Gargulis
January 30, 2025
Very friendly staff. Comfortable waiting area. Enjoyed some free hot tea while I waited for my oil change. Comfortable waiting area. Enjoyed some free hot tea while I waited for my oil change. More
by STEPHANIEDYE
Employees Worked With
January 30, 2025
Being a previous buyer at that dealership, it was comforting to see the customer service is still great and best of all, Not Pushy! I would recommend them to those shopping for a vehicle. comforting to see the customer service is still great and best of all, Not Pushy! I would recommend them to those shopping for a vehicle. More
by kjones
January 30, 2025
They are accommodating, do good work, and are priced reasonably. I recommend them as a great dealership. reasonably. I recommend them as a great dealership. More
by jrl1
Employees Worked With
January 30, 2025
I'm retired military veteran and proud to have Ford work on my vehicle and its a Chevy. Very professional and fair price. I thank you for your service. on my vehicle and its a Chevy. Very professional and fair price. I thank you for your service. More
by RV
Employees Worked With
January 30, 2025
Prices on services have gone up with new dealership. Not competitive on tires and seems like basic service Not competitive on tires and seems like basic service More
by Bosher.paul
Employees Worked With
January 30, 2025
It took way too long for a state inspection with an appointment. I waited over 1 1/2 hours, then I was given a list of recommendation's to be added to the state inspection. I chose to have 2 filters appointment. I waited over 1 1/2 hours, then I was given a list of recommendation's to be added to the state inspection. I chose to have 2 filters, Cabin and Engine changed. I asked how much longer, was told 15 minutes… 30 minutes later i was call. More
by DBBSR
Employees Worked With
January 28, 2025
Ms. Stephanie Spangler is the reason that I choose this dealership to service my car. Her professionalism, courtesy and concern are exceptional and makes me feel like part of the family and not just a bank dealership to service my car. Her professionalism, courtesy and concern are exceptional and makes me feel like part of the family and not just a bank account. Thank you, Stephanie! Regards, Sarah Green More
by Sarah
Employees Worked With
