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Southern Ford
Newport News, VA
2,357 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,357 reviews
February 23, 2025
My appointment was for oil change, tire rotation and inspection which was done very quickly and I was back on the road in no time. John was very courteous and professional and took in my truck without inspection which was done very quickly and I was back on the road in no time. John was very courteous and professional and took in my truck without wasting any time Thank you John More
by CLOSP54
Verified Customer
February 22, 2025
Jon is a straight up professional. He handles the business of relaying the status of the customers vehicle promptly. He's on point. He handles the business of relaying the status of the customers vehicle promptly. He's on point. More
by EMMANUEL.BOOTH
Employees Worked With
February 22, 2025
As a previous customer, I was aware of the great customer service that is provided there. Also the “no pressure” feel of buying a new vehicle from them is very refreshing! service that is provided there. Also the “no pressure” feel of buying a new vehicle from them is very refreshing! More
by kjones
February 22, 2025
It was a wonderful experience. I would recommend them to everyone. Great service and friendly people. I would recommend them to everyone. Great service and friendly people. More
by kmstric9
Employees Worked With
February 22, 2025
Everyone very professional and courteous, Answered all my questions or if they weren’t sure, found out. my questions or if they weren’t sure, found out. More
by linlee22
Employees Worked With
February 22, 2025
Dry professional and quick service. No hassle, provided repair recommendations based on the inspection with pricing No hassle, provided repair recommendations based on the inspection with pricing More
by mattwinterkia
Employees Worked With
February 22, 2025
Fast service people are friendly Great place to get your car serviced and if you have service at 3:30 when you get there they take the car and get it serviced. Fantastic, thank you! car serviced and if you have service at 3:30 when you get there they take the car and get it serviced. Fantastic, thank you! More
by willievandfisher
Employees Worked With
February 22, 2025
Very personable, good and prompt service. Communication with myself was easily understood and accepted. Hope future endeavors are as easy. Communication with myself was easily understood and accepted. Hope future endeavors are as easy. More
by rick_small1816
February 22, 2025
Travae did an outstanding job of covering the features and benefits of my new F150. She made the buying process very enjoyable and she didn’t pressure me. Joe in Finance was also great to work with. I wou and benefits of my new F150. She made the buying process very enjoyable and she didn’t pressure me. Joe in Finance was also great to work with. I would highly recommend this dealership! More
by zmbruce
February 21, 2025
It was a very pleasant experience the staff was courteous and helpful They were very engaging and helpful They were very engaging More
by Darryllamont
