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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,558 Reviews
Call Service Center (757) 424-4600

2,558 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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February 26, 2022

Fast and efficient. Monica is very nice. It is stupid to require fifteen words. What bonehead decided that? More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
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Feb 26, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your 5-star rating!

February 25, 2022

I arrived at 8:00 a. m. and was greeted by an energetic young lady who was very knowledgeable and professional! I was very pleased with the service. More

by keb1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dept
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Feb 25, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 25, 2022

The service rep was not very professional. He did not keep me informed of how long it would take for express service and it took a long time for him to notify me when the oil change was comple More

by SAVAGECAREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont know the name
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Feb 25, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (SAVAGECAREY). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review. Hope to hear back from you soon.

February 24, 2022

They were able to get me in for service pretty quickly when I called to schedule my appointment. They were fast and friendly on service day More

by CJWITTWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Mcmanusls
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Feb 24, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 24, 2022

Despite my car being a 2007, they have maintained my car as promised when I bought it! More

by EETELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McManuels
Report | Print
Feb 24, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 23, 2022

The oil change and oil cleaner was what I needed. But they didn't rotate my tirers More

by dom.wil23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell, Jeff Owens, Allison Humphries, Stacy Gregg, Mikail Vinson
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Feb 23, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (dom.wil23). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review. Hope to hear back from you soon.

February 23, 2022

Paul Mcmanuels in the service department goes above and beyond to take care of me More

by am144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pual Mcmanuels
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Feb 24, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 23, 2022

Monica , my service advisor was great. Made sure my Jeep’s leak was fixed and that I was happy More

by fny5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
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Feb 24, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 23, 2022

Great customer service was given! My jeep was in good hands! I appreciate the service! Technician was great!! More

by sscott5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Technician Godfrey
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Feb 24, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 22, 2022

The service department at Southern Jeep is great. I brought my vehicle in and they shared all the diagnostics with me so I knew exactly why the light came on -- total transparency. I have recommended More

by Robin.Bercaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niyah Hernandez-sales
Report | Print
Feb 22, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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