Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

I have been working with this service center for almost two years and that have been great. They are very easy to deal with and always ready to help. My most recent visit with them I came in to get an oi two years and that have been great. They are very easy to deal with and always ready to help. My most recent visit with them I came in to get an oil change for my 18 charger. Again they where very helpful and ready to help me. The service tech delayed his own lunch to service my vehicle. I was still very impressed. When I got my bill after the work was completed that’s when I noticed that the price for an oil change for my car had increased. The last oil change for my car in November of 2021 was about $95. And I’m ok with that. But this last time is was $194. That’s almost $100 increase and when I asked the guy looked at me and said “hey inflation price od oil is up”. I was charged over $18 a quart of oil. Now when I went to the parts house and even Walmart I could grab the same oil off their shelves for less than $9 a quart. I was not happy with that. If the price of service was changed I wish they would have told me and I would have waited on my oil change. I was not ready to pay that but the work had already been completed. I will not come back to the dealership for another oil change again. I’m sorry but this has lost you a costumer. For any other repairs yes this is the best dealership to come to. More

Great and friendly customer service. Short wait time. All around a great experience as always Short wait time. All around a great experience as always More

Great service great people. Thank you. Service was punctual and consistent. The team was short staffed but did excellent job Thank you. Service was punctual and consistent. The team was short staffed but did excellent job More

Very happy with their service. Employees are helpful and get the service done in a timely mannor. Employees are helpful and get the service done in a timely mannor. More

Every time I go to get my oil changed, they are so pleasant and the job is done quickly. I appreciate the express oil change service. pleasant and the job is done quickly. I appreciate the express oil change service. More

I had excellent service, I was guided by the staff and was told my wait time would be two hours and they had it done in almost 30 minutes! Fantastic staff, very friendly and would definitely recommend to was told my wait time would be two hours and they had it done in almost 30 minutes! Fantastic staff, very friendly and would definitely recommend to friends and family. I will definitely be returning here for any of my future services needed. More

Outstanding service and excellent professional repair of a significant engine issue. Repair was done in a timely and cost effective manner. a significant engine issue. Repair was done in a timely and cost effective manner. More

Always a pleasure doing business with this dealer. They don’t try to get me to buy things I don’t need when taking my vehicle in for service. They don’t try to get me to buy things I don’t need when taking my vehicle in for service. More

Horrible service department. Brought my truck in for suspension warning on dash, they plugged a diagnostic computer in, found nothing wrong and charged me over$165. 3 weeks lat Brought my truck in for suspension warning on dash, they plugged a diagnostic computer in, found nothing wrong and charged me over$165. 3 weeks later air suspension completely fails, service tells me the compressor is bad. Part is out of stock and will take 2+ months to get it in. A week later the part still wasn’t ordered. More

They quoted me $1600 to replace my fuel pump with a "used" pump ($800 for the used pump), because a new pump would take 30 days to get. They drained the newly charged battery trying to start the car wi "used" pump ($800 for the used pump), because a new pump would take 30 days to get. They drained the newly charged battery trying to start the car with the bad pump. I towed the car home and bought a new fuel pump a mile away from their shop at OREILY's for $130. More