Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,555 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
You never know what your going to get. Third time had oil change. This time it was $100 more than last two times. Also they didn't adjust tire pressure after rotating the tires although th Third time had oil change. This time it was $100 more than last two times. Also they didn't adjust tire pressure after rotating the tires although they said they did adjust them. What else do they say they did and didn't then charge over double fir the service as last time. More
Scheduled my oil change 4 days in advance. They called 2 hours after they should have finished the service saying they were waiting for Amazon to deliver a filter because they were all out. They called 2 hours after they should have finished the service saying they were waiting for Amazon to deliver a filter because they were all out. They knew I was coming in on Saturday and weren’t prepared. It took up my whole day waiting. Luckily, the woman calling and keeping me updated was very apologetic and friendly. Not having the proper filter was very unprofessional. More
Paul and the team at southern are always there to provide outstanding service and is always above and beyond ensure satisfaction. I have been going to southern and working with Paul for over 10 years and he outstanding service and is always above and beyond ensure satisfaction. I have been going to southern and working with Paul for over 10 years and he is the main reason I bought my new truck from southern. More
Asked for my windshield wipers to be replaced they were already in the back seat. That wasn’t completed. Asked them to check my a/c they made sure to charge me the $200 for that. Just to tell me it’s perfe already in the back seat. That wasn’t completed. Asked them to check my a/c they made sure to charge me the $200 for that. Just to tell me it’s perfectly fine. Asked when I should get a tune up no communication on that. So yea I just won’t be coming back. Also made an appointment for 930 I even showed up early but then I get a call saying I might have to leave my car overnight. Couldn’t do that because I have work. More
My service rep was awsome, kept me up to date, shared in detail what was going to be done, also how i can save money, and very kind detail what was going to be done, also how i can save money, and very kind More
Got to dealership early and was the 3rd person to get a service writeup for a oil change. Said it would be quick, about an hour. Took just over 2 hours. Was informed that they had a staff member call out a service writeup for a oil change. Said it would be quick, about an hour. Took just over 2 hours. Was informed that they had a staff member call out and they were short handed. More
Service and specialist are the best. Paul Mc is the best very prompt and polite Paul Mc is the best very prompt and polite More