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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,554 Reviews

2,554 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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April 07, 2022

The dealership was very open to different ways on how to accomplish the job that needed to be done. The were very informative in each process that needed to be done. More

by austin.otis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara from service.
Apr 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 07, 2022

The service department is very professional and always have my vehicle back to me in a timely manner. More

by ml_bond007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie &. Tucker
Apr 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 07, 2022

Great people and service can’t beat it. I recommend you go and get a car and enjoy. More

by rivas0523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell, Jeff Owens, Andrey Gvozdevskiy, Allison Humphries
Apr 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

Jun 16, 2022 -

rivas0523 responded

Thank you!!

April 06, 2022

My service was very pleasant and I was in and out very quickly. As soon as I arrived I was greeted with a smile and a friendly face. Very good customer service! More

by fitzi625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 06, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 06, 2022

Service was great. Drove right in and got taken care of. Minimal wait time for my oil change More

by kevin dorrman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 05, 2022

No appointment, no problem. I was greeted with a smile, Very professional, extremely friendly fast and affordable service. More

by cooperwar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Owens
Apr 05, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 04, 2022

Great service as always , always in time, professional and friendly. Five stars from me. Thanks! More

by JHGOOCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 04, 2022

Made the appointment online for routine oill change and annual inspection; both free because I bought my car there. Quick in and out. My brakes were squealing and dragging, but they passed. The next wee More

by minivan driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco
Apr 05, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback. In order for our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review. We hope to hear back from you soon.

April 03, 2022

the employees are considerate and pleasant. the problem shooting done on my vehicle was fast. 15 min. tops. I waited another hour watching my vehicle just sit there. I was then told of my probl More

by pcruzg3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 04, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback. In order for our service leaders to reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review. We hope to hear back from you soon.

March 31, 2022

You never know what your going to get. Third time had oil change. This time it was $100 more than last two times. Also they didn't adjust tire pressure after rotating the tires although th More

by pittmanjw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Markel Bell
Mar 31, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review. We hope to hear back from you soon.

Apr 01, 2022 -

pittmanjw responded

Jerry Pittman pittmanjw@gmail.com Concerns: as stated this was the 3rd time I have had my truck serviced at Greenbrier Jeep. This time the same service was $100 more for the same service using the same dealer web site coupon. The person at the register could not tell me why. Also in the write up the tech said they adjusted tire pressure but it was 65 in front and 60 in rear, opposite of what it was when I dropped off the truck. Thanks

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