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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,558 Reviews

2,558 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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May 18, 2022

Once I got there my experience was excellent, however getting someone to answer the phone beforehand was a challenge. Now that I know that most of my service needs can be met through the express lane wit More

by marco.accordo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t Remember
May 18, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 17, 2022

Barbara took great care working with me and ensuring my vehicle was taken care of. More

by HALLETTCOLLEEN
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara in Service Dept
May 17, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 17, 2022

The staff is professional and caring. Paul in service truly cares about the customers and goes out of his way to make sure everyone is taken care of properly. I leave happy every time bec More

by ldykboxer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Owens
May 17, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 16, 2022

The service here at Southern Chrysler Jeep is always fast and reliable. I appreciate the fast response from techs and how my concerns are always addressed in a positive way. I don’t feel pressured to add ser More

by MsGo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My service techs!
May 16, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 16, 2022

I had an inspection and oil change appointment. The personnel were friendly and courteous. The service was done in a timely manner. More

by GRAY.BLANCHE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
All I had contact with in the service department were nice.
May 17, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 15, 2022

Everyone was very nice and courteous. The waiting room was clean and comfortable which is always appreciated. I was offered drinks and snacks while I waited which again is always apprecia More

by brigantine72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember who helped me but he was very nice.
May 16, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 13, 2022

The service advisor was transparent on what aspects in my car needed servicing and the price point. More

by source94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Russell
May 13, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 13, 2022

Paul in the Service department is AMAZING! ! He was very clear on what was needed to repair my Jeep to keep it operating in the most efficient manner. He was upfront and transparent about the More

by CYNDIE.LU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Humphries
May 13, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 12, 2022

Always courteous and quick service, just needs to keep up standards of service on each and every visit More

by rafaith78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack
May 13, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 12, 2022

Went for oil change and tire rotation and three hours later I had to buy lugs. Not happy with this visit More

by CURTIS60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Header
May 13, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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