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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,575 Reviews

2,575 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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August 06, 2022

Terrible. Poor communication with customer. When part came in no one reached out to complete service. More

by MATORRES74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Aug 08, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 06, 2022

Great service thank you so much. Love the friendly staff . They the work in a timely matter. More

by JERLINE1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Owens
Aug 08, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Aug 10, 2022 -

JERLINE1954 responded

everything was good

August 05, 2022

Ryan Jones in the Service was awesome. He's helped me with my fleet vehicles and has provided excellent customer service. More

by brenda.sharpe
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ryan Jones
Aug 05, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 05, 2022

Great service the customer service was wonderful thank you so much I will be back More

by teresaperry65
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Owens, Allison Humphries
Aug 05, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 05, 2022

Everything went great, except I was disappointed with the cleaning of my car. Lots of areas were not cleaned and the person that cleaned it left the spray of cleaner in my car that I didn’t see until it spra More

by sunshineproppreservationllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell, Jeff Owens, Andrey Gvozdevskiy, Allison Humphries
Aug 05, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 03, 2022

Everyone was professional, courteous, and expedient during my visit. Looking forward to the next one. More

by ROBVABEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Snead was very helpful and informative
Aug 03, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 03, 2022

As always, this dealership blows away the crappy Priority ones I have had to be tied to for years. Thank you! More

by jessielraymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Owens, Allison Humphries
Aug 03, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 02, 2022

Brought my RAM in for an oil change and service. I was greeted promptly and truck was ready on time. More

by larryhunt52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer, excellent
Aug 02, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 02, 2022

Barbra McMaster, my Service Advisor was awesome. She kept me informed and was very professional. I will bring my Jeep back because of her friendly customer service. Thank you, Mike More

by masanta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara McMaster
Aug 02, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 02, 2022

Great Service! Staff was polite and completed the maintenance I requested and also all recalls and updates. Utilized the dent insurance and took advantage of the f More

by lsmrsalas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Humphries
Aug 02, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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