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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,575 Reviews

2,575 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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August 12, 2022

I was able to schedule an appointment for a car inspection. Fortunately, everything went very well. More

by missytwin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Plante
Aug 13, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 11, 2022

Please thank Daniel … he was very professional and kept me informed regarding the recall work on my RAM 1509. Awesome!!! More

by hforet
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 11, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 11, 2022

Barbra is always awesome in service. She is polite helpful and professional. She is the reason we bring our car to you More

by STEVERACHEL88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbra
Aug 12, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 10, 2022

I spent such a short time there while my 2021 JEEP wrangler was getting regular service I don't know what say. I didn't even have time to check to see if they have any JEEP Gladiator with Diesel engin More

by fehlnorfva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor , Jeff Owens
Aug 11, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 09, 2022

Very professional and courteous. Went in for basic maintenance and was in and out very quickly. More

by CRIMSONFILLIU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and garage
Aug 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 09, 2022

Great people. Great service. I was in & out and back on the road in no time. More

by Scott Summers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell, Allison Humphries
Aug 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 08, 2022

I appreciate the customer service provided by the team. Paul is definitely one that keeps you well informed. More

by STEPH.RU13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 08, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 08, 2022

Great service. Very quick. Got the phone call first thing in the morning ready to pick up. More

by mandimarie301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrem Huger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 08, 2022

I was charged $400 to service my air conditioner and the caps were left off of both high and low pressure lines. Also I need to return it because the air conditioner is not cold when idling. More

by uagp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel
Aug 09, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 07, 2022

I brought my car in twice in order for it to get diagnosed. The second time I received a loaner to two days. Southern is telling me that my mileage is running over 7000 miles over what my current od More

by JULISSACALLEJAS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Barbara
Aug 08, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you, Julissa. We have shared this information with our service team who will be contacting you directly to ensure satisfaction. Enjoy the day.

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