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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,573 Reviews
Call Service Center (757) 424-4600

2,573 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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November 30, 2022

Great service. Everyone was very helpful and they exceeded expectations. I would make a purchase all over again. More

by renounte_jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cornell
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Nov 30, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 30, 2022

My visit was for service, no came out to meet me at the service check-in isle. More

by 1rickylw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Owens
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Nov 30, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We have forwarded your feedback to our leaders to better your future experience.

November 29, 2022

Service advisor Emmalie Knoll and Tech Charles both did excellent jobs and expedited my service in no time at all. Well done! More

by TKOREILLY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
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Nov 29, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 29, 2022

Paul in the service department provides the best customer service every single time. He’s always professional, courteous and warm. More

by GABBYGIRL419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mcdaniels
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Nov 29, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 29, 2022

The associates are very professional, knowledgeable and greet with a smile. Also, I enjoy coming back, because the reception area is always clean and other customers are so friendly. More

by LOUISWILLIAMSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 29, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 29, 2022

I have written a letter to Dodge Ram about the poor/incomplete service I received and that your service writer has not returned my phone calls about the issues i am having. More

by pyurick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Russell
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Nov 30, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com. We hope to hear back from you soon.

November 25, 2022

The service was preformed as was explained upon arrival at the service center. It was very busy so the wait was expected. More

by msjparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmalie Knoll-excellent service coordinator. Tactful, friendly, knowledgable,firm, and a great representative for your dealership.,
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Nov 25, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 24, 2022

Very nice workers. I had a lot of help. I will always bring my truck to this location. More

by ivisondavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 24, 2022

Work is always done correctly. It the price that is very difficult to understand. Why does it cost over $700.00 to replace a transmission cable? More

by ccomer61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara in service dept.Kept me informed on what was being done on car.
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Nov 25, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your response and will be here for any needs you should have in the future.

November 23, 2022

This is 2nd time that service was not completed for what I paid for. Need more info call me!!! More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Cuellar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com. We hope to hear back from you soon.

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